Professional problem with windows update while running XP on a virtual machine...

I am using Windows XP Professional with SP2 on a virtual machine... When I try to update windows... it takes me to Windows 7 purchase page after page of Windows Activation... Is this cz I am running Windows 7 in real time and XP in a VM... ??

Hello

Thank you for visiting the Microsoft answers community site. Your question of Windows 7 is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please post your question in the forum Windows Virtual PC and XP Mode.

http://social.technet.Microsoft.com/forums/en/w7itprovirt/threads

Tags: Windows

Similar Questions

  • Problems with Windows Update after uninstalling SP2 (Vista Home Premium)

    Hello, everyone!

    Two days ago, I tried to install SP2 through my Windows Update. During the installation and then restart, it stopped on step 3 (0%), ignored and open Windows normally. But, I realized that I had totally lost Aero (I didn't even have the option in the window color and appearance), and also Windows Update constantly gave me the message that I always important updates - SP2 has not installed correctly (I rebooted the computer several times to try to resolve this problem, but everything remained the same: stop on step 3) ", running Windows, and once again the message that I've updated important). I searched in various forums, but could not solve the problem, so I decided to uninstall SP2 via Control Panel. But it doesn't let me do that - whenever I clicked on the button uninstall, it says that the installation is not finished yet. So, I tried the system restore, but whenever I clicked it, an error message (that I didn't understand at all) appeared. So, I went into safe mode and tried the system restore and it worked (Control Panel uninstall option does not in Mode safe either), and everything is back to SP1. But now I have problems with Windows Update - I get the error message 0 x 8007002 (and even 0 x 8007005 several times). I tried everything I could find in the forums (the thing with automated updates service does not because I don't have this option in Services), but nothing works. If anyone has any advice whatsoever, I would be really grateful for that, because I don't know what to do.

    For safety, I use NOD32 anti virus, Tall Emu Online Armor and ThreatFire.

    Thank you very much!

    Hi EvanaZgb,
    Thank you for visiting the Microsoft Answers forum.

    I would say to first disable the anti virus and other security software. Then proceed as follows:

    STEP 1
    ------------
    Download and install the latest version of Windows Installer
    To install the latest Windows Installer, visit the Microsoft Web site at the following address:
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

    Step 2 now try to update again and post back with the results
    ------------
    Cleanup, utility to download and install the Microsoft Windows CleanUp utility. To do this, see the Microsoft Web site: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

    Now try to update again and post back with results

    Thank you

    Martin
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • The problem with Windows update - automatic updates service won't start not (error 126)

    original title: the problem with Windows update

    Please help me to get Windows Update operational return.

    XP Media Center Edition, Version 2002, SP3

    Had a problem with "Generic host process for Win32 has encountered a problem and needs to close."  Follow-up of the instructions on this link:
    http://support.Microsoft.com/kb/931852

    Seems to have cleared the error message.  So far so good.

    However, now a Windows Update does not work.  Security Center Windows were told to go to control panel > system and use the Automatic Updates tab.  But, if I go to control panel > system, the Automatic Updates tab does not appear.

    I also went to the control panel > Services.  Tried to start the automatic updates service.  Received this error message: could not start the service automatic updates on Local computer.  Error 126: The specified module could not be found

    I already followed several instructions on this subject:

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-windows_update/cannot-access-Windows-automatic-update-after/aeaec175-01f4-47ed-8F97-55b854af4220

    In the thread above, I was following the post on 30 August.  According to Option A, I completed step 5 for the uninstallation of McAfee Security.  At this time, my network card has stopped working.  On the recommendation of the officer, I posted to the Malwarebytes forum.  The officer determined Malwarebytes that I don't have a malicious software.  I ended up posting on forum McAfee to get my network card works again.  Then I reinstalled McAfee and start to run Windows Update.

    I started with Option A, step 8 to reset Internet Explorer using http://support.microsoft.com/kb/923737.  The difficulty it has worked very well.

    Then Option A, step 9 says reset Windows Update using http://support.microsoft.com/kb/971058.  When I ran the difficulty in default or aggressive mode, I got an error message saying: he cannot start wuauserv.  The message asks me to verify that the user has privileges to take this step.  Well, I checked through user accounts who am the only one user set up on this PC and I have administrator privileges.  Help me please run this difficulty or recommend another way to get Windows Update works again.

