Vista Home Edition SP2 update fails on reboot
I tried to go through the SP2 Auto x 2 update and whenever it gets to a point where the system restarts, it freezes with:
!! 0xc0190036! 940/99370 (certcli.dll) on the screen and I need to go through a restoration to bring back Windows. Once I do this Windows, it works very well. I have over 200 GB free on my disk. It's Windows Vista Home edition 64-bit...
Suggestions to make this upgrade work?
Hello
Run the update tool for Windows Vista system and follow the suggestion below. To run the tool, follow the link below.
http://support.Microsoft.com/kb/947821/en-us
As the auto update option to install Windows Vista Service pack 2 fails, you try to install the Service pack manually. Follow the link which will take you through the process.
Note: Before you start to install the Service Pack, disable the security software installed on your computer, such as sometimes conflicts with the installation process. The security software again once installation is complete.
Disable the anti-virus software
http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software
Hope this information is useful.
Amrita M
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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