Problems printing envelopes on an HP Officejet Pro 8500 Wireless

I had this printer for over a year and have lived in frustration with how primitive and really dysfunctional, it is trying to print envelopes.  The placement to the right or left of a flap to number 10 envelope gets misaligned, as it is pulled through, for printing and a lot of jams times and tears.  Position Central is the only position that will work, but not without fault as the envelope as bad as she came through.  It often takes two or three tries before I can get an envelope evenly or directly printed.  I'm puzzled as to how HP would engineer a product intended for small businesses with such dysfunctional envelope printing system. Otherwise I am not dissatisfied with the product for almost all other uses.  It has many other features very well this work.  But not print envelope.

I thought that I would try to inquire as to if an update of the software download may have tried to correct this problem.  Am I alone in this?

You have moved the paper guides to properly align the envelopes?  I don't see how the envelopes can be loaded in any position, but the Center with the guides snug paper game.  See page 42 (46) in the Manual here.  Also, if you have the latter paper tray note envelopes are not supported in it, you must use the upper plateau.

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