Problems with Microsoft in Windows 7 updates

Somewhere in the middle of July 2015, I noticed that I had not updated Microsoft program for several weeks.  I use Windows 7 (which was installed in my computer when I bought it in 2012).    I checked the last update, I had received and it was July 9, 2015.  I checked to make sure that I had selected automatic update function.   I called and spoke to a young woman with Microsoft, and she tried to find the problem.  She worked with my computer for more than two hours and could not find what was wrong.  She wanted to return to a more experienced technician, but I rejected this idea.  I've tried everything I can think and have talked with friends, and no one has had this problem.  My son tried for several hours to fix it and finally said: I might have a virus.  So I went to the Windows Update page, where there is information on the updates where he says: "check updates for your computer: NEVER.  and "last check updates: NEVER.»   I certainly did not insert these Nevers.  I have always used the automatic update choice.  Someone knows a problem like this?

I look after about 150 computers to Windows 7.  11 of them could not perform updates of Windows to cycle this month of September.

Windows Update is a constant problem since Microsoft Windows 10 has triggered.  In my opinion, they use the same resources to feed these adverse to a large measure 5 gigabyte W10 files as they do for your updates.  Their priority is W10, and as a result the service is very poor.  In some cases, updates have sat there churning for more than a day before finally closing.

I'll give you some tips on antivirus software.  I recommend that first of all make sure you have a clean uninfected system with good protection.

If after following these steps, you still have a problem, come back here and I will offer much more advice.  I learned a lot from these 11 fixing computers.

First download and run ADWcleaner https://toolslib.net/downloads/viewdownload/1-adwcleaner/

This is a great, free, scanner not antivirus software.

Do not use any product that claims to make your computer run better.  Almost all of them are either false, themselves, an infection, or put your computer at risk. Delete everything that claims to be there to prevent the infections or pretends to make your computer work better, except for the singular than an antivirus product.

It is a controversial topic, but your choice of AV software may be something you want to take a 2nd look.  I suggest you visit this website to get an idea of what AV software made the best work, depending on what type of user you are: http://www.av-comparatives.org/ is a non-profit that has been around for a long time and I hope that their results.

When you interpret these results, remember the difference between a product that detects 95% and the other 99% of infections, it is actually 5 times more likely to allow an infection.

I pick up after about 150 Windows PCs and I have more than 13 years.  Until last September, the only AV software that I would allow my clients to use was Norton Antivirus.  Note that this is not the same as any other product, Norton 360 or Internet Security.  My clients rarely know infections.

Last September, Symantec (Norton owner) decided to no longer sell such a product.  After much research, I decided on Bitdefender Antivirus 2015 +.  I installed it on most of these PCs to date and has never been a problem, and it has been on a course of 12 months now...  It is a better product than Norton.  It is also cheap. One of the things I love the most about it, is the silence and discretion.  Especially if silenced you its function "portfolio".

My customers know that if they install any product of 'Internet Security', I won't work on their computers until it is deleted.  Very well, I learned the hard way that other components of these products (other than the AV itself) IS causing more problems than any profit that they bring and work mainly by stopping the Windows component that does a very good job of this particular task still.  The problem is that when I started to work on a computer with an IS on it, I could spend hours trying to diagnose the problem, only to find out that by taking the product of the IS, the problems have become much clearer and easier to solve.  I think that the product of the IS actually hides the problem.

As I said, this is a controversial topic and you will find many different very strong opinions.  I know that mine is based on a fairly large sample over a long period, and are consumers of consumer type Windows.

Please note.  You should never have more than one protection software installed.  Always make sure that you completely remove the firmware all protection before installing a new one.  That contains software that may have come preinstalled on your computer when it's new

Totally impossible to delete most of all AV software simply by using the standard uninstallation tool Windows 7.  Most of the majors also publishes a "removal tool" that gets the rest.  If you do not completely remove it, it will cause very hard to understand and diagnose problems.

Tags: Windows

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