Propagate user information new/updated on day of many switches/routers

Similar Questions

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  the Dungeon of updates, showing that the available updates, I install them and they are back showing again as new available updates and more

  See the article after some troubleshooting for your question:

  Windows Update or Microsoft Update repeatedly offers the same update

  http://support.Microsoft.com/kb/910339/en-us >

  Please let us know if it did or did not help to solve your problem.

  UTC/GMT is 14:02 Sunday, July 22, 2012

• Windows Vista will not install new updates after installing SP2

  Hi, I have a problem with the update of my windows. It started after a fact a factory reset. Here's the history:

  I have a some what old laptop (8 years). It came with a Vista installed with service pack 1 installed at the factory. Over the years, I did a few factory resets (every 2-3 years). I never had problems up to now. What is happening now is that I can not exceed SP2. I tried two different ways, none of them worked. After the reset, I first uninstall a bunch of stupid programs that came with the laptop, and then defragment and then have two ways to proceed. I tried to use windows update, installed more than 100 updates, updates install held until finally I offered service Pack2, installed successfully but then no more updates were offered. Then I tried a different approach - a new reset, uninstall, Defrag, and then downloaded and installed SP2 directly from the Download Center. And again the same thing happens. From the SP2 installation I check updates, download the new update agent and nothing happens after that. He keeps looking for new updates all day (about 50% of the processor by using all the time).

  I read some articles and discussions but could not find anyone with the same problem (most of the users reported some error codes which is something I can't do). I tried the fix tool - it does nothing! Whenever I run it, it is mistakes - sometimes 2, sometimes up to 5. Sometimes, it makes account all fixed, other times that it reports missing or corrupt files do not set. Whatever the results if I restart and when I try to check for updates again it is still the same story.

  Also I tried to install it manually IE9 as soon as SP2 is installed (I understand that this is not supported under SP1) but the installation fails. I expected to be available in updates, but as I don't get updates I tried to install it myself. Not sure if it's related (although I guess it is), but the Defender is not able to verify new definitions either.

  Any suggestions? Maybe the registry is damaged or some of the files using the update agent is are corrupt? There are currently no antivirus program installed that could block whatever it is. I haven't touched Windows Firewall somehow everything must therefore be attributed to the default values.

  You understand is that? I came across exactly the same problem... restoration of an old book to give to a family member, and every time I came to the point of installing SP2 and a more recent windows update agent just after, I couldn't install more updates. It would block 'check updates' forever. Tried twice, same problem. However, I tried some things differently the third time and exceeded the question.

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• new update from Acer remote files

  I used to work every day with my 3 currencies (acer aspire desktop, my computer laptop levono and my IPhone) using remote files from acer. It was so simple and useful, then since the new updates 3 days ago, l cant access my files via acer distant. He my devices but it does not recognize me to access my desktop to my laptop or my laptop on my desk. I missed something? Do I need another download to use wisely as before? Please someone help me. THX

  Hi denibo,

  I have also 2 PCs which you connected an external hard drive, after I installed the abFiles extension, both my phone and PC can access my external hard drive. Don't you think an abFiles icon in Windows Explorer? If this isn't the case, I suggest you change to another network or that you restart your PC in order to give it a try.

• Why, when my laptop installed new updates I lost all my files and information?

  My laptop was working fine yesterday, or at least the last time I got on this morning when I turn it on it started to install the new updates and when the computer came, I had lost all my information.

  Hello

  1. the files or information are you referring to?

  2. where they have been stored?

  3. what day do you have installed?

  Step 1: Try to search these files using the windows search and check if you can find them.

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• Error update system «an error has occurred all by collecting user information»

  Honestly, I think I'll never to stop running into problems with the Lenovos software...

  Anyway, I reinstalled many times try all means to make things and nothing works. I'll post my log for others to look at and hopefully help out me.

  [Lenovo System Update build: 2015-01-15 5.06.0027]    3/4/2015 5:58:34 PM
  
  Info    2015-03-04 , 05:58:34
      at Tvsu.Environment.EnvironmentManager..ctor()
      Message: Starting Environment Manager...
  
  Info    2015-03-04 , 05:58:36
      at Tvsu.Nls.NlsResources..ctor()
      Message: Starting the instance of NLS@Runtime
  
  Info    2015-03-04 , 05:58:36
      at Tvsu.Nls.NlsResources..ctor()
      Message:
  The active language is: EN
  The default language is: EN
  The OS language is: EN
  The language loaded type is: OS
  
  Severe  2015-03-04 , 05:58:36
      at Tvsu.Sdk.SuSdk.StartApplication()
      Message: Application runs with the framework: 4.0.30319.34209
  
  Info    2015-03-04 , 05:58:36
      at Tvsu.Engine.DataBase.InitializeDataBase()
      Message: Initializing the DataBase from file: updates.ser
  
  Info    2015-03-04 , 05:58:36
      at Tvsu.Sdk.SuSdk.StartApplication()
      Message: Starting the Application
  
  Info    2015-03-04 , 05:58:36
      at Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
      Message: Starting GUI...
  
