Probs Office: shortcuts and hot keys

I don't know if this is specific to Windows 7, but do not know where else to post it.

I just noticed that at least 3 shortcuts missing from my office (ago 50). They were placed not one so I don't know why these 3, or when or how. I don't have not find them in the trash.

So I recreated them. We had a shortcut key sequence are entrusted to him. I can't reassign that shortcut key sequence. When I press the keys, the window flashes, loses focus, and no error message appears. Pressing this shortcut key to see if there is something happening causes no apparent.

There is another shortcut with a keyboard shortcut that has not disappeared. This keyboard shortcut works very well.

I would like to re - assign the hotkey for the shortcut recreated. Does anyone have experience or a good thinking about it?

Hello

Thank you for your response.

I appreciate your time.

I suggest you to create another user account (Administrator), and check the account number, as it can be initially because of the corrupted user profile.
Reference:
Correction of a damaged in Windows 7 user profile
https://support.Microsoft.com/en-us/help/14039/Windows-7-fix-corrupted-user-profile

Please keep us informed.

Thank you

Tags: Windows

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