Problems with iMac 24 "2008

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  < personal information under the direction of the host >

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• Starting problem with the gray screen on iMac

  Hello everyone

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  The other week, after a systematic restart, I have a gray screen and little else.  Another reboot and everything was "normal", so I did not concern me unduly.

  Today, after that the Mac had been idle for a time during a call, the screen fell asleep as usual (I do not SLEEP the computer itself), but during his return and touch the SPACEBAR and key "ESC", the screen remains black.

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  After a reboot - the same question as above - of carillon, gray screen with the apple logo, progress bar and then just a gray screen.  I did another secure boot and re-run of disk utility, rebooted into recovery mode and run disk utility.  And again, no problems reported.

  Another reboot and the issue was always there.

  So this time I rebooted into recovery again mode and downloaded a new installation of El Capitan.

  Unfortunately, there is no set - it is always start on a gray screen after the startup chime, the apple logo and progress bar.

  I have also removed all my account account startup items and disconnected all USB devices.

  I'm a bit lost for what to do next to be honest!

  Is there anything else I can do software wise, at home, or is it time for the repair material re shop perhaps?

  Thank you very much for your words of wisdom and support

  Kind regards

  John... :-)

  John here again: :-)

  Just a quick update which may help to determine what the problem is: I restarted in safe mode, after the reinstallation of the operating system was unable to initialize properly - grey screen again.

  However, as I have a home network, I found that I can not connect on the network with my MacBook Pro to the iMac, see all my files user on the iMac and even copy them across to the MacBook Pro with no problems.

  Everything on the iMac is saved via Time Machine on a Western Digital Firewire HD 3to.

  I also have uncompressed manual 'straight' copies of my music, movies, documents folders, etc, for an old time Capsule, currently acting as a bridge to my ethernet network wireless, and provide additional backup for those critical files - my music for example is ripped 350 odd CD, all legally purchased in ALAC on iTunes on the iMac - which represents a couple of months of work... lol... no way I want to lose that!

  So I'm a bit of a loss.  Disk utility reported no problem with the drive... I can boot into safe mode and recovery, but normal mode 'mode '... I always get the chime, the screen with apple logo and progress of the gray bar, then goes to just a gray screen instead of the login page.

  Help!

  My beloved Einstein had a hiccup!

  All comments appreciated and thanks again - hope this extra info helps

  Kind regards

  John... :-)

• Problems with El Capitan on iMac 27 "end 2013

  Hello. I had some problems with my end 2013 27 "iMac. The majority of my problems seems to be turning around not being able to wake from its slumber unless I hard boot the system. I am running the operating system more recent 10.11.3

  Sleep problems have started with my installation of El Capitan. I have reset the PRAM the SMC and have disabled the hibernation and Energy Saver preferences are set to never spin down hard drives or screen saver. Problem persists.

  I also experience unexpected freezes. When these occur usually, audio on my system continues (if listening to iTunes or in a video game, the audio keeps going) but there is no response from the mouse or the movement on the screen at all. key board does not respond and mouse is frozen. The last time I had it's happen I had a panic the kernel to reboot (see below for the report)

  I tried everything I can think of. I've scoured the forums on the internet for help and support. Im not sure if this is hardware or software related. I tried to unplug all of my devices - I have several hard drives USB and Thunderbolt. I have a second monitor connected via the bolt of lightning as well. This could be a video card problem?

  I have used the EtreCheck software and have gotten several things that make me wonder if it's the software however, it seems that somewhere I still have pieces of teamviewer lingering around, even if I had uninstalled the software and I can't find anything in the spotlight for her. Here is an excerpt of my report...

