Problems of mail storm blackBerry Smartphones

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• Problems with my Storm blackBerry Smartphones

  Hello everyone, I bought a Storm 9500 during a trip to the States and I have problems with it. First of all, he started resetting itself evert 5 minutes so I did a battery pull, but it did not work. Then I tried to soft upgrade and it worked for like 4 days now, it does nothing. I am trying to reflash phone but nothing seems to work... Today, I plugged the phone and after 6 minutes it connected and started to blink but only turned on the lower part of the phone. I would like to know where to send my phone so that it can be fixed cause I really like it and do not want to change. Thanks for any help on this matter. BTW, he is 2 months old

  You must call your carrier for tech support and warranty. RIM offers service guarantee by the carriers.

  If you bought a used (no carriers in the United States even selling the 9500, Verizon sells the 9530 here in the United States), it will be difficult for you to get warranty service.

  Your first and best bet is to call the place where you bought.

  In the meantime, I recommend that it seems that the battery could be dead. To do this.

  Leave the appliance to charge 2-3 hours and then, always toujours relie connected to the USB cable, remove the battery from the camera a few seconds and plug it back. If it starts - let - the charges to 100% (check the Options > status for the percentage).

  If it does not start - try using a wall charger if you're not. If you are connected via USB to the computer, make sure that you have Desktop Manager (or USB device drivers), you can download it below.

  Make sure that your USB cable is connected to one of the main rear USB ports of the PC. A USB hub, or USB Monitor port not a USB port on the front of the PC.

  Download Desktop Manager here:
  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

• Problems of mail to blackBerry Smartphones

  I recently revieved a new Blackberry Curve 8520 and immediately started going through the Setup process. However, I came across two strange issues when you attempt to get my set-up email accounts.

  The first problem is simply that mailboxes are not appearing on the BlackBerry at all. However, the configuration of e-mail claims that emails have been implemented correctly.

  The second problem is that I get the following message if poster every time I press on the 'Composer E-mail' button (and perhaps others): "no message services configured. You will be able to save the draft. »

  What can I do to fix these problems?

  EDIT: Nevermind, fixed the problem with a ridiculously complicated method.

  Great!

  You can fix the thread yourself by clicking a button.

• Problem with my storm blackBerry Smartphones power off

  I have had problems with my phone for a few weeks with the screen going blank and just turn off and restart.

  It of frustrating for me and makes me feel the things I do.

  Someone at - it solutions for this problem?

  Thank you

  found the thread on this... in virtue to restart...

• Problems with unlocked storm blackBerry Smartphones

  I bought a 9530 and opened.  I inserted my ATT SIM and it will not make or receive calls.   I am not not worried for the plan of data at this stage.  I just want to call and receive calls.  Am I missing something?

  The phone was Verizon.  I unlocked it but when I restore connections, he said verizon wireless Nework, even with my installed ATT sim card.   Help please.

  1. you are positive it is unlocked? Check to make sure that

  See the instructions to check below.

  2. on your device, go in manage connections > Mobile Network Options > and make sure that you have chosen to GSM/UMTS, not global or 1XEV

  To determine if your BlackBerry is "unlocked" for use on media other than for which it is the brand:

  1. on your BlackBerry, go to Options > Advanced Options > Sim Card.
  2. in this screen type MEPD (see note below) on your keyboard. A new menu will appear.
  * If your BlackBerry has a keyboard SureType (71xx, 81xx devices) you will need to double-click the P, then the actual keys entered become M E P P D.
  3. search for the network in the list.
  4. If your device is "unlocked", we should have disabled or inactive. If it says active, it is still blocked by this carrier.

• Problems with my Blackberry Storm blackBerry Smartphones

  I just bought a new Blackberry Storm Verizon about a week and a half. I really wanted to get one when they came out first, but a lot of apps from third party that I used all the time on my Motorola Q were not available for the storm. After waiting this long I decided to go there and get one anyway and test it. Much, I love the storm and the concept, Blackberry (storm) and very in deca. I used a Motorola Q for the last 3 years and could do almost everything I needed with it. Why make things too hard and try to be an island intrinsically Blackberry?

  Problems I see with Blackberry and storm:

  1 JAVAScript does not work correctly. I have installation of webcams in my office and at home that runs Javascript and they work perfectly on my Q using the browser Opera Mobile, Skyfire and IE. On my Storm, I tried to search for it a Blackberry, all three modes of emulation, BB, IE and FireFox and none it will display. (Note: I also tried the bolt and Opera Mini, the cushion of numbers does not work in Opera Mini, he types lower case letters).

