Problems of DxDiag in 32-bit mode

I have Windows 7 Ultimate 64 - bit edition, Intel Q6600 CPU processor and a VGA Nvidia GeForce GTS 250 card.

When I run DxDiag, I get a long list of windows error, including:

Error: Could not get basic display info

Error: Could not get sound warnings

Error: Problem getting view info

And about half a dozen more. When the DxDiag screen appears in fact, it does not my information system display. However, once I hit "Run DixDiag 64-bit", it displays correctly so all of my information.

The problem is that I was trying to play GalCivII and it does not start because my "drivers are out of date" or something in that sense. (Which are not). When I read the debug file, it shows the following:

Debug message: Version v2.03 Twilight of the Arnor last updated the: Wed Jul 23 11:47:38 2009

Debug message: DX Version checking.

Debug message: * DXDiag info follows.* *.

Information system

Time: 06/06/2010, 17:07:42

DirectX version: DirectX 9 .0c (4.09.0000.0904)

Machine name: CORTANA

Operating system: Windows Professional (6.1, Build 7600) (7600.win7_gdr.100226 - 1909)

Language: English (regional setting: English)

System manufacturer: system manufacturer

System model: System product name

BIOS: Phoenix - AwardBIOS v6.00PG

Processor: Intel (r) Core (TM) 2 CPU Quad Q6600 @ 2.40 GHz (2 CPUs)

Physical memory: 4094 MB RAM

Page file: 2308MB used, 5878 MB of available space

Windows Dir: C:\Windows

And then it will display some of my video card information. I currently have DirectX 11 (according to DxDiag in 64-bit) and Windows 7 Ultimate edition. Thus, the debug file looks like it's reading my 32 bit DxDiag information, that is incorrect or does not exist. Any ideas how to get this working?

 

Thanks for any help you can provide!

I just noticed your BIOS is the same as mine and that your Q6600 is listed as having only 2 CPUs. Although the Q6600 is listed as not supporting Hyper-Threading technology, Hyper-Threading should be enabled in the BIOS to use all four cores in your CPU. I have a Q6600, ASUS P5N - D motherboard, two 9800 GT video tips and encountered the same problem. I need activate the Hyper-Threading technology get mine to work well.

------------------

Time of this report: 06/06/2010, 20:40:56
Computer name: GEORGE-PC
Operating system: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226 - 1909)
Language: English (regional setting: English)
System manufacturer: system manufacturer
System model: System product name
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel (r) Core (TM) 2 CPU Quad Q6600 @ 2.40 GHz (4 CPUs), ~2.4GHz
Memory: RAM 8192MB
Available OS memory: 8190MB RAM
Page file: 2224MB used, 22329 MB of available space
Windows Dir: C:\Windows
DirectX version: DirectX 11
DX setup parameters: not found
DPI setting: Using System DPI
System DPI setting: 96 DPI (100%)
DWM DPI Scaling: disabled
DxDiag Version: 6.01.7600.16385 32 bit Unicode

Tags: Windows

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