Problems of Smartphones blackBerry 9900 - just upgraded to Ver 7 bundle 2406

Similar Questions

• BlackBerry Smartphones Blackberry 9900 Bold startup screen 75% and white after.

  Hello forum!

  I have a problem with my Blackberry 9900 Bold. I have looked everywhere on the internet and found what my problem is: JVM errors. The only problem is that none of these solutions worked, solutions that have been published 4 to 2 years ago.

  Whenever I put in the battery and the phone turns on it loads up to about 75%, then apears white screen and stays like that for days. I tried to do an OS 7.0 to 7.1 upgrade, but after erasing data from the application loader when you try to start the JAVA virtual machine, it does not. I tried to connect to BBSAK, JL_CMDER and BBMCP, the only problem is that it is not connected, only for the application loader. Yes, I deleted Vendor.XML common files > Research In Motion. Every step that I found on the internet that it has been tested. My only question now is to obtain the identified BB JL_CMDER, BBSAK or BBMCP so that I can finally do a full erase.

  So please, dear forum users, if you have new information since 2013 I'm more than willing to test it and it works thankfully we.

  PROBLEM SOLVED!

  Correction problem of the white screen: use 9900_7_0Fast_Installers nuke the phone, then wipe it off. After that use your Application Loader after you delete the two files from the seller (there are thousands of threads on the files of the Application Loader and the seller).

  Here are the steps, if you have any other questions which answers are not yet available on the internet, feel free to reply to this message.

  See you soon!

• Problem UI Smartphones blackBerry after upgrade

  Just upgraded my storm yesterday and when I have the phone in horizontal position, 50% of the icons (on the initial screen) on the extreme left and extreme right are not visible.  There is a white band that scrolls up and down with the touch screen.  Is there a way to fix this or try a new upgrade?

  I'm having the same problem.  I used a theme I purchased.  I return to the default setting, and I'm not having the problem now.

• BlackBerry Smartphones BlackBerry 9900 sending does not BBM Z10 and Q10

  Most of my colleagues use Q10 BB or BB Z10 and I have BB bold 9900, but I can't send them BBM I can receive their BBM. Help, please!

  Hello

  Thanks for the confirmation!

  Regarding your question, there is already a Knowledge Base article that is associated with this error:

  KB34245 : A checkbox, and then a red x appears when a BlackBerry smartphone running BlackBerry Device Software 5.0 or BlackBerry 6 to 7 sends a message to a smartphone BlackBerry 10 via BlackBerry Messenger 7.0.1.23

   

  In my opinion # Workaround seems to be a little hard.  So I prefer you should first try to reinstall the BlackBerry Messenger application and see if it helps with your current problem.

  To make your homescreen go to Options > device > application > locate and delete BlackBerry Messenger from this list.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Deleted once perform a battery pull reboot by removing the battery while your device is turned on, wait a min. and then reinsert this return.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the most recent version available. After installation, restart your device once more, connecting with your BlackBerry ID and check if you are able to send BBM to one of these devices.

  Please try it and let us know of your progress.

• Smartphones blackBerry device software upgrade, does not (Bold 9930)

  Bold 9930, Verizon,.

  Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

  7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

  The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

  I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

  I tried to load my old device software but the Desktop Manager will not allow him.

  I reloaded software device 3 times, always the same behavior, always the same error at the end.

  I'm out of ideas.

  Any help?

  Hello and welcome to the community!

  brunostyle wrote:

  I tried to load my old device software but the Desktop Manager will not allow him.

  This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Problem of Smartphones blackBerry 6.0 updated

  I just upgraded to 6.0 on 9700 and since I was not able to use the phone. It always freezes on me and wont even work at all with the SIM inserted. Out the sim card and it only that freeze. It responds only to his own will. Tried to re-login to the desktop software and still the same. All I get is the clock bit processing on my screen. Waiting to get an error message, but nothing.

  Fortress_2010 wrote:

  Do you mean the free memory?  It's 282984. Ive pulled the memory card.  Also Memory Cleaner is turned off. Its works fine now... runs slow every now and again, but Im happy for the moment been I guess. Thank you

  It is less than 1 MB of free memory. You get only about 30 to 40 MB.

