Demo program continues to repeat

I have a HP Photosmart 5510 all-in-One B111 Series printer.  Recently, the on-screen demonstration program has started playing.  Once it passes through the different screens of the program it stops for a short time while he starts to load up on its own without that person touch.  If I select the home screen it is * seconds, then it goes back to the demo screen and starts charging once more.  Is the a way to stop this fuction to happen?

Hi 200mike, have you tried to update the firmware of the printer?  Here is the link to access the download of the updated firmware. Please click on the following link http://goo.gl/uPJg2q

The problem that you are having may not be enumerated, but it solves different problems which are not on the list.

If you have any other questions, do not hesitate to write again

Thank you

Waterboy71

Tags: HP Printers

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