Problems reinstalling Vista Home Edition.

This is the first time I've posted in these forums so feel free to tell me if I'm missing out on useful information.

I have a laptop (bought in 2008), which was originally windows vista Home premium installed on it. It worked very well even if I couldn't install service pack 1. I never thought that a lot of it because it has not affected my laptop.

Recently, there was a special offers students Windows 7 for $ 5 by downloading online. I tried this but it says that I couldn't install it because I had no SP1 for vista installed. I contacted a technician microsoft e-mail and did everything she told me. Finally, she concluded that I had thousands of errors that could not be fixed manually. She suggested buying a windows vista recovery disk. I paid on the one hand, tried to reinstall vista on my laptop (which is VERY time consuming) and get a message saying something along the lines of "windows could not complete the installation, restart the installation '." I tried this THREE times. I made sure to save all of my information beforehand, but now I was not able to reinstall vista with success, that I have no way to restore, so in a sense, I lost all my information. I'm a uni student so very worried.

Help, please.

«I've been advised by a microsoft technician to just buy a recovery disk.»

A MS Tech should have said you contact the computer manufacturer to buy a.

There is a DVD of Installation of Vista and a Disk(Neosmart,) of recovery of startup repair and recovery disc you get from the manufacturer to put your computer to the factory settings (how you bought).

Microsoft sells not recovery discs, they sell diskettes for Installation of Vista.

Computer manufacturers selling recovery discs.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

If you have a recovery disk computer manufacturer, boot from it and follow their instructions:

Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

If you have problems using it, contact the manufacturer of the computer.
This isn't their recovery process, Microsoft.

Mick Murphy - Microsoft partner

Tags: Windows

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