  Launch of Agents:

  [loading] com.adobe.AAM.Updater - 1.0.plist [Support]

  com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist [failure] [Support]

  com.adobe.AdobeCreativeCloud.plist [failure] [Support]

  com.coupons.coupond.plist [loading] [Support]

  [ongoing] com.extensis.FMCore.plist [Support]

  [loading] com.oracle.java.Java - Updater.plist [Support]

  com.TeamViewer.TeamViewer.plist [failure] [support] [details]

  com.TeamViewer.teamviewer_desktop.plist [failure] [Support]

  Top of the process of memory:

  2.28 GB com.apple.WebKit.WebContent (15)

  2.21 GB mds_stores

  1.54 GB kernel_task

  467 MB softwareupdated

  393 MB Spotify Helper (2)

  Some things I noticed - I had questions on shut down the system. My computer completely sometimes turns. I have to force quit the finder or the dock still will remain open and prevent the closing down. If this happens, then I need hard closed by pushing the power button until the device turns off. My system is INCREDIBLY slow sometimes since the upgrade as well at el capitan.

  I had a few problems with the big Adobe applications as well - sometimes illustrator or photoshop does any open or apps say they are open in the dock and in the force to quit smoking, but do not show in the activity monitor. In this case I have to restart my system for most work. force quit does not help them.

  Sorry for the long post, but I have worked on Macs since OS7 and even worked in an apple store genius bar for awhile so I generally know what I can do to fix these but I can't get it probably remain fixed. I thought better to have as much information as possible. My next step is to reload the entire OS, but I have a lot of work here that I'm afraid to lose (even though I have several back ups via time machine and other copies on external drives)

  Any help and advice would be most appreciated!

  Thank you!

  Anonymous UUID: F83C5E07-71C2-E17D-65DC-8C631B76C5D0

  Mon Jan 25 12:21:24 2016

  Panic report *.

  panic (cpu 0 0xffffff800b5254ce appellant): "an element of the liberated area has been modified in the kalloc.128 area: expected 0xffffff803c0bd080 but found at the offset 0 128 in the 0xffffff803c0bdf00 element, 0xffffff803c4bd080, bits 0x400000 changed cookies 0x3f001131d5890016 0x53521f0c6426431"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.30.4/osfm k/kern/zalloc.c:503.

  Backtrace (CPU 0), frame: return address

  0xffffff82c89ab180: 0xffffff800b4df792

  0xffffff82c89ab200: 0xffffff800b5254ce

  0xffffff82c89ab270: 0xffffff800b524f76

  0xffffff82c89ab2b0: 0xffffff800b523c02

  0xffffff82c89ab3e0: 0xffffff800ba804db

  0xffffff82c89ab400: 0xffffff7f8d12b505

  0xffffff82c89ab440: 0xffffff7f8d12b6c7

  0xffffff82c89ab460: 0xffffff7f8d2328df

  0xffffff82c89ab490: 0xffffff7f8d25e96c

  0xffffff82c89ab4d0: 0xffffff7f8d25e4c6

  0xffffff82c89ab500: 0xffffff7f8d25e0f0

  0xffffff82c89ab540: 0xffffff7f8d3e71fc

  0xffffff82c89ab590: 0xffffff7f8d3dbf7a

  0xffffff82c89ab720: 0xffffff7f8d20d227

  0xffffff82c89ab7d0: 0xffffff7f8d14c1ac

  0xffffff82c89ab890: 0xffffff7f8d159c6d

  0xffffff82c89ab900: 0xffffff7f8d09025d

  0xffffff82c89ab970: 0xffffff7f8d0964e6

  0xffffff82c89ab9b0: 0xffffff7f8d13ea07

  0xffffff82c89abab0: 0xffffff7f8d098872

  0xffffff82c89abb50: 0xffffff7f8c8619c4

  0xffffff82c89abb80: 0xffffff800bab7ef8

  0xffffff82c89abbf0: 0xffffff7f8c861a2b

  0xffffff82c89abc40: 0xffffff7f8d098727

  0xffffff82c89abc90: 0xffffff800b7607d4

  0xffffff82c89abce0: 0xffffff800b758523

  0xffffff82c89abdb0: 0xffffff800b75873f

  0xffffff82c89abde0: 0xffffff800b9cf9d6

  0xffffff82c89abe20: 0xffffff800b988cab

  0xffffff82c89abe50: 0xffffff800b9ca37d

  0xffffff82c89abf60: 0xffffff800ba2a731

  0xffffff82c89abfb0: 0xffffff800b5f0a36

  Extensions of core in backtrace:

