-Production Premium CS6 Prelude failed to install - Exit code 6

Hello

This is the official method for reporting problems with installation of new applications?

I just installed the Production Premium CS6 - I received an error message at the end (see below) that prelude cannot install - all the other apps installed ok

Can someone help or direct me to where I should ask this question

I would also to know what mean all warnings. I currently have installed CS5 and CS5.5 trail.

Thank you very much

Chris Anderson

Exit code: 6
Please see the faults and warnings below for troubleshooting. For example, ERROR: DF012, DW063... WARNING: DS013...


-------------------------------------- Summary --------------------------------------

-0 fatal Error (s), 4 (s), 8 WARNING (s)

WARNING: DS013: Payload {D5B1535A-FDFC-4B40-B2E2-21DA83D9CB57} Adobe Audition 4.0.0.0 is already installed and the load of the session {30FD541D-3C9D-41C4-B240-A994EE4E0231} Adobe Audition 5.0.0.0 has no connection to upgrade/conflict with it.

WARNING: DS013: Payload {CCB778B5-25B8-4E57-9F20-72B11B443EF9} AmericanEnglishSpeechAnalysisModels 2.5.0.0 is already installed and the load of the session {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 is not related to upgrade/conflict with it.

WARNING: DS013: Payload {CD693E49-C5EF-4FA6-9037-9B636931C02B} AmericanEnglishSpeechAnalysisModels 1.0.0.0 is already installed and the load of the session {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 is not related to upgrade/conflict with it.

WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the load of the session {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no connection to upgrade/conflict with it.

WARNING: DS013: Payload {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 is already installed and the load of the session {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no connection to upgrade/conflict with it.

WARNING: DS013: Payload {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4} DynamiclinkSupport 5.5.0.0 is already installed and the load of the session {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no connection to upgrade/conflict with it.

WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the load of the session {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no connection to upgrade/conflict with it.

WARNING: DS013: checking reports of upgrade/conflict payloads: failed with code 1

-Payload: {E0D1B182-6827-4AD8-9C1D-CFFD4314DFE4} Adobe CS6 prelude 1.0.0.0.

ERROR: DF012: unable to locate the file in "K:\adobeTemp\{E0D1B182-6827-4AD8-9C1D-CFFD4314DFE4}\_1097_9268d9a8cb704e8d07ade70cfd1a58"(Seq 1044) c7

ERROR: DW063: ARKMoveFileCommand of command failed. SEQ (1044)

ERROR: DW050: the following payload errors were found during the installation:

ERROR: DW050:-Adobe prelude CS6_AdobePrelude1en_USLanguagePack: installation failed

ERROR: DW050:-Adobe CS6 Prelude: due to a lack of Language Pack installation

-------------------------------------------------------------------------------------


The system configuration required

Yes, it is generally advisable to keep your applications and the operating system on the same partition.  You can certainly try to install on another drive, but if you have difficulties, it is recommended to install on the main drive.  This is particularly important with the complication of the structure of the files for the installation of our software.

Tags: Adobe

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