Problems with creative cloud application do not work.
Application shows a white screen empty. And when I try to open Illustrator is "Adobe Application Manager... problem". Download the new Application Manager", but when I download is the same problem. I uninstalled creative cloud and downloaded many times new...
WHITE cloud screen http://forums.adobe.com/message/5484303 can help
- and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
- and step by step http://forums.adobe.com/thread/1440508?tstart=0
Tags: Adobe
Similar Questions
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I have a problem with creative cloud applications is not to be downloaded or updated date on my i mac, current applications, I still have work. I uninstalled the cc application and re-installed but without success, on the applications tab there is no code error only saying download error out area allowing you to charge applications call does not work... any suggestions?
Hi James,
Please follow the article: CC help | Download error in the applications tab of Creative Cloud Desktop Application to get this fixed number.
Please let us know any questions.
Thank you
Yann Arora
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Problems with creative cloud applications
Hello! I bought Creative cloud a little backward and tried to install Illustrator, Photoshop, InDesign, and Acrobat Dc. None of them to launch. Either it is said that msvcr110.dll is missing (I), or that the trial was over (Acrobat cc), or something to do with an unknown error. I have them uninstalled and re-installed, have also downloaded Microsoft visual C ++ 2012 (the previous ones were too). I also everything uninstalled and used CC Cleaner and installed applications and also deleted my old wacom driver and installed a version of the cooler, even if my other older has been updated. I Don t know what to do. I had the trial versions of three of the apps... cuckoo is here, please help
"This program cannot install because MSVCR110.dll is missing"... but it's not. Help please.
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Hello, I have problems with Creative Cloud Packager. I bought this product yesterday and since then I can not download completely all components. 59% or 65% of the download I get the message: "connect to the internet and try again." I am connected to the internet through Ethernet, I checked my connections through various steps recommended buy Adobe to see if my connection is correct and he is!, so why I can't complete the download process. I feel frustrated because I have clients awaiting results of my work that I can do right now. I have read all the information on the Adobe pages but nothing shows that can help solve my problem also the way things are described sometimes seem complicated and exotic as; not everything I understand particularly when it comes to some technical descriptions or abbreviations. I would be grateful someone help and advice on this topic. Thank you Nina
Hi Nina,
This link might help: cloud creative activation and troubleshooting of sign-in
Kind regards
Sheena
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I have a Lenovo Windows 10 PC and have encountered some problems with creative cloud recently.
More important, I'm currently unable to open one of the applications. My membership is up to date when I check on the website of Adobe, but I ran into a problem where some kind of loop connection is produced, never allowing me to open an application. I used alternatives at the same time, hoping that it was a software bug. But recently, I'm only invited to use a trial version of the software and never reach the login screen after that trial is in place, as it is in a loop 'Validation of software '.
I have many problems with the Pro premier in recent months as well, but this is probably not the forum for these questions. I appreciate any direction or help get the apps don't works for me even once, I'm a bit sick of the use of Pixlr free when I paid for Photoshop.
Must what information I provide?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Creative cloud installer will not work!
I recently bought the student £15 / month creative cloud deal so I can especially filming to editing and creative cloud Setup will not work.
It opens with a window saying 'double click to install' what I'm doing and I'm going through the steps, but only at the end, he goes back to the start and does nothing! It won't let me download "after effects" which I desperately need.
Quick notes: I have a mac, which is only a few months old.
And I tried to delete all previous Adobe files and start from scratch, but it won't let me say they are running. These files are plugins. Help, please!
uninstall all cc (if nothing is installed).
clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems
Restart your computer
Restart the cc desktop application installation, https://creative.adobe.com/products/creative-cloud
If this fails, you can install ae directly (without the soft of cc).
If you follow the 7 steps you can download directly here: Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools
If you have a problem from the download, you follow the 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).
failure to obtain this cookie translates into an error page displayed after clicking on a link on prodesigntools.com or initiates the download of an incorrect (e.g., current) version.
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Problems with Creative Cloud Desktop on the migration of the old MacbookPro to new MacbookPro
It is not a question but more my recent experiences with migrating from an old (mid-2010 MacbookPro 17 ") to a new MacbookPro (mid-2015) and the consequences regarding the CC Apps.
I didn't know that he would have problems with creative cloud during the migration process (or I don't think there should be), but clearly there is something about how Adobe Connect all of the CC following your computer as part of the license agreement which means that you cannot migrate right and it will be honky dory (that's Aussie for you beauty or top notch or large if you) prefer) just like any other piece of software on my laptop that comes with a software "KEY" to the license. Every other piece of software migrated perfectly and works perfectly without having to reenter the KEYS so he beat me that Adobe makes it so damned awkward... but anyway... it is what it is. The fact that the license agreement allows you to have the software installed on 2 machines is another reason it intrigues me that you cannot migrate seamlessly.
