Problems of licensing creative cloud and Master Collection

Similar Questions

• Creative cloud and Master Collection CONFLICT.

  I had first subscribed to Photoshop on the cloud, and then in the sale of Black Friday came I unsubscribed from that and subscribed to the full creative cloud for the same price. Then I had the Master Collection on disc, so I've cancelled your registration on the Cloud. In fact, I had to cancel the subscription twice because ADOBE VISSE upward for the first time. 1 1/2 hours on the phone EACH time. So now, I did know that Adobe has never actually cancelled my subscription, they just let it expire. Now that has happened to expire, I can't use my Master Collection! What is everything?

  Most of the things that I had installed was off the Master Collection drive and not the creative cloud.

  Someone at - it a North American phone number were I can communicate with someone who speaks clear English, which is not to send me to someone who passes me to someone else?

  Thank you.

  ACE

  Here's the answer to this problem. You will have to do with each program that you have installed the Master collection.

  1. Launch the product.
  2. When the dialog box pops up saying the trial is finished, and then click on "software license".
  3. Then you connect using your Adobe ID
  4. Then enter your serial number.

• Install the problem when installing Creative Suite 6 Master collection?

  Is that what someone has had this problem when installing Creative suite Master Collection 6? It is said: the product, you try to install in the footsteps of a real Adobe and seems to be counterfeit. I received the product directly from Adobe. It will validate then start to install and then stop and give me the above error. Help.

  Try http://helpx.adobe.com/creative-suite/kb/genuine-verification-failure.html

• I was not able to keep a link with adobe for assistance and we live a list of problems with the creative cloud and applications.  I need someone assigned to these issues and that we are supposed to have premium support.

  Creative cloud app does that spin and is never at the login prompt.

  Creating cloud displays a message indicating that there is no internet connection.

  Creating cloud displays a message that there is no connection to the internet and also displays a message to work offline.

  A product displays the splash screen, but never opens the application, it can be used.

  Although the creative cloud is recorded in the applications are always show messages from the trial.

  The products have expired because that trial messages displayed for 30 days.

  Cloud products do not update due to receive messages from retry during the installation or update.

  DebraPinson you can face several difficulties.  I recommend you first resolve the login/sign error by performing the procedure in the sign, activation, or connection errors. CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.  Please feel free to update this discussion if you have any questions about the steps listed in the referenced document.

• Problem with Adobe Creative Cloud and Photoshop cc

  I can't download VAC - I can't open it (CreativeCloudSet - Up.exe), why? (Windows 10)

  I can't download Photoshop cc poster 'Error - could not find the path to the folder' although I'll choose the folder - in the end everything will be fine.

  Hello

  For Creative cloud, please see can't install Creative Cloud. Need help

  Cannot install creative cloud. Need help

  For Photoshop cc poster 'Error - could not find the path to the folder', please see Photoshop CC Setup error

  Let us know if this helps!

• I currently own Adobe Creative Suite 5 Master Collection. My computer crashed and I was unable to disable the program. Please help me to reinstall the programs, given that I have exceeded the download due to problems with my computer. Thank you

  I currently own Adobe Creative Suite 5 Master Collection. My computer crashed and I was unable to disable the program. Please help me to reinstall the programs, given that I have exceeded the download due to problems with my computer. Thank you

  Hello

  Please see the thread: https://forums.adobe.com/thread/2028937?start=0&tstart=0

  Kind regards

  Shelly

• I bought last night the license creative cloud for students, but it's still not available for download. I can just download the demo version of each application and then once they are installed, a message appears and says buy app! What is the problem? Als

  I bought last night the license creative cloud for students, but it's still not available for download. I can just download the demo version of each application and then once they are installed, a message appears and says buy app! What is the problem? Also, if I try to reboot the adobe id site said that I bought the creative cloud but I have no registered product, no serial number and help it is totally non-existent.

  Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  I hope this helps.

  Concerning

  Megha Rawat

• I bought a physical copy of Lightroom 5, but I'm having a problem with my disc drive (iMac - vintage 2009 - running os10.7.5).  I tried to download a trial of LR5 creative cloud and using the serial number of the box, but the license key is not vali

  I bought a physical copy of Lightroom 5, but I'm having a problem with my disc drive (iMac - vintage 2009 - running os10.7.5).  I tried to download a trial of LR5 creative cloud and using the serial number of the box, but the license key is not valid.  Is there a way I can download a copy so that my license key will work?

  A download of Cloud will not work for a licensed version.

  Lightroom - all versions

  Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

  Mac

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

• I got a license number for Adobe Master Collection from my school (Stevens Institute of Technology) and I can't understand how to use it to obtain the product. I created a user name and this is as far as I'm away.

  I got a license number for Adobe Master Collection from my school (Stevens Institute of Technology) and I can't understand how to use it to obtain the product. I created a user name and this is as far as I'm away. I need to download the product and I may not know where to start.

  Ask someone to your school... You have a Cloud redemption code, or a number of series CS6?