    [1]... looks like you are saying that my system is so wet that a clean install is the (only?) way to go.

    [2] if I do a clean install, not only what I need to reinstall Windows and all my applications, I also have to reinstall the drivers... Etc. ?

    [3] I think I have the disks supplied with the PC system. Is it better to use than to use the recovery partitiion?

    [4A]... is there a possibility that some of [my data are] infected?

    [4] preventing me from simply infect the whole PC again?

    A1. Yes, and it was my recommendation in August, too.

    A2. Yes.

    A3. Only not really well using the restore Partition hidden to make the "destructive recovery" will include all drivers, etc., that have been installed at the factory.

    A4a. Yes, a real possibility.

    A4b. You run at least three 3 tests on the backup data before restoring one (1) with your installed & updated up-to-date anti-virus application (for example, Microsoft Security Essentials) and two 2 with good reputation, free online scans (e.g., ESET;) Bit Defender; Kaspersky; HouseCall; (F - Secure).

    If you have saved your data on CD/DVD, the disc scanner. If you have backed up your data to a flash drive, SD card, or another external drive AND KB971029 is installed, analyze the drive.

    If you have any questions or need additional help, please start a new thread in this forum: http://answers.microsoft.com/en-us/windows/forum/windows_xp-system

    Once again, good luck!

  • Im having a problem with windows update.

    Im having a problem with windows update. I am running windows vista.seems as it downloads the updates, but when he tries to install I have three different error codes.  80200053 80070570 - FFFFFFFE.  Help.

    The FFFFFFFE error can mean that you have a rootkit. And its blocking updates

    Download tdsskiller run it, everything it found, select cure and then restart your computer. Then try again

  • Problem with Windows Update after the new installation of Windows 7 Pro the Lenovo ThinkPad X 200

    I'm trying to do a fresh install of Windows 7 Pro on a Lenovo ThinkPad X 200. The product key is easy to find on the sticker of the ThinkPad. However, the version of Windows is hidden (for example, I can't check that my ThinkPad had originally installed Windows 7 Pro). I was able to install by using a Pro Win 7 SP1 CD ROM I bought for another installation. I used the ThinkPad I was trying to make the new facility on the product key. I was able to activate the Windows 7 Pro using the phone call and my cell phone. I checked the activation! However, I have problems with Windows update. The product key may be a different version of Windows 7. If so, why did it install and activate OK? Y at - it a fix for this problem or I have to buy a new version of Windows 7 Pro? Please note that I have not yet installed all drivers Lenovo ThinkPad as I can't seem to install correctly. Thank you!

    Since the issue is updated to Windows, it is not a product number key.

    You can reset the Windows Update components by running the Fixit on this page. But if there is malware present, she will continue to reset the connection to the update servers:

    How to reset the Windows Update components

    http://support.Microsoft.com/kb/971058

    Suggest you download and save the Fixit. Then configure the system before the clean boot by running:

    How to troubleshoot a problem by performing a clean boot in Windows Vista/Windows 7

    http://support.Microsoft.com/kb/929135

    Once the Fixit has been downloaded and the system is started in the pure State, check that the native Windows Firewall is now on if a 3rd party firewall has been used previously. Now run the Fixit and choose the default mode. Restart once it's done and see if the system can be connected to the update servers. If he can't, then rerun the Fixit and choose aggressive mode. Turn it back on when he finished the race and updates.

  • I have problem with windows update

    I have problem with windows update

    and I can't find the Hebrew pack in windows update?

    I have windows 7 ultimate

    You use this procedure: http://support.microsoft.com/kb/972813 ?

    Hebrew should be available, see: http://windows.microsoft.com/en-GB/windows7/products/features/language-packs .

    All the answers and suggestions are provided by an enthusiastic amateur and are therefore no explicit or implicit guarantee. Basically, you use my suggestions at your own risk.

  • Problem with Windows Update after the removal of Virus

    My operating system is Win Vista 32 bit, had some virus closed my windows updates, have a view of the white page. Checked that my services and win update is in automatic mode has started, so I don't know why my updater gives me a red x saying windows updater is turned off.  Any suggestions?

    [Original title: Windows Update]

    https://answers.Microsoft.com/en-us/protect/Forum/protect_other-protect_scanning/problem-with-Windows-Update-after-removing-virus/3a8dd279-2732-4693-88bf-f5cea4afca96>

    It makes more sense. How to reset the Windows Update components?