  2. software remote access connection is another nightmare. I could use on my Q software VNC FREE remote access to my office or home computers. For the storm, the ONLY option I can find is simply a paid for the program.

  3. the third-party apps. There are very, very small number of third-party for the Blackberry Storm applications (and seems to be the Blackberry in general). Is Blackberry so hung up on themselves that they will not be open and allow the sellers to fill the big gaps they left with their product (s).

  4. I can't access to my college email address located on Microsoft Outlook Live via a web browser or email on the BB.

  Here are some of the problems that I have seem to have with the BB. Too bad I don't like Windows, I have to say it works and third party apps are lacking and simply do not work. Apart from all this, I'm really doing my job as a storm for me, because I love the technology involved with him.

  A gleemer of hope, thanks goodness PDANet has finally released a beta for the storm. He was the biggest reason that I would not get a storm originally was to be able to connect my laptop to my smartphone.

  It seems fitting that BB is trying to keep their technology wrapped so that no one else can fill in the gaps that they leave, because if it was easy to do, then there will be tons of other apps out there that would work.

  darkcyber, sorry, but it seems that your post was missing in the middle of all the others.  If you go through the other posts, you will actually see that there is a lot of help here and there clearly are a ton of people who use it.

  1. now then, remember that BlackBerry phones are not the same as the Motorola Q (which was running on Windows Mobile, if I remember correctly).  JavaScript works, but you must make sure his tour on and you may need to change some settings other.  I can't remember where I saw it, but someone has posted a message on the use of their Storm for the display of the webcams.  They said something about having to adjust the parameters of port and udp (sorry, I have not myself this configuration and therefore do not know exactly how do).  Use the search option and you might be able to find the post.

  2. Secondly, it is once again a difference between BlackBerry and Windows Mobile software or Palm OS.  Be happy that you have found a program paying to use.

  3. This can be your impression, but believe me, there are apparently struck for BlackBerry - in thousands tons.  Try to check the new BlackBerry App World and for other programs, check BPlay, MobiHand, Handango, and various other app stores.

  4. do you have a BIS account set up?  You must configure a BIS account and set up your College email there.

  I hope that some of these things will answer your questions, or at least points you in the right direction.  In the future, try to use a more descriptive than 'Problems with my Blackberry Storm' title because that will probably draw more people.  And if you get no response, it means one of two things happened - your message is simply missed, or nobody has an answer to your question.  If so, feel free to go back.  Do not react with the message you left as what makes no one want to answer at all (I did because I'm nice and felt bad that the original message had not been addressed, but I know others here who could see this answer and simply walk because of this response).

• Problems of email to blackBerry Smartphones

  I'm unable to access e-mail.

  After entering my user and password, it indicates there is a problem and suggest you contact gmail.com.

  However, I am in the right username and password (works on other devices very well) and it was working properly before.

  How to remedy?

  Thank you

  OK... and what was your result of the search of the public data base KB? I found this... may or may not apply to your situation, but give it a quick glance:

  • Article ID: KB12288 Impossible to integrate or validate a Google Mail with BlackBerry Internet Service account

  Otherwise, with a strong support network signal (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• My storm blackBerry smartphones comes on the screen upward, but does not show a picture!

  My storm blackberry 9530 recently fell to the ground, but nothing happened. But today its very slow and most of the time the screen turns on but does not display any image at all, just a black screen

  What can I do?

  Hi Mxgaudelli,

  Welcome to the BB Community Forum...

  There seems to be a hardware problem... have u tried a reboot of your BB battery pull, if you have not then try it once... If the problem persists, I recommend you to visit a centre of Service of BB and they have a quick glance at your question...

• Problem of global app blackBerry Smartphones blackberry curve 9220

  Hi everyone, I just bought a bb curve 9220 and I run across some problems with the installation of the blackberry app world. When I click on the icon of the app world it is said that I need to update the current version of the application to use, so I click on the "upgrade" button and a blank web page opens starts to load, but nothing happens and I'm again on the app world the same read error message.

  Does anyone know what would be the problem?

  The bb device software doesn't have to be upgraded since it is 7.1.0

  Thank you and sorry for my bad English

  Hello!!

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

  PS...

  beamire wrote:

  The bb device software doesn't have to be upgraded since it is 7.1.0

  Maybe Yes, maybe no... There are 4 bytes for each level of the operating system, not only 3:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  So there may be a more recent OS for your device, but with only 3 bytes, there is no way to compare. You can, however, see the official download portal for:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  Good luck!

