PROBLEMS WITH APPLE ID - SECURITY ISSUES

3 June 2016 - San Miguel de Tucuman, Tucuman, Argentina

Hello, my name is Augusto Arnone and I contacted you to Argentina through this message because, as you can now, Apple has no official support here in my country. Mainly I send this mail because I'm having trouble with my apple ID.

Not long, I was in the USA and I bought a $50 iTunes card, those you can trade on your account. When I downloaded this money on my account and try to buy it, because it was my first time, ITUNES asked me my SECURITY QUESTIONS, which I answered as I though I did when I created them but I found out that the answers are false then ITUNES asked me to use my BACKUP E-MAIL, which i don't remember the password.

I'll send you know if there is any chance to solve this problem, maybe change my email BACKUP, because I can't use the money I just put in the account and also cannot use the account in my other apple devices because it is blocked. I can provide any personal information to prove that I am the owner of this account and that he really belongs to me.

Hoping you can see my personal case, I thank you for your attention.

Augusto Arnone

Click here and complete the form.

(142699)

Tags: iTunes

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    0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.157: Check condition for line 2 of prerequisite returned FALSE
    0,172: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
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    0,172: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0,172: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    0,172: Update.exe extended error code = 0xf0f4
    0.250: ================================================================================
    0.250: 2011-12-10 11:42:55.437 (local)
    0.250: f:\0133fe92e334b0b8457e\update\update.exe (version 6.3.13.0)
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    0,843: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
    0,843: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
    0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
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    0,859: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0,859: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    0.875: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0.875: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file

    This issue is now resolved.

    I'm not sure how, but I think it had something to do with a question I had with ehshell.exe (click here for more on this topic). KB973768 has something to do with Media Center, and given that I had problems with it, it did not cross the installation of this update. Once the ehshell.exe issue has been resolved, I was able to install this update.

  • problems with the XP security 2011 removal

    I went and downloaded the XP security 2011 thing on my laptop and everything was smooth until our days. For some strange reason, I was unable to get on my internet explore still under Mozilla Firefox. More when I went to try to go to control panel to try to remove it, I couldn't even in any of the things in the control panel. Whenever I try to click on any of my icons (if its on my desktop or in another folder, or basically ANYTHING) it will essentially say this:

    "Windows cannot access the specified device, path or file. May not permissions to access you the item.

    I tried to go through safe mode and restoring a system on it, BUT it won't let me do that either. I went back as far as last month and it will restore not again at this point and I know it has to do with this XP security 2011.

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    Hello

    This malware has many names and XP security 2011 is one of them.

    XP Antispyware 2011, Vista Security 2011 and Win 7 Internet Security 2011 rogue change name are
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    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

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    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
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    Microsoft Malicious - 32-bit removal tool
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    Microsoft Malicious removal tool - 64 bit
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    also install Prevx to be sure that it is all gone.

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    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
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    http://www.prevx.com/   <-->
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    Choice of PCmag editor - Prevx-
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    Try the demo version of Hitman Pro:

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    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
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    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    ----------------------------------

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also do to the General corruption of cleaning and repair/replace damaged/missing system files.

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    RUN - type in the box-

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    Then run checkdisk (chkdsk).

    RUN - type in the box-

    Chkdsk /f /r

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

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  • Problem with Apple ID on iPhone 6s

    Hello

    My new iPhone was apparently synchronized with iCloud, and shortly after I had to change the email address/ID associated with Apple/iTunes store (on my desktop). Now when the phone asks me to sign the the iTunes store, the old e-mail appears and I can't sign, or find a way to change the ID/email. Any ideas?

    Thank you ~.

    Hello

    Go to the homepage of itunes on your iPhone from apple ID page background log and then enter the correct apple ID.

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    Installed back on your WiFi if it asks if you want to use iCloud backup you say Yes.

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    IM karaar

    How to reset my security id appke questions

    Hello

    Follow the instructions here > If you forgot your Apple ID security questions answered

  • How to reset Apple ID security issues

    I wanted to buy music on my new iPod, but apparently, I need to verify my identity with security are issues that I wrote years ago and do not have a clue of what the answers. The site of Apple ID gives me an option to send an email to my email of rescue in order to reset the questions, that I have access to, but the email are not sent; the link on the button is broken, or there is an error in communications between the Apple ID system and the older email (which works fine). I tried this on a computer as well as on the iPod touch, with the same results. Advice on how to solve this problem would be greatly appreciated

    Unless the reset email is in a spam filter, you must ask security team account Apple to reset your security questions. To contact them, click here and choose a method; If this page does not list one for your country or if you are unable to call, complete and submit this form.

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