    Yet, as indicated in The ball , the search results links do not work. I also used several browsers and DuckDuckGo. Maybe it's because the Windows Update Agent was changed some time ago and the article is no longer valid.

    EDIT: If the OP is also struggling to access the link I suggest using repair Windows updates available from tweaking.com. I suggest also using the Registry backup of the same author before hand.

    Repair the Windows updates

    http://www.tweaking.com/content/page/repair_windows_updates.html

    Registry backup
    http://www.tweaking.com/content/page/registry_backup.html

    I hope this helps.

  • problems with windows update, HP Pavilion, M9077c PC, computer locked up, said incorrect password

    The current problems with Windows update.  My son; computer s, Auto update has not ended.   Got a new set of updated the following day.  He locks up computer because now I get incorrect password message.    Discs to reboot I did before are not recognized.   All solutions?

    Hello

    I suggest you to try the steps in the following Microsoft article and check if this may help.

    How to use the system restore to log on Windows 7 or Windows Vista when you lose access to an account: http://support.microsoft.com/kb/940765/en-us

    For more information, see the following Microsoft article:

    http://support.Microsoft.com/kb/189126

    Hope the information is useful.

  • problem with windows update - said failure to configure updates changes in recovery

    Original title: problem with windows update

    computer says failure to configure updates changes in recovery but when you check the update history, he said updates succeeded, but one of them failed its been happening every time I turn on my computer went thrus my updates or not has them and if I update my computer will fix the problem

    Hello

    Thanks for the reply.

    Have you checked by installing the update manually?

    Send more information on the update failed, code number and update KB message.

    • Press the Windows and X keys simultaneously.
    • Click on Control Panel, then click on Windows Update.
    • Click view update history.
    • Double-click the update.
  • Problems with windows update, run sfc/scannow and boot into safe mode. (Vista Home Premium)

    Hi all

    Please bear with me here that I try to explain all the questions I have with my computer right now. I'll try to explain everything that self-organization as possible, but if you need more information or file papers to provide a solution more precise, do it me know.

    To start, I use a HP Pavilion dv6000 series (dv6748us to be exact) with Windows Vista Home Premium (32 bit) installed. (Service pack 2). About 6 months ago I got this laptop from what I believe was the conflicker virus (kept forwarding pages, arrested updates and antivirus programs, etc.) and I managed to get Windows Update works again. My help and Support did not work well, it only worked in Mode without failure, so I did some research and tried a bunch of suggested corrections (update the registry, etc.) and got it work yet once again. I don't know if one of the tools that I used all by setting the Help & Support could have caused problems that I now (as I literally tried everything under the Sun until I got to work), but my Windows Update does not work properly again.

    A few weeks ago, I installed some updates and restarted the computer, but updates did not finish install on reboot. He said the usual "Configuring Updates, do not turn off your computer", but never showed percentage complete or whatever it is. It restarted, and when I open Windows Update, he said the last time I checked the updates has never been (obviously not true), and when I tried to check the updates, it jumped right to the message telling me I have to restart my computer to complete the installation of updates. She continues to do everytime I open Windows Update. From time to time, I try to restart it, just to see if it will work, and he never does.

    I spent hours trying all the solutions I could find in Google. I tried to run system update readiness tool, which seemed to run correctly (but does not solve the problem). I then tried the difficulty it for Windows Update, and it does not solve the problem. (It might be important for me to mention that I also have problems with the difficulty It Center itself, too. Individual tools like that for Windows Update is running, but the difficulty It Center program keeps giving me the error message that "a problem is preventing the troubleshooting tool to start.") I also tried to rename the pending.xml file, and then later I deleted it, after reading in another forum that you rename the file could cause system instabillity or something like that.

    Unfortunately, I can't use system restore to solve all my problems, because all my previous restore points have disappeared (I don't know if the virus wiped out them, or if the computer removed on its own) but restore points only I checked are those that have been created recently, during the time I had these problems.

    I tried running sfc/scannow nothing helped, as he continues to tell me that there is a pending repair, but repair pending never ends. I tried to use the command of /revertpendingactions of dism.exe/image:C\/cleanup-image in the command prompt of recovery center to stop it pending repairs, and that has not worked because it claims that dism.exe that does not exist / is not a valid command. No matter what I try, I can't have this pending repair or my updates to complete pending.