  Delete of junk out of your BlackBerry. Read this:

  KB14320 How to maximize space and power battery life on the BlackBerry smartphone

• BBY Smartphones blackBerry 9900 - cannot see the images directly on the phone

  Hello
  I can't see my pictures on my blackberry 9900. It will allow me to take pictures but when I want to open the Gallery, it will not be open. It displays the message "you can take pictures with the camera or sync with your computer. visit www.blackberry.com/mediasync. I really do not understand.
  The only way I can not see my photos is when I am connected to my blackberry desktop (or if I do an exploration the)
  blackberry records).
  I don't have media (sd card) inside car.
  Just after you take a picture, the picture is at the bottom left of the screen (small), but if I click on it nothing happens. Then I am not able to view this picture in my media > pictures.
  I've never synced my BBY with the desktop software.

  Can you please help me on this?
  Thank you and best regards,

  Hi royalliste41 and welcome to the community of BlackBerry Support Forums!

  Have you ever been able to see the pictures you've taken on your smart phone BlackBerry itself? Have you tried to perform a battery pull to see if the media application reindexes the photos?

  Thank you.

• Smartphones blackBerry 9900 e-mail settings

  Hi all.

  Maybe someone knows how I can download all the messages in my Inbox?

  I got the new blackberry 9900 and I registered 2 our mail, but I get only new messages.

  I want to download all of my emails for 3 years.

  Is this true?

  IPhone has not had the same problems

• BlackBerry Smartphones Blackberry 9900 - after wipe security, configuration of email won't work - does not install

  9900, do you have a security wipe and restore data from Device Manager, now can not enter email Configuration.

  I returned to 9900 after using a Q10 which is faster, etc, but I missed my Blackberry 9900 navigation.

  Then returned to 9900, made security wipe, now I can't set up the email.

  -After clearing security, before registering on the network configuration of email will ask me for my journal ing business (I'm not business) so I have no one.

  -After registering you have the network AT & T, configuration of e-mail now ZERO, NADA, ZIP!  By pressing the icon does nothing!

  -Having gone through all of the suggestions that I can find on similar topics - with no luck

  -redo the security wipe

  -restored from old backup

  -went to mobile.blackberry.com - but this site goes to us.blackberry.com and has no communications tab

  -go to blackberry.com/integrate - tried to install email - but without code number error message appears

  PLEASE HELP-

  Thank you

  They did resend service books?

• Problems of Smartphones blackBerry with Facebook Places

  Hello world

  Having problems with my Blackberry Curve 8520 to update Facebook places - read the manual online and it explains how to turn on the GPS, but if I try, I don't have the option to turn it on... Any advice?

  Found the answer.

• Problem_Bold of Smartphones blackBerry 9900 after update the software 7.1 Bundle 2108

  To whom it may be useful,

  I updated my Bold 9900 to new version 7.1 bundle 2108

  Everything is Ok, all data is synchronized, motive, but loses his loudness when I get calls!

   

  (Note: if I restart the device, call alert (Bell) are OK for almost 4 hours;) She don't sundenly stop ring, vibrate only, but the speakers are ok I can hear all the songs)

  Can anyone help, because it is so important to me

  I tried to redownlod version and it seems to be well downloaded

  Thanks in advance

  Dear,

  Thank you very much for all your support

  Today, I found out what was the problem after redownloading the version 4 times

  Problem from a named application flashlight

  Whenever I turn it on, stop sounds

  I don't know the reason but I think the problem is now resolved

  A big thank you

  Will keep in touch

• Problem of Smartphones blackBerry with voice mail by dialing the wrong number

  I have a problem with my blackberry voicemail.  I am a new user of blackberry.  I recently had to update the unit (it took awhile).  Recently when I try to call my voicemail it calls my home phone number.  Press speed dial ' w' indicates my cell phone number, but when I try to call him, he calls my home number.  Also, if I dial manually in my cell number and press send, she always calls my home phone number.  Does anyone have an idea how to solve this problem?  I'd like to be able to check my voicemail!  Thank you.

  Mark the message as "acceptable Solution" If you would.

  Call forwarding:

  * 72 + number to be transmitted to the + send

  * Send 73 will cancel call forwarding.

• BlackBerry Smartphones Blackberry 9900 Notification problem

  Excuse me, I have a blackberry with OS 7.1 9900

  and I have a problem of notification, which occur when there is a bbm / fb / nothing else.

