program does not appear even when magnified.

Whenever I try to run a program (the day before online) the program starts, but behaves as if it is reduced. Whenever I try to restore the program, it seems that the program maximizes, but there is no video display, I'm looking at my office. Someone at - it happen before?

Hi Robert Stricker,.

Welcome to Microsoft Answers Forum.

one) from which browser you try to play the game online?

(b) have you tried with another browser?

(c) if it is to Internet Explorer (IE), what version of IE?

(d) can you play other games online other than the one you mentioned above?

If the problem is with IE here are some basic troubleshooting steps.

Download the latest codec for her pack. Still no luck? You then have THE problem.

To isolate the problem, try to optimize Internet Explorer.

Follow the steps in the below knowledge base to clear the cached data, reset the security settings and reset Internet Explorer.

To reset IE, click Fix It to reset works automatically.

Warning: Please note that the performer RIES (reset the Internet Explorer settings) resets all settings defined by the user, including those established by the installed extensions, toolbars and other add-ons for IE by default. This includes all the security, privacy and settings area. Also this will erase browsing history, delete all temporary Internet, cookies, form data files and especially all the passwords.

However, RIES does not erase the Favorites or RSS Subscriber.

How to optimize Internet Explorer

http://support.Microsoft.com/kb/936213

This should help you in the game.

Kind regards

Shinmila H - Microsoft Support

Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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