Problems with the tab 'create PDF '.

I have a client who is trying to create a PDF from Word using the tab "create a pdf file.  The PDF is created, but only the colorful behind her text boxes appear.  It run Win7, Word 2010 and Acrobat Pro XI (with the last update). The same thing using the option "print to PDF".  The word 'Save as pdf' works very well.

Word Document (image below)

PDF (image below)Weekly Conservation Report (Oct 27)_Page_1.jpg

Weekly Conservation Report (test)_Page_1.jpg

It seems to be a kind of problem of incorrect overlay. You can solve the problem by selecting the command Edit Text & Images in Acrobat XI and right click on the boxes and selecting the command reorganize.

I saw this problem occurs with older .doc files opened in newer versions of Word. One thing you might try is to save the file word to another format such as RTF (first backup) and then resave a .docx before creating the PDF file.

Tags: Acrobat

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