Prodesk format microtour: repetition of characters lock screen

I just started the problem with the repeat on the lock screen button. When I do the WINDOWS and window locks L key as if it were however assume the area password fills as a key on the keyboard is pressed continuously. The solution for me is to unplug the usb then plug it back on the keyboard. at this point, I can log in as planned.

This only happens on the lock screen. Another time there is no sign of recurrence of the characters.

my keyboard is a 'Razer BlackWidow Ultimate' I checked that the drivers are more up-to-date by using the Device Manager and using the utility provided with the keyboard. the software version is 1.18. the worm of keyboard driver is 6.2.9200 16384

The character that is repeated on the lock screen is either a capitol i or a tiny L.

tomfx

Hello;

Let me welcome you on the HP forums!

I read your message on the lock screen, repeating characters and wanted to help.

I have a Corsair game keyboard and it supports macros - which can be a software, but also loading into the firmware of the keyboard, such as they are implemented regardless of the operating system I use both.

Your problem sounds like the combination of the Windows key + the 'L' key calls a macro that generates several times a 'l' key code until you unplug the keyboard.  I don't know how Razer implements macros at the keyboard, so I can't tell you where to look, but it is worth considering.

Good luck
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Tags: HP Desktops

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