Product recovery discs are missing on my new M50

Hey,.

Last Wednesday I went down to my shop local curries (Barrow-in-Furness) and bought myself a Toshibe M50 (the box says its a M50-192)

When I went to the store, there are no examples of the laptop in the store (I was only there because the comet to the top of the road had ceased to run another laptop I wanted) - but I was offered the view model that I decided was not in bad nick and I would take.

The young man in the store didn't offer me a discount, but he told me that the startup/recovery discs were not provided with the product and I would make them when you set up the computer later. I took this in good faith and left the store.

When I got home, I have found no function to make the recovery disc for the machine, and none were in the box (which had already been opened because it is the view model). I looked in my manual of toshiba and it includes a section on how to use the recovery discs - but not how to do everything - with a nice picture of what look like pre-made disks. After reviewing my documentation, I noticed that the quick start guide tells me that my box should take various things - computer, ac power cord, documentation and others, AND "product recovery".

Now, after this not-so-brief backround to my situation (Please read elsewhere), I ask my question: should I have received these drives to the store or do they still have them? Or am I supposed to make, but have missed it because the computer is already configured in the Currys store (and if they still have the disks, or I can get them now)?

If someone could shed some light on this problem a little complex for me I would be very grateful ;-)

~ Jonathan Story
(The laptop itself is great-even if the graphics card is not quite what was advertised in the store)

Hi Jonathan

Certainly, the recovery DVDs comes with portable Satellite M50 series. It will be interesting to know if the laptop box was initially closed or you bought the laptop that was perhaps already unpacked.

Tags: Toshiba

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