problems with Sierra

Since download macOS Sierra on my MacBook Pro I couldn't access one of my external hard drives, my mac just does not recognize them in Finder although she acknowledged more small sticks of data. Can someone help me?

When I go to disk utility, that the external drive is there but the system indicates that the disk is full. Anyway, that I can't have my data.

I spent over an hour with technical support and they were also perplexed I was much help in the end. Their only suggestion was that the configuration of the software had been changed by the download and I'd need to buy a new external drive and copy my files across using another machine. Well I bought a new external drive today only to find that it is not recognized either in the Finder and is also read as full in disk utility.

Any ideas people? I would really appreciate your help

External drive would not be formatted with the NTFS file system isn't it?

If it's a Seagate external drive, you can download the NTFS driver compatible Sierra of http://www.seagate.com/support/downloads/item/ntfs-driver-for-mac-os-master-dl/

Tags: Mac OS & System Software

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