Problems with the function of senders blocked

Outlook Express started just randomly add addresses to the blocked senders list.  I followed the procedure to remove the addresses but it does not work: If again the same address or to another poster is added in its place.  I also tried to delete all addresses from the list of blocked senders (we only had a he start with) and have checked all the boxes in the "message rules" are unchecked.  And I tried to shut down completely after the deletion process, then restarting.  How to stop the problem?  Do we not have a virus?

You might have some sort of infection or it could be due to corruption of the registry.  See www.oehelp.com/OETips.aspx#3 to ensure that its interfering not antivirus or another program.  Then go to file | Identities and establish a new identity.  This will give you a brand new mailbox messages and new registry hive (see www.oehelp.com/backup.aspx for background).  Then add your accounts and see if its working very well.  If this isn't the case, then its likely another program is screw with OE.  If it works fine, then go to file | Import | Messages to bring them from the old identity.

Also in order to exclude an infection, get something non-invasive such as www.microsoft.com/security_essentials for antivirus and antimalware www.malwarebytes.org

Steve

Tags: Windows

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