Problems with fingerprints on T60?


You must download and install fingerprint software to use the fingerprint reader. The Client Security Solution software is not required to use the fingerprint reader. I don't know that the tab will be activated as soon as the fingerprint software is installed. You can also use the system update to download/install the fingerprint software and other software for your computer.

You can also toggle the fingerprint reader in the BIOS. When you turn on the computer and you see the Thinkpad logo, you can press F1 to access the BIOS and check if the fingerprint reader is disabled or not.

Tags: ThinkPad Notebooks

Similar Questions

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    [Topic has been replaced by more understandable]

    Uninstall again pilot fingerprinting and the software with the same method as you have used before.

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    I bought your model last days so I'll test it for sure on mine is DigitalPersona working on it well or not.

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    Post edited by: helpfinder

    null

    Hello

    I n t have U400 cannot say much about it, but if you want to have good facilities order here it is:

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    10 Microsoft .NET Framework V2.0 V2.0.50727.42
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    14 Intel Crestline-GM / UMA Driver V6.14.10.4096
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    22 Intel Proset utility for XP V11.5.0.0.3
    23 Atheros Wireless LAN Driver V7.4.2.75
    24 Atheros Client Utility V7.0.1.70
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    Bluetooth Stack for Windows by Toshiba V6.10.02T 27
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    Toshiba TrueAcess Manager Suite V7.9.0.4 (20080229)
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    30 TOSHIBA ConfigFree V5.90.08
    31 TOSHIBA help V1.03.00 upd4
    32 TOSHIBA Speech System V1.00.2514
    33 CD/DVD Drive Acoustic Silencer V1.00.008
    34 Toshiba HDD Protection V2.0.2.3
    PC Diagnostic TOSHIBA 35 tool v3.2.6:
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    TOSHIBA Hotkey Utility V3.0.1.0 37
    V3.0.1.0 utility TOSHIBA 38
    39 TOSHIBA Control Utility V3.0.1.0
    40 Toshiba Power Saver V7.04.02.Q
    41 Toshiba zooming Utility (smooth view) V2.0.0.24c

    Install all the necessary stuff following this order of installations.

    Please send comments.
    Good luck!

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    Hello!

    I have Toshiba Portege R500.
    When I used Windows Vista - I have a problem.

    Now I install Windows 7 and therefore: If the laptop was restart or stop - on the windows login screen do not biometric.

    Only enter password at the keyboard. If put into hibernation or sleep - everything ok, biometric works normally.
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    Help me, pls.

    Hello

    Please try to install the new software of fingerprints for Win 7.
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  • Problem with DVD Multi-lecteur

    HL-DT-ST DVDRAM GSA - 4083N

    The above is the exact type of my DVD player that comes with my ThinkPad T60 laptop. But now I have problems with it.

    He can't seem to read a specific type of DVD that I usually use to burn data and backup with rescue & recovery. When I place the DVD, which is a Sony DVD - RW, in the car, he just kept reading (I could hear it turns inside), then the player is stopped. I tried several methods, some of which are:

    (1) read the DVD to another drive (it seems to work)

    It happened in may R61i too, so I just called Lenovo and shipped a new for me...

  • Win 7 slow start - connection with fingerprint reader

    Hello

    I have a T400s (2.4 GHz and 4 GB) with an Intel SSD and WIn 7 RTM with the last drivers beta of Lenovo.

    I have the fingerprint reader enabled for the connection and my startup time of 35 seconds is now shared almost half in the connection of fingerprints and the other half in the rest of the startup procedure.

    Or (the finger) described another way if the machine is turned off and I slide my finger to start the machine, it takes about 17 seconds before the fast logon is indicated.

    Then the machine says 'pending' for 15-20 seconds during which my personal connection icon is flashing by until it ends the connection and almost immediately displays the desktop.

