problems installing printers in windows 7

Hi I am trying to install a brother MFC-J430W on a 32-bit windows 7 OS and I still get this error DIFxDriverPackageinstall = 10. I tried to download and install the new driver of brother support, but it doesn't seem to work. I rebooted. uninstalled then reinstalled... but nothing! a similar problem happened to me with an HP printer, it seems that the problem is with windows. What should I do?  Help, please!

There are updates firmware for this printer. Check if you have the latwst.

http://welcome.solutions.brother.com/BSC/public/NC/firmwarereleasenotes.aspx

E the most recent driver is here:

http://welcome.solutions.brother.com/BSC/public/us/ca/en/DLF/download_top.html?reg=us&c=CA&lang=en&prod=mfcj430w_all

Update the firmware first.

Then, remove any driver now installed, disconnect trhe printer, restart and install the driver according to the instructions.

Tom Ferguson

Tags: Windows

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