  Info    2015-03-04 , 05:58:36
      at Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
      Message: MainFrame created successfully
  
  Info    2015-03-04 , 05:58:36
      at Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
      Message: GUI -- Welcome screen
  
  Info    2015-03-04 , 05:58:36
      at Tvsukernel.Logic.GUIController.BackToMain()
      Message: Setting Welcome screen...
  
  Info    2015-03-04 , 05:58:36
      at Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
      Message: Loading Welcome screen on Action pane.
  
  Info    2015-03-04 , 05:58:39
      at Tvsukernel.Logic.GUIController.SearchUpdates(Object sender, EventArgs args)
      Message: Starting the Search process...
  
  Info    2015-03-04 , 05:58:39
      at Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
      Message: Loading Search screen on Action pane.
  
  Info    2015-03-04 , 05:58:39
      at Tvsukernel.Logic.ProgressThread.InitSearch()
      Message: GUI -- Reporting progress for the Search
  
  Info    2015-03-04 , 05:58:39
      at Tvsu.Sdk.SuSdk.GetSystemProperties()
      Message: Get the System Properties
  
  Info    2015-03-04 , 05:58:39
      at Tvsu.Engine.Task.Task.StartExecution()
      Message: PreTask
  
  Info    2015-03-04 , 05:58:39
      at Tvsu.Engine.Task.Task.StartExecution()
      Message: Start
  
  Info    2015-03-04 , 05:58:39
      at Tvsu.Engine.Task.Task.Start()
      Message: Starting the task
  
  Info    2015-03-04 , 05:58:39
      at Tvsu.Engine.Task.Task.Start()
      Message: The current process is:HelloProcess
  
  Info    2015-03-04 , 05:58:39
      at Tvsu.Engine.Task.Task.Start()
      Message: Executing the PreProcess HelloProcess
  
  Info    2015-03-04 , 05:58:39
      at Tvsu.Engine.Task.Task.Start()
      Message: Executing the StartProcess HelloProcess
  
  Info    2015-03-04 , 05:58:39
      at Tvsu.Engine.Process.HelloProcess.DownloadHelpFile()
      Message: The chm help file is already present in the system
  
  Info    2015-03-04 , 05:58:39
      at Tvsu.Engine.Process.HelloProcess.Start()
      Message: The test.properties file was not found, the normal Hello process will continue.
  
  Info    2015-03-04 , 05:58:39
      at Tvsu.Engine.Process.HelloProcess.Start()
      Message: HelloProcess Started
  
  Info    2015-03-04 , 05:58:39
      at Tvsu.Engine.Process.HelloProcess.Start()
      Message: Client level: HelloLevel_9_14_00
  
  Info    2015-03-04 , 05:58:39
      at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
      Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_14_00.xml
  
  Info    2015-03-04 , 05:58:39
      at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
      Message: The UDF will be downloaded to-> C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_14_00.xml
  
  Info    2015-03-04 , 05:58:39
      at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
      Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com
  
  Info    2015-03-04 , 05:58:39
      at Tvsukernel.CustomControls.Step.<>c__DisplayClass7.b__6()
      Message: Setting PROCESSING status.
  
  Info    2015-03-04 , 05:58:39
      at Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
      Message: Direct connection found
  
  Info    2015-03-04 , 05:58:39
      at Tvsu.FileDownloader.HttpsDownload.GetProxy(ConnectionSettingsBean connBean)
      Message: Connection type set to DIRECT in ConnectionSettingsBean
  
  Severe  2015-03-04 , 05:58:39
      at Tvsu.FileDownloader.HttpsDownload.Init(FileDownloadInfo fileInfo)
      Message: Debug Log: Init method:GET
  
  Info    2015-03-04 , 05:58:39
      at Tvsu.Engine.Process.HelloProcess.Start()
      Message: UDF download status is -> Downloaded
  
  Info    2015-03-04 , 05:58:39
      at Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
      Message: Parsing the UDF file
  
  Severe  2015-03-04 , 05:58:39
      at Tvsu.Engine.Process.HelloProcess.Start()
      Message: Error reading C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_14_00.xml, this XML file is not well-formed
      Exception:
          Message: Root element is missing.
          Type: System.Xml.XmlException
             at System.Xml.XmlTextReaderImpl.Throw(Exception e)
     at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
     at System.Xml.XmlTextReaderImpl.Read()
     at System.Xml.XPath.XPathDocument.LoadFromReader(XmlReader reader, XmlSpace space)
     at System.Xml.XPath.XPathDocument..ctor(TextReader textReader)
     at Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
     at Tvsu.Engine.Process.HelloProcess.Start()
  
  Info    2015-03-04 , 05:58:39
      at Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
      Message: Running egather minimal.....
  