    I tried to boot mode safe several times as well and he hung up on crcdisk.sys when starting every time.

    Being that I can't use sfc/scannow, System Restore, or get into Safe Mode, I'm really lost as to what I should do next. I'm honestly not sure if the problems are related, but I just thought it would make sense to list them all in one place.

    Please note that I don't want to re - install Windows Vista, or don't I think I need, because the computer works very well for most. (I use it for typing this right now). I had much rather bring all the features on mine, which I believe can be achieved with the help of the right person.

    If someone could provide me with suggestions/solutions, it would be greatly appreciated! Certainly, it would relieve a lot of stress for me!

    DISM is a thing of Windows 7. First test the hardware.

    Standard hardware troubleshooting
     
     
    First to test we can the material. Material defects can appear as many software defects, that's why we need to test the material first...
     

    Follow these steps in order. Defects of memory can cause disk corruption, disk failures can cause corruption of the disk. Damaged disc causes corrupted files (which SFC may be able to fix). If you get a stop error and after return. Do not run chkdsk with faulty memory.

     
    Diagnosis of memory
    If you have not run a diagnosis of memory, please do. Click on Start - Control Panel - choose Classic view in the left pane - choose Administrative Tools - then memory diagnostic tool.
     

    S.M.A.R.T
    Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
     
    Disk in Windows drives monitor for impending failure. The function is called S.M.A.R.T. It detects an imminent failure, 30% of the time. In a type elevated command prompt (it's a single line)
     
    WMIC PATH MSStorageDriver_FailurePredictStatus /namespace:\\root\wmi get active, predictfailure, reason List
     
    If it is on will be true, otherwise on enable in the BIOS of the computer.
     
    Predict the failure must be False if everything is ok.
     
    In Vista and later if SMART failure predicted Windows prompts the user to run the backup.
     
    Run chkdsk
    In computer all your drives right click and choose Properties, then the Tools tab, and then click check now. Check the TWO boxes and then start. Reset. This will take from one day to the next.

     
    SFC
    Check the alteration of the file by clicking on Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
     
    sfc/scannow
     
    Heat
    Heat can lead to problems of this kind, and sudden restarts without crashing. Make sure that your fans are not clogged with dust.
     
    For memory diagnostic results
    Click on Start - Control Panel (and select Classic view in the left pane), select Administrative Tools and then Event Viewer , and then look in the event (Local) - Applications and Services - Microsoft - Windows - MemoryDiagnostic-results Viewer entered.
     
    Look for EventID is 1201 or 1101 and Source is MemoryDiagnostic-results

     
    Double-click the entry for more details on this entry.

    For results of Chkdsk

    Click on Start - Control Panel (and select Classic view in the left pane) choose Administrative Tools and then Event Viewer , and then look at the Application and the System will connect (under Windows logs) for entries.
     
    Look for EventID is 7 and Source disk
    Look for EventID is 11 and the Source disk
    Look for EventID is 50 , and the Source is disk
    Look for EventID is 51 and Source disk

    Look for EventID is 52 and Source disk
    Look for EventID 55 and Source is NTFS
    Look for EventID is 130 and Source is NTFS
    Look for EventID is 134 and Source is NTFS
    Look for EventID is 137 and Source is NTFS
    Look for EventID 1001 and Source is Autochk
    Look for EventID 1001 and Source is Winlogon
    Look for EventID 1001 and Source is WinInit
    Look for EventID 1001 and Source is Chkdsk
    Look for EventID is 26212 and Source is Chkdsk
    Look for EventID 26213 and Source is Chkdsk
    Look for EventID 26214 and Source is Chkdsk
    Double-click the entry for more details on this entry.
     
    PS 7 and 55 are auto repair codes where windows repair disk errors silently on the fly. 52 is the SMART warning.

     
    For the results of the SFC
    Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
     
    findstr/c: "[SR] cannot" %windir%\logs\cbs\cbs.log|more "
     
    It will be able to see which files are corrupted.
     
    To see if there
     
    findstr/c: "[SR] repair" %windir%\logs\cbs\cbs.log|more

     
    There are often false positives for small text files that Windows uses like settings.ini and desktop.ini. Ignore these.
  • Problem with Windows Update!