  (3.2) com.apple.iokit.IONetworkingFamily [35F05D83-F2EC-3047-8422-E65BAF0144B2] @0 xffffff7f8c859000-> 0xffffff7f8c885fff

  com.apple.iokit.IO80211Family (1110.26) [A7F70957-7DBC-39ED-ACA7-3A7BA653D115] @0 x ffffff7f8d041000-> 0xffffff7f8d114fff

  dependency: com.apple.driver.corecapture (1.0.4) [B80FBC9C-24F9-3399-B347-01816E4EDD46] @ fff7f8d017000 0xfff

  dependency: com.apple.kec.corecrypto (1.0) [D6E082B5-93B2-3FF0-AB4B-4AA310173CE8] @0xffffff7f8 c1e9000

  dependency: (3.2) com.apple.iokit.IONetworkingFamily [35F05D83-F2EC-3047-8422-E65BAF0144B2] @0 xffffff7f8c859000

  com.apple.driver.AirPort.Brcm4360 (1020.17.1a1) [1D44A63A - 83 A 8-335C-BBF5-62965766 1B93]@0xffffff7f8d11e000-> 0xffffff7f8d7dcfff

  dependency: com.apple.driver.corecapture (1.0.4) [B80FBC9C-24F9-3399-B347-01816E4EDD46] @ fff7f8d017000 0xfff

  dependency: com.apple.driver.mDNSOffloadUserClient (1.0.1b8) [DC173C97-9F4D - 39 d 5-8814-68B0BAD 27370]@0xffffff7f8cd42000]

  dependency: (1110.26) com.apple.iokit.IO80211Family [A7F70957-7DBC-39ED-ACA7-3A7BA653D115] @0 x ffffff7f8d041000

  dependency: com.apple.iokit.IOPCIFamily (2.9) [F398CE94-0FBD-3E8E-A7AB-55F7F05A81ED] @ 7f8bd1a000 0xffffff

  dependency: (3.2) com.apple.iokit.IONetworkingFamily [35F05D83-F2EC-3047-8422-E65BAF0144B2] @0 xffffff7f8c859000

  The process corresponding to the current thread BSD name: airportd

  Mac OS version:

  15 D 21

  Kernel version:

  15.3.0 Darwin kernel version: Thu Dec 10 18:40:58 PST 2015; root:XNU-3248.30.4~1/RELEASE_X86_64

  Kernel UUID: DECC9F02-27D7-31F0-9599-A9EF2873902C

  Slide kernel: 0x000000000b200000

  Text of core base: 0xffffff800b400000

  Text __HIB base: 0xffffff800b300000

  Name of system model: iMac14, 2 (Mac-27ADBB7B4CEE8E61)

  Availability of the system in nanoseconds: 67730969846

  last load kext to 62344320534: com.apple.iokit.IOBluetoothSerialManager 4.4.3f4 (addr 0xffffff7f8cf42000 size 57344)

  kexts responsible:

