Problems of formatting of the new CD - RW and open/read/write in older CD - RW

I have a laptop Compaq Presario C719TU, who has 3 years using Vista Home Basic with a Super Multi 8 x DVD + R/RW with Support Double layer Drive CD/optical .

2 days ago, I bought a pack of 5 CD - RW (x 12 or 8 to 12 x speed) to back up data on.

So, I put a CD - RW in CD/optical drive
and I tried to format, using the (not mastered) Live file system on Vista.
Try first, the UDF 2.01 (default) then later, the UDF 2.50 version to fit with.

At the end of the formatting process, a dialog box appears on the screen indicating that:
"Format disk - Windows was unable to complete the format."
Why is this?

When a CD RW is loaded in the CD/optical drive, it will appear in the desktop computer > computer (with the C and D drives and USB keys)

But I'm unable to format new discs, (Verbatim 12 x speed) or run/open/view all the contents of old discs (TDK 4-12 x speed) I.

- Or when a CD RW is loaded in the CD/optical drive, it will be a thready or whirring sound as it normally should.

However, I loaded a DVD in the CD/optical drive and it took a little while to open, he managed to open the application on this matter.

I tried to uninstall the DVD/CD ROM driver in Device Manager

(Optiarc DVD RW AD - 7560 A ATA Device)

then restarted the laptop, but it made no difference.

I also 'deleted' (near possible uninstall) this lower filter for: {4D36E965-E325-11CE-BFC1-08002BE10318} HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ with of the registry - as suggested on a web page, but I haven't restarted laptop again to see if it has corrected or not.

I have use/rely on CD RW to back up important files.

Hi ordinateur.utilisateur,

I suggest you try the fix it from the link given below and check if it helps.

Your CD or DVD drive cannot read or write media

http://support.Microsoft.com/GP/cd_dvd_drive_problems

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

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Tags: Windows

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