• Problem with email notification blackBerry Smartphones

  HIII everybody... I use bb9320curve with os 7.1, until a few days back everything worked well, in my opinion if it was my friends or community mailer. Then due to several reasons, I disabled my internet connection for a week, now, even once, I enabled the internet, I received a message that in 20 minutes I start receiving my notifications by e-mail, but nothing happened. I have not received all messages on my phone (but a lot through my Inbox in regular line).  I tried to reboot, perform a hard reboot by removing the battery while on and so far nothing has worked. Then I get notifications only when I receive by email from the community forum of bb not other e-mails that are my friends, I know it sounds crazy, but that's what happens. Can anyone suggest me the solution.

  Hello!!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Organizing problem of synchronization to blackBerry Smartphones

  Hello

  When I connect my BB to my PC for the sync my organizer, I get the following message:

  "The organizer was able to start. The Blackberry Desktop Software could not load your previous data organizing configurations. Reconfigure your host settings to synchronize Organizer data between your computer and your BlackBerry smartphone. »

  However, when I try to configure host settings I get the same message! I can't solve the problem. I seem to be the loop.

  I use the software version: 5.0 Bundle 1168

  Any ideas how I can sort this out so I can return to the synchronization between my PC and my BB?

  Thank you

  Ok.

  Steps I took to get my system working again.

  -While the installation worked, I selected "forget device" in the menu of the device.

  -Done a complete uninstall of the software of Office BB, including user settings. (A reboot is necessary)

  -Download a new copy of BB 7.1 desktop software.

  -Installed software, reconfigured synchronization Organizer and everything works fine now.

• E-mails of blackBerry Smartphones

  can someone help me with my internet, as soon as I get a message on my blackberry, it is immediately deleted even if I ticked the box requesting confirmation of deletion and keep messages for 30 days and says remove the solicitation, any other message thank you suggestions gratefully received

  Check:

  KB11328 - E-mail messages are removed from the BlackBerry smartphone

  and

  KB13814 - Messages on the BlackBerry smartphone are deleted due to low memory

• Problem with icon disappears blackBerry Smartphones Blackberry Bold 9780

  Hello

  I hope one of you whistle may be able to help me.

  I have a Blackberry Bold 9780, I use v.6.0.0.294 on o2 to the United Kingdom.

  Last month, I noticed problems. I can't tell you what icons disappeared first, but certainly Blackberry App World was among the first to disappear, my phone lock has now gone although I can search it and its actually hidden, it will not display...

  App world Blackberry does exist at all on my "BOLD" and even when I downloaded it again, it will not appear.

  (not sure if there are other icons missing these are the only 2 that so far, I've noticed)

  He said: I'm running the latest version of the software, so I don't understand what is happening.

  I rebooted several times, no luck.

  I've been in the Blackberry menu and looked for a way to display my lock icon and it won't.

  No matter what valued Advisor,

  Thank you!

  Hi Mononoke,

  Cause 1

  4.0.0.63 to 4.0.0.65 on a BlackBerry 6 smartphone with BlackBerry Device Software more updates to blackBerry App World.

  Resolution 1

  The BlackBerry OS 6 versions prior to 6.0.0.706 and global icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

  1. Open the BlackBerry browser on the BlackBerry smartphone.
  2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
  4. Check that BlackBerry App World is located on the home screen.

  Smartphones blackBerry 6 with a way to upgrade to BlackBerry OS 6.0.0.706 or later should upgrade to the latest version of BlackBerry Device software available in the wireless service provider so solved several problem with BlackBerry Balance.

  The BlackBerry OS 6 versions 6.0.0.706 and higher and the global icon is not visible, please download and install the latest version of the BlackBerry App World.

  For more details see the KB articles below-

  • KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65

• PROBLEM WITH SOFTWARE UPDATE blackBerry smartphones! -BLACKBERRY BOLD 9900-

  Good evening! I have a problem: I have a blackberry bold 9900, worked well until the update of the software this morning when I received a request for a general. has this time the phone no longer works: sometimes, if I connect to the computer, I see the Red led light, but no more, after a white screen with an hourglass, but nothing more... What should I do? It worked perfectly until this morning! I never had no problem with blackberry, I have more than two smartphones and Tablet playbook!  I really like RIM... Thanks a lot for your help!

  You are welcome.

  Good luck.

• Problem with the e-mail icon blackBerry Smartphones

  My text messages started showing both text message icon and the icon of e-mail (all). All emails coming through my Blackberry 9320 I can only access once the desktop computer (where of alerts for received text/missed calls / emails shows just under the 'time' at the top of the screen).

  Anyone know what the problem with my camera? and how can I solve this problem?

  Thank you.

  OK, clearer... Thanks for that.

  Did you do a reboot of the device?

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.