  com.seagate.driver.PowSecLeafDriver_10_5 5.2.7

  com.seagate.driver.PowSecDriverCore 5.2.7

  com.apple.iokit.IOBluetoothSerialManager 4.4.3f4

  com.apple.driver.AppleMikeyHIDDriver 124

  com.apple.driver.AppleOSXWatchdog 1

  com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

  com.apple.driver.AppleHDAHardwareConfigDriver 272.51.3

  com.apple.driver.AppleHDA 272.51.3

  com.apple.driver.AppleUpstreamUserClient 3.6.1

  com Apple.Driver.pmtelemetry 1

  com.apple.iokit.IOUserEthernet 1.0.1

  com.apple.driver.AppleIntelHD5000Graphics 10.1.2

  com.apple.driver.AppleMuxControl 3.12.6

  com.apple.GeForce 10.0.8

  com.apple.Dont_Steal_Mac_OS_X 7.0.0

  com.apple.driver.AppleMikeyDriver 272.51.3

  com.apple.driver.AppleBacklight 170.8.8

  com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4

  com.apple.driver.AppleHV 1

  com.apple.driver.AppleSMCLMU 208

  com.apple.driver.AppleLPC 3.1

  com.apple.driver.AppleFIVRDriver 4.1.0

  com.apple.driver.AppleIntelFramebufferAzul 10.1.2

  com.apple.driver.AppleMCCSControl 1.2.13

  com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

  com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

  com.apple.driver.AppleThunderboltIP 3.0.8

  com.apple.nvidia.NVDAStartup 10.0.8

  com.apple.iokit.IOBluetoothUSBDFU 4.4.3f4

  com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1

  com.apple.iokit.SCSITaskUserClient 3.7.7

  com.apple.driver.AppleFireWireStorage 3.7.1

  com.apple.driver.initioFWBridge 3.7.1

  com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit 3.7.1

  com.apple.driver.LSI_FW_500 3.7.1

  com.apple.driver.Oxford_Semi 3.7.1

  com.apple.driver.StorageLynx 3.7.1

  com.apple.driver.AppleFileSystemDriver 3.0.1

  com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

  com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

  com.apple.BootCache 38

  2.8.5 com.apple.iokit.IOAHCIBlockStorage

  com.apple.driver.AppleFWOHCI 5.5.2

  com.apple.driver.AppleSDXC 1.7.0

  com.apple.iokit.AppleBCM5701Ethernet 10.1.12

  com.apple.driver.AirPort.Brcm4360 1020.17.1a1

  com.apple.driver.AppleAHCIPort 3.1.8

  com.apple.driver.AppleRTC 2.0

  com.apple.driver.AppleACPIButtons 4.0

  com.apple.driver.AppleHPET 1.8

  com.apple.driver.AppleSMBIOS 2.1

  com.apple.driver.AppleACPIEC 4.0

  com.apple.driver.AppleAPIC 1.7

  com Apple.NKE.applicationfirewall 163

  com Apple.Security.Quarantine 3

  com.apple.security.TMSafetyNet 8

  com.apple.iokit.IOSerialFamily 11

  com.apple.driver.DspFuncLib 272.51.3

  com.apple.kext.OSvKernDSPLib 525

  com.apple.driver.AppleGraphicsControl 3.12.6

  com.apple.nvidia.driver.NVDAGK100Hal 10.0.8

  com.apple.nvidia.driver.NVDAResman 10.0.8

  com.apple.iokit.IOSurface 108.0.1

  com.apple.driver.CoreCaptureResponder 1

  com.apple.iokit.IOFireWireIP 2.2.6

  com.apple.driver.AppleBacklightExpert 1.1.0

  com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4

  com.apple.iokit.IOBluetoothFamily 4.4.3f4

  com.apple.driver.AppleHDAController 272.51.3

  com.apple.iokit.IOHDAFamily 272.51.3

  com.apple.iokit.IOAudioFamily 204.3

  com.apple.vecLib.kext 1.2.0

  com.apple.driver.AppleSMBusPCI 1.0.14d1

  com.apple.iokit.IONDRVSupport 2.4.1

  com.apple.AppleGraphicsDeviceControl 3.12.6

  com.apple.iokit.IOAcceleratorFamily2 205,1

  com.apple.driver.AppleSMBusController 1.0.14d1

  com.apple.iokit.IOGraphicsFamily 2.4.1

  com.apple.driver.IOPlatformPluginLegacy 1.0.0

  com.apple.driver.X86PlatformPlugin 1.0.0

  com.apple.driver.AppleSMC 3.1.9

  com.apple.driver.IOPlatformPluginFamily 6.0.0d7

  com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

  com.apple.driver.AppleThunderboltEDMSink 4.1.1

  com.apple.iokit.IOAHCISerialATAPI 2.6.2

  com.apple.driver.AppleHIDKeyboard 181

  com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