    Hello!

    I have been using a computer HP (h8-1320eo) for about 11 months now, and I have a problem now.

    When Windows Update wants to install some updates, I let do and she successfully the download, but when he wants to set up updates, it freezes at 12%. First time I have let it run about 45-60 min, then forced to close. This happens every time, I shut down my computer.

    Initially, I contacted the Support of Mircosoft, nothing helps, I did some research and I found this discussion on a website (http://www.bleepingcomputer.com/forums/t/517267/sfc-will-not-complete-and-windows-update-gives-a-800...) And that sounds just like what's happening to me! And as I read down, I wasn't the only one, there are others, but they all HP computers.

    And that is why I contacted HP now, and sometimes the computer had some problems to open some files / or orders, for example "stop Installation" when I tried to stop Windows Update...

    Christian,

    I think that using a Restore Point to try and 'go back' is not enough to clear this error.

    It seems that there may be a recent problem with an update of Windows: KB2887069

    Reference Microsoft Forum: kb2887069 crashes at 12%

    You can try the following:

    • The system startup and logon
    • The Windows Updates Notify value (instead of automatic update)
    • Restart and sign (just because cela 'glue change', defines the kernel and make the computer happy)
    • Open windows updates
    • Look for the updates - which creates a list of the updates
    • Highest point and click right update KB2887069
    • Select this option to HIDE the update
    • Try to install the updates

    The same patch / update watch upwards in the list of Windows 8 update - it does not seem to cause problems.

    -----------------------------------------------------------------------------------------------------------------------------

    Reloading the image: use your most recent picture disc and recharge the system at this point.  Depending on when you created the Image, it's more or less painful. It will certainly take your system at this point in time, when everything worked.

    If you have never created a System Image, you can learn about it here:

    HP PC - creating and using a System Image to restore your computer (Windows 7) - c02053303

    -------------------------------------------------------------------------------------------------------------------------------

    If none of these suggestions work, then the underlying cause of your problem may be another that which has been previously documented.

    One thing you can try:

    Use the approach suggested above and hide the updates from one or more at a time, try to run the updates between selections.

    It is a painful process; It can help discover the question if KB2887069 does not cause any problems.

    ------------------------------------------------------------------------------------------------------------------------------

    Good luck!

  • Problems with Windows Update! ("some settings are managed by your system administrator"?)

    I seem to have problems with my windows update. Last week when I checked to see if updates were needed that I was unable to view them because he said that "some settings are managed by your system administrator" who won't let me change the settings and the display of updates. It's my own personal computer so I am the administrator. However, this week update windows begins to function normally because there was an update available and I managed to download it, but a few days later, the windows on the screen update returned to say that "some settings are managed by your system administrator. I did a scan for spyware/adware/virus recently and I had only a low risk of adware that was detected and deleted without modification with windows update. This problem started right after that I got a warranty of software installed by Dell, I don't know if what they did could cause the problem. The system I use is Windows Vista Home Premium Service Pack 2. Any help would be greatly appreciated!

    You can see the effects of a hijackware infection. That being said...

    McAfee applications (and Norton) are known for not not upgrade (or uninstalling) itself.

    1. run this triple McAfee fix: http://service.mcafee.com/FAQDocument.aspx?id=TS100507

    2. After completing step 3 of triple correction, manually & repeatedly update your McAfee application until you get a prompt 'no more updates'.

    3. open Internet Explorer (only) to http://support.microsoft.com/kb/971058 & run it in DEFAULT and modes difficulty then AGGRESSIVE. [1]

    4. restart & test by...

    How will I know if my computer is up to date? :
    http://Windows.Microsoft.com/en-us/Windows-Vista/how-can-I-tell-if-my-computer-is-up-to-date

    ~~~~~~~~~~~~~~~~~~~~~~~~
    [1] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not the list of installed updates.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Problem with Windows Update - Vista Business 32 bit

    I have continuous problems with the update (classified as Important) Microsoft.NET Framework 3.5 Service Pack 1 and .NET framework.

    This update is always offered to me, but it will simply install noty but I could try

    1. Is there an any secret to work this update?
    2. Is there anything I can do Vista ignore this update and npot spend time trying to download and install it - and also for having me to disassemble the time of everyu tick selection I'll update.

    Thank you in advance.

    F F

    Hi Fred Furry.