What alerted me on an issue after that migration was that Desktop CC crashed suddenly on a cold start. So I looked at these forums and found a thread that explains how to remove Desktop CC and reinstall. It worked but later in the day after a reboot it CC Desktop crashed again. Put it back, once again failed. Discovered that the preferences Office CC file has not been deleted by the CC Office uninstall App manually deleted, empty the trash, rebooted, reinstalled and it worked. Next reboot, it crashed it again. What the...
Now I'm about to throw the laptop out the window, but it became clear that I had to remove every single application under the CC and then clearing debris NOT removed by uninstall of applications. It became a nightmare after nearly 6 hours of effort.
From 23:00 last night I gave her one last shot. Uninstalling, cleaning of CC tool, kill everything, throw it in the trash, reboot and reinstall. Sam with my fingers crossed and poof, it just. Winner winner chicken dinner. Click on install both applications LI and PS, then set the computer laptop do not sleep and stop at the bed. In the morning, she did, and after a reboot, everything is good. SO FAR.
Hope this might help someone else who is having similar levels of grief.
Chris
Thank you John, but I already figured that out as you would have assumed my post. Also, I've marked as supposed message answer because I've sung on the first sentence was that it was more a comment for the benefit of others who experience the same issue. Not sure how it has changed state is an unanswered question.
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My creative cloud subscription does not work, photoshop and lightroom always tells me to connect.
The only way to start any program is by activating the 30 day trial.
After 30 days the software is disabled. Is something wrong with my account?
Thanks for the help!
The crew of support for Adobe has solved it for me.
If anyone else has this problem, try the following.
1 disconnect from creative cloud.
2. close all applications from creative cloud of the Task Manager.
3. delete all the files in the following folders
C:\ProgramData\Adobe\SLStore
C:\Program Files (x 86) \Common Files\Adobe\SLCache
4 start creative cloud and connect.
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problem with creative cloud of emergency!
Hey I have a problem with creative cloud, I can go on it, but the apps tab is plow me download error download creative cloud so I download, but this does not make any meeting, because the app it self is plow me to download free whaaa? so I search things on OOBE & update of the application support stuff online, but nothing seems to work when I try this stuff it changes to a blue spinning download error loading thing can do everything a please help me I want to download after effects its really important and it seems that the only way is to throw away the creative cloud!
Mac https://forums.adobe.com/message/5470608 spinning wheel
-Similar to Windows https://forums.adobe.com/message/5853430
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What is the problem with Creative Cloud connection update
What is the problem with Creative Cloud connection update? I tried 25 times to update, but it does not work? Can you please help?
Double-click on the creative process of cloud. which opens another window that contains a button exit.
or, click the process (to select) > click on view > click process to quit. This method brings up a window that contains the two resignation and force them to leave (in the case of quit smoking does not work).
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I have a real problem with creative cloud.
I have a real problem with creative cloud. I bought two plan of creative photography of cloud. Then I downloaded Lightroom, but then I saw the button with the marker 'buy', what is it? I need to buy it again? Please, help me!
You only need one subscription
To cancel a see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link cat from Monday to Friday
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. " -
How to fix the problem error Creative Cloud applications download stand by me
how to fix the problem download error Creative Cloud applications do not leave me
Hello
I think that you have found the "download error" in the Apps Panel.
Please check the help below document:
Download error in the applications tab of Creative Cloud Desktop Application
You can also view the threads below:
https://forums.Adobe.com/thread/1832357
Persistent Cloud error - error download - creative
Re: Creative Cloud "Download error" message
Kind regards
Sheena
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Hello
my creative cloud libraries will not work.
I get a comment to "something went wrong during the initialization" and I can't save anything in a library.
what I am doing wrong?
Hi Rachel,
Please, try the following steps:
- Close all applications CC
- Complete the process monitor activity/task manager (CCLibrary).
- Restart any application and check.
Hope that helps!
Kind regards
Sheena
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Hola, tengo mi Suscripcion a problem with Creative Cloud, al momento los programas use sale me el message of Quebec tengo version prueba puedo hacer para el problema delivery
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Mid creative cloud office does not work so I can´t download apps.
Hello! Mid creative cloud office does not work so I can´t download apps. Could you help me please?
Please, try the following steps:
1. uninstall the application Adobe CC of the machine (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)
2 set the "Read and write" permissions on the files of Adobe for all users in the following locations:
a. / Library/Application Support /.
(b) /Users/ [user name] / Library/Application Support /.
3. restart the computer.
4. install the application Adobe CC (Creative Cloud help |) Creative cloud for office)
Kind regards
Sheena
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