  com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

  com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3

  com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

  com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2

  com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

  com.apple.iokit.IOUSBMassStorageClass 4.0.2

  com.apple.iokit.IOUSBMassStorageDriver 1.0.0

  com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

  com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7

  com.apple.iokit.IOBDStorageFamily 1.8

  com.apple.iokit.IODVDStorageFamily 1.8

  com.apple.iokit.IOCDStorageFamily 1.8

  com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1

  com.apple.driver.usb.AppleUSBHub 1.0.1

  com.apple.driver.AppleUSBMergeNub 900.4.1

  com.apple.driver.AppleXsanScheme 3

  com.apple.iokit.IOFireWireSBP2 4.2.7

  com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

  com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

  4.5.8 com.apple.iokit.IOFireWireFamily

  com.apple.driver.AppleThunderboltNHI 4.0.4

  com.apple.iokit.IOThunderboltFamily 5.1.0

  com.apple.iokit.IOEthernetAVBController 1.0.3b3

  com.apple.iokit.IO80211Family 1110.26

  com.apple.driver.mDNSOffloadUserClient 1.0.1b8

  com.apple.iokit.IONetworkingFamily 3.2

  com Apple.Driver.corecapture 1.0.4

  com.apple.iokit.IOAHCIFamily 2.8.1

  com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

  com.apple.driver.usb.AppleUSBXHCI 1.0.1

  com.apple.iokit.IOUSBFamily 900.4.1

  com.apple.iokit.IOUSBHostFamily 1.0.1

  com.apple.driver.AppleUSBHostMergeProperties 1.0.1

  com.apple.driver.AppleEFINVRAM 2.0

  com.apple.iokit.IOHIDFamily 2.0.0

  com.apple.driver.AppleEFIRuntime 2.0

  com.apple.iokit.IOSMBusFamily 1.1

  com Apple.Security.sandbox 300.0

  com.apple.kext.AppleMatch 1.0.0d1

  com.apple.driver.AppleKeyStore 2

  com.apple.driver.AppleMobileFileIntegrity 1.0.5

  com.apple.driver.AppleCredentialManager 1.0

  com.apple.driver.DiskImages 417.2

  com.apple.iokit.IOStorageFamily 2.1

  com.apple.iokit.IOReportFamily 31

  com.apple.driver.AppleFDEKeyStore 28.30

  com.apple.driver.AppleACPIPlatform 4.0

  com.apple.iokit.IOPCIFamily 2.9

  com.apple.iokit.IOACPIFamily 1.4

  com.apple.kec.Libm 1

  com Apple.KEC.pthread 1

  com Apple.KEC.corecrypto 1.0

  Unable to gather system configuration information. Model: iMac14 2, 4 processors, Intel Core i7, 3.5 GHz, 24GO, BootROM IM142.0118.B12, MSC 2.15f7

  Graphics card: NVIDIA GeForce GTX 780 M, NVIDIA GeForce GTX 780 M, PCIe, 4096 MB

  Memory module: DIMM0/0 BANK, 4 GB DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020

  Memory module: DIMM0/1 BANK, 4 GB DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020

  Memory module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x435438473353313630424D2E4D3136464544

  Memory module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x435438473353313630424D2E4D3136464544

  Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0 x 111), Broadcom BCM43xx 1.0 (7.21.94.136.1a1)

  Bluetooth: Version 4.4.3f4 16616, 3 services, 27 aircraft, 1 incoming serial ports

  Network service: Wi - Fi, AirPort, en1

  Serial ATA Device: APPLE HDD, 1 TB ST1000DM003

  USB device: USB 3.0 Bus

  USB device: Elements 107C

  USB device: Backup + Office

  USB device: Hub BRCM20702

  USB Device: USB Bluetooth host controller

  USB device: FaceTime HD camera (built-in)

  USB device: Keyboard Hub

  USB Device: Apple keyboard

  USB device: USB 2.0 Hub [MTT]

  USB drive: Microsoft Wireless Optical mouse¬ae 1.00

  USB device: External USB 3.0

  USB device: External USB 3.0

  USB device: My passport 0820

  USB device: My passport 0748

  USB device: FA GoFlex Desk

  Bus crush: iMac, Apple Inc., 23.10

  Please post the rest of the etrecheck report.