  When I click on this notification in the bar notifcation, it act normally and then open the message / fb / bbm / whatever it is,.

  and when I've done and press the back button to go to the home screen, the notification is still there. always in the toolbar State, but the icon in the notification already bar disappears, until I have shut the drawer and open it again to she disappear. How to fix this bug? usually, I restart my phone and it works. but another 10 minutes, the problem comes again.

  This bug is reallly annoying me. Please give me a solution. Thank you

  I attach a picture so that it appears clearly.

  -C' came then BBM, * Picture1 *.

  - and I click on the notification * Picture2 *.

  -Once finished with bbm - ing, I press return to go to the home screen, but it was still there! (but the icon already gone) * photo3 *.

  -before I close once again, the notification * Picture4 *.

  -I open it again and it's already gone * photo 5 *.
  

  
  

  

  
  

  

  
  

  

  
  

  

  
  

  

  Hello

  FYI - Your indignation is misplaced. This site has nothing to do with any formal support. On the contrary, this site is a community of users to volunteers who do their best, while also living their own lives occupied, to troubleshoot other kind souls to the best of their ability. There is no requirement for all voluntary meet any position whether... everything is voluntary, which is given to you by the goodness of their hearts. All they ever receive in return is gratitude... so unworthy of these volunteers can be a bit off-putting, I think.

  In any case you say you reboot and for a while, things are OK, but then the problem shows once again. Which could be a few different things... a bad OS... a bad app behave... maybe same material (although I doubt that your description so far).

  Have you checked for an OS updated for your BB? Since you said only 7.1 (OS levels have 4 bytes, not 2) and later does not reveal your carrier, there is no way to help you... but you can help you in this regard:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone
  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  Good luck!

• Smartphones blackBerry device software upgrade problem

  Hi all

  I have a Blackberry 8310. He was originally AT & T service, but he now has the T-Mobile. It is unlocked and currently leads the software 4.2.2.170.

  I'm moving to 4.5. I downloaded the software from T-mobile, here for the 8320. They have no 8310 software, and told me that it shouldn't make a difference:

  http://www.t-mobile.com/bbupgrade/

  I followed the instructions here:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_upgrade_the_OS_on_my_BlackBerry%3F

  (I tried method 1 and method 2)

  However, it will not install little matter what I do. I even tried using CrackMem.

  Get to step 6 of method 2 for example, I'm never invited to install the upgrade. When I look into the application loader on BB Desktop under applications to update or install new applications, the software update is never there.

  No idea why the upgrade won't install? Is it because the phone's ex - AT & T?

  One last thing - it was originally hooked up to BES and so had a top COMPUTER policy. I wiped by using method 2 here:

  http://www.BlackBerryFAQ.com/index.php/Remove_IT_Policy

  Any help would be appreciated.

  Hi and welcome to the forums!

  One that you said that the software and the model doesn't matter, said you bad.

  Well, software loading 8320 in to a 8310 photo an accident of room StarTrek carrier... same results.

  Go to the AT & T software download site and get the right device OS for the 8310.

  When you go to install it, you need to remove the provider. XML file. This step is listed in your procedure

  I have the number of site and the version to download for you at the bottom of the post.

  When you start the download of software peripheral BONES of AT & T, save the file to disk, do not run.

  When the download is complete, then go to the directory on the PC you have loaded to and run the

  self-extracting file. The software will be installed in the directories in the files of the Office Manager

  If the application loader will find it.

  Follow each step exactly as written now from the first step of the procedure of FAQ.

  Thank you

  Bifocals

  https://www.BlackBerry.com/downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4

  BlackBerry Handheld Software v4.5.0.152 (Multilingual)
  Package Version: 4.5.0.152
  Composed of:

  • Applications: 4.5.0.110
  • Software platform: 2.7.0.90
  • File name: 8310M_PBr4.5.0_rel152_PL2.7.0.90_A4.5.0.110_AT & T .exe
  • File size: 89,91 MB

• Problem of Smartphone OS 4.5 upgrade blackBerry...

  Hey guys

  I need help.  My GF just successfully upgraded its curve for the new OS, however later his phone was just a white screen with the hour glass in the middle.  I don't know what this means, but any assistance would be greatly appreciated.

  Thank you

  Gavin

  During the loading process, made a pop box until you say that loading is complete? I let it hourglass for perhaps 30 mins. If nothing happens in this test of time performing a hard reset to remove the battery for 30 seconds and replace it. See if the device starts later. If it does not just through the Application Loader to reload the software and you'll be all set.