problems with my recent purchase of Dell Inspiron 15 3000-3543

Re: Inspiron 15 3000 Series, English Windows 7 Professional 64-bit (including Windows 8.1 Pro 64 bit license and media)

He had for a few days, the main issues:

1. really bad wireless connections (to compare to my #2 concern that it's still bearable)

2. when I'm away from my laptop for maybe 20 minutes or more, it would freeze and no matter what you do, he would not answer. I had to turn it off at length by pressing the power button. My laptop battery is never off on battery screen. (not before so he shouldn't go to sleep, even he fell asleep... it must wake up at some point isn't! = 0 =).

Call dell technical support, they asked me to run a test and discovered material is all ok.

Do you think I should return this? If so, please recommend another model. I need for the daily use of base, I need to buy from the dell website that I have a $250 e-gift card. If any price close to $250 would be great.

Thank you!!!

Hello Michel,

I had problems with my Inspiron 3543 when I bought.

After the diagnosis, Dell found the Wifi card and motherboard failure. Given that the laptop was under warranty, Dell has replaced the two mother board and wifi adapter.

Now, I have no problem with this laptop.

Recommend you make a diagnosis and fix the defective hardware

Tags: Dell Laptop

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