Project Manager hangs during fired fresh files and copy them to the new location

Hello

Any project I have which includes a .mts file captured with a Panasonic GH1 camera causes the project manager in Premiere Pro (CC 2015 edition) to hang (several minutes and ends by hangs) when I do a "collect files and copy them to a new location. It creates a "xxxx. MTSBDMV' with a 'STREAM' record fo RL first file, but that is it. I can even reproduce with a new project with a single sequence, single clip.

I'm under Premiere Pro CC 2015 edition on a Windows 10 machine. (I tried before 2014 CC edition WIndows 7 as well, same result, but I have not created a test case).

An example of project (1,3 Mo) can be found at: Test_GH1_footage_collect_files_crash.zip - Google Drive

Any suggestion for a solution or workaround are much appreciated.

Thanks in advance,

Arjan Mels

Hi Albion,

Thanks for your message and anxiety. I downloaded your sample project and media and was able to replicate your issue.

Any project I have which includes a .mts file captured with a Panasonic GH1 camera causes the project manager in Premiere Pro (CC 2015 edition) to hang (several minutes and ends by hangs) when I do a "collect files and copy them to a new location. It creates a "xxxx. MTSBDMV' with a 'STREAM' record fo RL first file, but that is it. I can even reproduce with a new project with a single sequence, single clip.

I don't know why these images give you so much trouble, but there are a few things to check.

  1. Where is the folder for multimedia file structure? All I see is the raw. Clip of MTS.
  2. In general, you copy all the SD card to your computer HD, then ingest via the media browser
    1. This allows all the metadata to clips to be implemented with the clip.
    2. The clip needs this metadata so that it works normally.
    3. Many publishers of band on the metadata by choosing File > import and do not ingest correctly via the media browser

I suspect that this could be at the heart of your problems. You could try a try and ingest the images correctly, so try and move the project with the project manager. If it still does not work, please file a bug herereport.

Once I transcoded your footage to ProRes LT using Adobe prelude, I could ingest images, create a sequence, then moved the sequence and associated media without problem.

Thank you

Kevin

Tags: Premiere

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