    Thank you for using the Microsoft Vista answers Forum.

    You can try the following steps and check if we are able to install the update.

    1. click on start, run, type cmd and then click OK.

    2. at the command prompt, type the following commands one by one and press ENTER.

    net stop wuauserv
    regsvr32 c:\windows\system32\wuapi.dll/s
    regsvr32 c:\windows\system32\wuaueng.dll/s
    regsvr32 c:\windows\system32\wucltux.dll/s
    regsvr32 c:\windows\system32\wudriver.dll/s
    regsvr32 wups2.dll/s
    regsvr32 c:\windows\system32\wups.dll/s
    regsvr32 c:\windows\system32\wuwebv.dll/s
    net start wuauserv
    output

    Make sure you disable any security software before installing the update.

    If this does not help, follow the article to manually remove and reinstall .NET Framework on your computer

    Use the Windows Installer Cleanup utility to clean up the State of MSI database for all versions of the .NET Framework.

    And then reinstall all the versions of the .net framework by downloading manually Microsoft Web sites in the link below:

    http://support.Microsoft.com/kb/923100

    NOTE: You can download the cleanup utility mentioned in method 2 of the article mentioned above from
    http://CID-6e60f9c3f18900f8.SkyDrive.live.com/self.aspx/dotnet%20Framework/Dotnetfx%7C_cleanup%7C_tool.zip

    Let us know how it works.

    Kind regards

    Yama - Microsoft technical support.
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Facing problems with Windows Update and other performance issues.

    Hi, I have a Windows 7 (64 bit) for HP Pavilion dv6 laptop. Since January 5, 2014, my computer had problems. Windows Update stopped working. Whenever I try to run it, it says that the service is not running. When I try to set the agenda by running Microsoft Fix it, an error occurs. It says "Troubleshooting cannot continue because an error has occurred" and when I try to repair Microsoft Fix it with "DIAG_MATS_NETWORK_global", it does not detect any problems. The first time I met the problem was when I tried to play Minecraft; It wouldn't connect and when I tried to relog I get a "SocketException: unrecognized Windows Socket Error: 86 create." Microsoft Security Essentials has update problems as well and my Hamachi can not connect. Skype and all my other programs and video games, such as League of Legends and Maplestory all will work perfectly well. I've looked everywhere in the Microsoft Web site and cannot find a solution. Please help me solve this problem!

    Thanks, but I fixed it! I used the Microsoft Safety Scanner, and it fixed the problem. :)

  • Problem with windows updates

    Hi, I have a problem downloading and installing windows updates. Said Windows Update downloads updates but percentage complete rest to zero and continues from the market. Is not not able to download and install the updates stop me download windows 8.1 store. The resolution of issues of update said it fixed the problem whenever I run it, but the problem is not fixed. I hope someone can help, thanks, Pat.

    Hello Pat,.

    Thanks for posting your concern on the forum.

    According to the description of the problem, you cannot download and install Windows updates and this issue may occur if one or more of the following conditions are met: 

    1. The Windows Update database is damaged.
    2. Antivirus software is configured to scan the folder % Windir%\SoftwareDistribution.
    3. Service (BITS) Background Intelligent Transfer Service does not receive a content link header.
    4. A required system file is incorrectly registered.

    Try it out below mentioned methods and see if it works for you.

    Method 1

    I suggest you to check if you are able to access Windows Update services and also make sure that the following services are started. If it is not started, follow the listed below as follows:

    a. press the Windows key + R, type "services.msc" (without the quotes) in the Run dialog box to start, and press enter.

    b. Locate the Windows Update service.

    c. right-click on the Windows Update service and select Properties.

    d. in Startup type, select enable.

    e. click Start under Service status.

    f. click OK.

    g. Repeat steps c to f for the following services :

    CSP & Background Intelligent Transfer Service.

    Method 2

    If the problem persists, try to follow the steps mentioned in the article mentioned below, that you have already run the troubleshooting of update.

    Problems with installing updates

    Method 3

    If the problem persists, I suggest you reset the Windows Update components , and for this, try to run the fixit described in the following article. If you already tried the fixit even before that I ask of you rerun the fixit.

     

    How to reset the Windows Update components?

    http://support.Microsoft.com/kb/971058/en-us#LetMeFixItMyselfAlways

    Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

    Kind regards

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