Problems with the Microsoft updates do not install it.

I have a new laptop HP DV6 with Windows 7.  I also have protection of Norton 360 on this machine, as well as the Microsoft Office 2010 beta on this computer.  From the beginning to use the new system, I receive regular automatic update of Windows to download updates; which I host regularly.  The next day, I installed Office 2010 - beta, I got two reviews of next update:

1. Update for Microsoft Office 2010 file Validation - beta (KB976133), 32-bit expansion
2 update for Microsoft Works 9 (KB967044)

The problem I'm having is that when I try to install these updates, I get the following error message for downloads once they do not install:

CODE 646 Windows update encountered an unknown error.

None of the available online or troubleshooting fixes seem to work, and automatic update of Windows continues to find and warn me about updates to these 2.  The same problem occurs whenever I try to install downloads.

Tonight, I got 2 other notice of update as well as the 2 that will not be installed; at the present time, all other updates seems to install just fine. For (at least) one of these updates of the problem seems to be a security update, my system runs into a problem installing them because of the software Norton 360?  Any help you can give me to get these updates installed or quit appearing through Windows automatic updates?

Thank you

Marc, please post here for assistance: http://social.technet.microsoft.com/Forums/en-US/office2010/threads ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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