  If cloud, http://helpx.adobe.com/x-productkb/global/redemption-code-help.html Redemption Code and

  http://www.Adobe.com/products/creativecloud/FAQ.html

  http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall

  http://forums.Adobe.com/community/download_install_setup/creative_cloud_faq

  What is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  To start https://helpx.adobe.com/creative-cloud.html the Cloud

  If CS6, download to other downloads and enter your serial number when prompted

  Once again, your 1 resource is your school

• I'll buy Adobe Creative Suite 6 Master Collection from a discount supplier and observe to install on my laptop and desktop PC (which is for my use only). The vendor said that there is no provision of the EULA to install double. What is the EULA

  I'll buy Adobe Creative Suite 6 Master Collection from a discount supplier and observe to install on my laptop and desktop PC (which is for my use only). The vendor said that there is no provision of the EULA to install double. What does the EULA say?

  A single user license allows you to have two machines with enabled facilities.

  Licensing and terms of use | Adobe

• Creative suite 4 master collection of error installation will not install Premiere Pro, still, indesige, flash, ps4, sequelae.  He was installing everything.  Have tried reinstalling several times.  The firewall turned off and no other programs running. 

  Creative suite 4 master collection of error installation will not install Premiere Pro, indesign, flash, Photoshop and AfterEffects.  He was installing everything.  Have tried reinstalling several times.  The firewall turned off and no other programs running.  Running windows 7 64 bit.  Had no problem with installation on my last computer 64-bit windows 7

  It seems that everything is installed now.  Don't know how, but I think that I opened it as administrator.

  Thank you

  Corey

• I reinstalled creative cloud and Dw after having a problem with Windows 10, but they do not work after restarting my computer. It's as if they are not installed

  I reinstalled creative cloud and Dw after having a problem with Windows 10 and I restored it to windows 7, but they do not work after restarting my computer. It's as if they are not installed.  I worked through all the steps without result troubleshooting.  Everyone experienced similar?

  Hi Trickstar777,

  Please follow the steps below:

  • Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
  • Disable the firewall on your machine.
  • Turn off the firewall of the security program installed on the computer Internet. (Norton 360 - disable the following in it: Surf safely, firewall, browser protection, download intelligence)

  These changes are temporary you can restore these changes back to normal once your creative cloud application is in place and functioning *.

  (1) uninstall Creative Cloud Desktop Manager:

  Using creative cloud | Uninstall the creative cloud desktop application

  (2) delete following folders: (if you do not see any folder skip this step)

  C:\Program Files (x 86) \Common Files\Adobe\OOBE

  C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager

  C:\Program Files (x 86) \Adobe\Creative Cloud files

  C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is folder hidden please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  \Adobe\ DONNÉES C:\Program rename SL-STORE like SL-STORE_OLD

  3 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

  Download Adobe Creative cloud apps | Free trial of Adobe CC

  Let us know if that helps.

• I have a subscription to creative cloud and I have problems to install Pack of Preset Portochrome

  I have a subscription to creative cloud and I just bought a Pack of Preset Portochrome. I have problems to unzip the zxp. I saw on the Web page that CS6 users must use the CS6 extensions Manager to install add-ons and NOT the extensions Manager, but I can't find the CS6 Extension Manager to download. Could someone help me? I thank very you much in advance!

  @

  Hi Julio,.

  Please see the link below under the heading where to find instructions.

  https://creative.Adobe.com/addons/products/14411#.VssfP5N96gR

  You just install active sync & Creative Cloud Desktop installed.

  It will synchronize the file & instructions are as below:

  The pre-selection documents are in your downloads folder local on the C drive in ZIP file.

  1. unzip archive ZIP preset on your hard drive.

  2 copy the predefined folder (Portochrome) to your Lightroom "Develop Presets" folder:

  MAC OSX: \Library\Application Support\Adobe / Lightroom\Develop Presets

  WINDOWS XP: C:\Documents and Settings Application Data Adobe Lightroom\Develop Presets

  VISTA & WINDOWS 7-10: \AppData\Roaming\Adobe\Lightroom\Develop Presets

  3. restart Lightroom. You can find your presets on the presets in the mode Panel develop. You are ready to use!

  Thank you

  Florian

• I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop. The serial number does not work (this serial number is not valid for adobe photoshop cs6 extended).

  Hello

  I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop cs6.

  The serial number on the box no longer works (this serial number is not valid for adobe photoshop cs6 extended).

  I have the serial number with me if you're Adobe and contact.

  Thank you

  Susan

  Hi again,

  • Looks like you have some issues causing third-party plugins installed here.
  • Holding the SHIFT key launch PS and click Yes at the prompt, see if that does the trick.
  • Check this thread for more details-
    • https://helpx.Adobe.com/Photoshop/KB/error-could-load-fastcore-multiprocessor.html

  Concerning

  Rohit

• Hello, my name is Elias. I'm having problems with Adobe Creative Cloud, I wrote an email is not correct and I can't change it. How to fix?

  Hello, my name is Elias. I'm having problems with Adobe Creative Cloud, I wrote an email is not correct and I can't change it. How to fix it?

  Hello

  See the following topics:

  Bad e-mail address to sign in to Creative Cloud Desktop, how to pass to my email address?

  CC has a fake email, can not change

  Hope that helps!

  Kind regards

  Sheena