Error message with a serial number after buying CS6 Design Standard
Hi all
I have an error message "we are unable to validate this serial number for CS6 design standards" when using my official serial number.
I got the serial number for my Adobe ID account and e-mail purchase validation.
And no phone number to contact. Anyone know what I could do?
You should contact the customer service via chat; phone support is only available Monday to Friday during reach US in the day.
Tags: Adobe
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CC programs do not use serial numbers. they use your adobe id to validate your registration.
InDesign to uninstall, clean by use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6 and installation of the cc, Download Adobe Creative Cloud apps desktop application | CC free trial Adobe
Use the desktop application to install your indesign.
Make sure your account shows your subscription is active, Adobe ID
and make sure that you are connected to your desktop app using this same identifier adobe used to pay and validate your inscription, connect you and disconnect activate Cloud Creative applications
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Hi all, I have 5 LR I purchased with a serial number and a week ago I got the message about a new update, I want to get LR 6 but not the creative cloud, LR4 LR5 to last time it was just an update without having to buy the creative cloud is it possible to LR5 LR6 to? Thank you very much.
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Yes, you can buy Lightroom without subscribing to Adobe Creative Cloud.
To purchase an upgrade to Lightroom 6 from a previous version, please see this link: products . Scroll to lightroom and click 'buy '. Then click on the selectable text next to "I want to:" and select "upgrade". In the drop-down list, select the version that you are upgrading. I hope that help.
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In the course of my recent upload Lightroom 5 on my Macbook I bought recently with the serial number of the disk that I bought the year last for my Windows PC (an update of Lightroom 4) of the license. You receive an error "the serial number you entered is invalid." Why does CC not recognize this as a serial number valid?
Soyouca how did you install Photoshop Lightroom? Please uninstall the current installation by using the uninstall program located in Applications/Utilities/Adobe Installers.
Once Photoshop Lightroom is deleted please download a new copy of the installation files of Adobe - Lightroom: for Macintosh. The update contains the full installer then please download the latest version of Photoshop Lightroom 5.
You may be asked to enter your serial number for Photoshop Lightroom 4. You can find information on how to locate the serial numbers under your account to find your serial number fast - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
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I can't open the Acrobat Pro XI after you install with my serial number on 8 to win. My daughter has a report due tomorrow.
Thanks Rick
Hi Rick,
Could if it you please let me know what happens when you click on the Acrobat icon to launch it for the first time.
You get the error message? If Yes, then please let me know by sharing the screenshot of the same so that I can analyze the problem.
You can try to uninstall and then reinstall Acrobat XI from the below mentioned link:
Download Acrobat products | Standard, Pro | DC, XI, X
In the activation window that appears, use your serial number to activate the software.
Then, try to start again and check.
Let me know how it goes.
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I bought Adobe acrobat 8 std about 3 years ago. I tried to install the product with the serial number only. indicated on the package. I received a message in my attempt to install "serial No. not valid ". I also have the 24-digit activation number. Can you help me with installation?
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html
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I downloaded and tried to install CS6 on my computer after that machine has been upgraded to Windows 10. I get a message that says "serial number is not for the product." The drop-down list does not contain CS6 Design and Web Premium. What should I do to get loaded and enabled on my computer?
That fall down, and the serial number you provide must identify the previous version that you upgraded because CS6 is an upgraded version in your case.
Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html
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I bought the 14 for Mac adobe elements. Is there a download error. I received an email with the serial number, but when I went on the site to download the illustrated product was 14 for Windows. What is the download link for adobe elements 14 for Mac?
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a link to access a page to download the Adobe programs if you do not have a disk or drive
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-you will need to enter your original serial number during the installation for non-Cloud programs
- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
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