    I am surprised by the very slow connection with my finger already slipped. It would be much faster to turn off fingerprint reader and connect using a password. Someone had this problem and knows how to fix?

    Other problems with the boot, I found (and fixed) is the use of a solid as the Windows background color which, for some reason, costs about 15 seconds at boot time! I also had to reflash the firmware of my SSD to win 10 extra seconds at the beginning of the startup procedure.

    Carpet

    Hello again,

    Sometimes I had to wait several seconds after sliding my finger, to the process of connection of kick. I checked the event viewer on my thinkpad T400 and found the security processes that are at work when loggin. I have excluded them from protection against viruses (Microsoft Security Essentials) and restarted the computer. When the logon screen appeared, I spent my finger and boom, the connection process began immediately.

    Excluded processes are:

    C:\Windows\System32\LogonUI.exe

    C:\Windows\System32\winlogon.exe

    JES

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    Connect to Windows with Windows 10 digital fingerprints and native integration of fingerprint worked well after a new install of Windows 10.

    However, yesterday I received the update of Windows 10 threshold 2 aka 1511 update. After this update, I can't connect with my fingerprint more. Removal of fingerprints and re-learning of the fingerprints with Windows Hello do not help. I tried different fingers and made very prudent recognition. But even when the windows screen lock and trying to connect with fingerprint reader doesn't fail. Windows says it's the footprint of evil and after 3 attempts, I need to enter the PIN to login.

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    Driver: 4.5.317.0 (PS Synaptics sensors), signed by Microsoft Windows Hardware Compatibility

    The problem was resolved when a new driver has been installed by running the tool "System Update" on my Thinkpad Lenovo. The driver is installed by the tool is "Common validity of fingerprint driver 4.5.503" (the Watch Windows Device Manager driver Synaptics FP sensors 4.5.503)

  • HP Envy 13 d008na: problems of fingerprint - HP Envy 13-d008na reader

    Hello

    I recently bought a laptop from HP Envy 13-d008na. It works well; However, I now encountered a problem with the fingerprint sensor. Hello Windows and HP SimplePass worked brilliantly so far - I've used them frequently to log into my laptop, as well as online accounts.

    For the first time, my fingerprint was not recognized and I tried several times before finally shrugging it off and connect with my password. However, it was when the fingerprint reader has first 'broken' and has not worked since.

    When I discovered this, naturally I removed my footprint of the system and tried to sign up again. I succumbed this making, like the HP SimplePass software gets only 45% trying to register my fingerprints! I feel like this may be a hardware problem - of course, there is no physical evidence of damage, but my experience with the problems of this kind, my best guess is that the fingerprint reader is defective and it should reset.

    The player flashes always white on an application for entry, red when the shot is not valid and still going from red to white when I move my finger on it, in a way that was "successful", before it stopped working.

    I tried everything I can think of. Completely removed and resettled biometric drivers and software from the HP support page, registered/player replaced all fingerprints and even tried using older versions of SimplePass to try to solve this problem.

    The warranty is still valid of course (I only had the laptop for a few weeks!), but it would be great if there was a solution which avoids me having to go through the hassle to send it off for repairs!

    Thank you - if you need more info please do not hesitate to ask!

    Kyran Hill

    [email protected]

    Hello @kirrri,

    Welcome to the HP Forums!

    I read your message and understand that the fingerprint reader no longer works on your HP Envy 13 d008na. I appreciate the detail you have included in your message. I see you have done some troubleshooting yourself some of the steps in the document can seem you repetitive, but to achieve the resolution that I would recommend that they are executed in the order.

    First, follow the instructions contained in this document.

    The laptops HP ENVY - Fingerprint function stops working after system reset is performed

    Then, perform a hard reset. If the problem is still not resolved, follow this document: HP Notebook PC - troubleshooting of a fingerprint reader (I know that the document is for windows 8; most of the steps are exactly the same)

    Thank you.

    If this post helped you, feel free to click on the thumbs up!

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