Problems installing blackBerry Smartphone email

Hiya. So I got my e-mail which is totally fine, for the past 2 years.

Then yesterday, I don't have any, just about everything. And I didn't think anything of it, because it was the day, and sometimes the emails can be slow to come through.

Towards evening, nothing yet, so I'll send an email but it tells me that I have not configured and sent me the e-mail Setup Wizard thing.

Now, here's where I hit a pickle. He takes me through and gets to the screen where it says 'existing users if you want to access your e-mail settings, or change your device, connect.

I put in my username & password (which I assume is my BB ID?) and a message appears saying "empty user name, type a valid user name."

So is - can anyone help me and tell me why it is said that? Or what I am doing wrong. Because my user name & password are certainly right, as I can log in my ID BB on my lappy, but it is perplexed as to why my BB has stopped my emails in the first place...

I don't know why your email would suddenly stop working, but your cellular operator must have a site of BIS self-service where you can add, delete and modify all accounts e-mail on your BlackBerry phone.

If you can't get the work e-mail Setup Wizard, call Optus to access the self-service BIS site.

Tags: BlackBerry Smartphones

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