problems of p6616 PCI - e USB 3.0 card

I have a p6616 and I wanted to install a USB 3.0 PCI-e card, so I bought one. But it does not work. I insert the card, install the latest drivers from the manufacturer's Web site, the Device Manager shows everything works well, but nothing works, not even the mouse.

Desktop: HP p6616
product code xj031ea

motherboard: card mother MS-7613 (Iona-GL8E)

card (I tried in two different locations of PCI - e): Y-6119 USB 3.0 PCI-e card with usb 3.0 4-port (two ports at the rear and two front panel). Manufacturer http://unitek-products.com/en/ I know that mobo is PCI-e 1.0 but it should work with the USB2.0 card, actually I specifically chose a 2.0 fear that I have problems with the 2.1 and of course I know that I will get the speed of the plug but still it should work.

The other PCI-e x 4 and mini PCI are not used, while the PCI - e x 16 installed a video (geforce gts 450) card. Power supply is more than enough (cooler master 850W M silentpro). There is no problem of overheating because I added fans and I watch temperatures carefully.

I tried the mouse on these usb 3.0 with low load on the system, with the system of only having to deal with the keyboard, wi - fi usb (edimax 11n), two HARD drives and SSD (but do nothing), the CD - DVD built-in (idle) and (inactive) card reader. Even if there is a problem with the motherboard Manager rate of power or data to be served, it does not appear in these conditions, regardless of the fact that really it shouldn't happen.

I've never tried the PCI-e slots with other maps since I was the computer (I got it in December 2010), but I guess they work very well, as the Device Manager is happy with them and even recognizes the card, which, however, does not work.

BIOS does not appear to be any setting which can be useful, but maybe I'm on to something... I hope.

I'm at my wit's end.

Thank you very much to all those who can help you.

Daniela

Hello Daniela,

What is the version of the USB 3.0 driver?  The card has the chipset VIA , so you might try a pilot later and an update of the firmware.

The PCI-E card has a different connector on it.  I suspect that the connector is used for the supply of the additional card. I would like to plug it.

Tags: HP Desktops

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