  Info    2015-03-04 , 05:58:39
      at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
      Message:  /execute ia.exe /arguments -filename$C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin$ -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory $C:\Program Files (x86)\Lenovo\System Update\egather\$ /type COMMAND /securitycode a7db21fdc747d5e6f213b2b4c6632dc5dbfe5162 /timeout 300000
  
  Info    2015-03-04 , 05:58:39
      at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
      Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
  
  Info    2015-03-04 , 05:58:39
      at Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
      Message: RC eGatherer: 0
  
  Severe  2015-03-04 , 05:58:39
      at Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
      Message: Unable to execute egather
  
  Severe  2015-03-04 , 05:58:39
      at Tvsu.Engine.Process.HelloProcess.Start()
      Message: Error getting the Egather parser
      Exception:
          Message: Could not find file 'C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin.XML'.
          Type: System.IO.FileNotFoundException
             at Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
     at Tvsu.Egather.EgatherManager.get_EgatherMinimal()
     at Tvsu.Engine.Process.HelloProcess.Start()
  
  Severe  2015-03-04 , 05:58:39
      at Tvsu.Engine.Task.Task.StartExecution()
      Message: An error occurred while the task: HelloTask executed the process: HelloProcessthe message from exception isError getting the Egather parser
      Exception:
          Message: Error getting the Egather parser
          Type: Tvsu.Engine.Process.EgatherException
             at Tvsu.Engine.Task.Task.Start()
     at Tvsu.Engine.Task.Task.StartExecution()
  
  Info    2015-03-04 , 05:58:39
      at Tvsukernel.CustomControls.Step.<>c__DisplayClass7.b__6()
      Message: Setting FAILED status.
  
  Info    2015-03-04 , 05:58:39
      at Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
      Message: Error while gathering user information.
      Exception:
          Message: Error getting the Egather parser
          Type: Tvsu.Engine.Process.EgatherException
             at Tvsu.Engine.Task.Task.StartExecution()
     at Tvsu.Sdk.SuSdk.GetSystemProperties()
     at Tvsukernel.Logic.ProgressThread.InitSearch()
  
  Info    2015-03-04 , 05:58:39
      at Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
      Message: Showing ERROR Message: < An error occurred while gathering user information. >
  
  Info    2015-03-04 , 05:58:41
      at Tvsukernel.Logic.GUIController.BackToMain()
      Message: Setting Welcome screen...
  
  Info    2015-03-04 , 05:58:41
      at Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
      Message: Loading Welcome screen on Action pane.
  
  Info    2015-03-04 , 05:58:41
      at Tvsukernel.Logic.GUIController.AskBeforeClosing()
      Message: Close System Update?
  
  Info    2015-03-04 , 05:58:41
      at Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
      Message: Showing QUESTION Message: < Are you sure you want to close System Update? >
  
  Info    2015-03-04 , 05:58:42
      at Tvsukernel.Logic.GUIController.AskBeforeClosing()
      Message: Application will close now? True
  
  Info    2015-03-04 , 05:58:42
      at Tvsukernel.FlowScreens.MainFrame.OnClosing(CancelEventArgs e)
      Message: User wanted to close System Update, or the package force a reboot.
  
  Severe  2015-03-04 , 05:58:42
      at Tvsu.Sdk.SuSdk.ShutDownApplication()
      Message: Has happened an exception while the UNCAuthenticator.Shutdown() was executedShare name can not be null or empty
  
  Info    2015-03-04 , 05:58:42
      at Tvsu.Engine.DataBase.ShutDownDataBase()
      Message: Shutting down the DataBase, saving any data into file: updates.ser
  
  Info    2015-03-04 , 05:58:42
      at Tvsu.Environment.EnvironmentManager.closeEM()
      Message: Closing Environment Manager.
  
  Info    2015-03-04 , 05:58:43
      at Tvsu.Sdk.SuSdk.ShutDownApplication()
      Message: Shut Down the Application
  

  One thing I noticed, is that if I visit the download link for the HelloLevel_9_14_00.xml here: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_14_00.xml

  It is totally blank but all HelloLevel_9_13_00.xml and< shows="" up="" fine="" for="" me.="" it="" appears="" this="" is="" the="" same="" issue="" the="" log="" is="" reporting="" saying="" that="" "this="" xml="" file="" is="" not="" well-formed"="" could="" this="" be="" a="" lenovo="" issue="" though?="" no="" one="" else="" has="" reported="" this="" exact="" problem="" though="" so="" i="" guess="">

  My model is a Thinkpad Edge E540 (20C6008SUS) with Windows 8.1

  
  

• ThinkVanmtage System Update 5 'error in the collection of user information'

  I use ThinkVantage System Update 5.06.0027; Windows 7 64-bit, SP 1; Lenovo Thinkpad E540

  Whenever I click on 'Get new Updates', after 10% finished I get the message "an error has occurred all." by collecting user information I read many other positions on this subject, and I checked my Mappinginterface.xml file. He already understands the code for Windows 7 SP 1, so I think that changing the code to include my operating system is not the solution.

  If anyone has other solutions to this bug, I would be grateful of your.

  Thank you.

  I have reviewed your logs. Your breaking point is:

  Severe 2015-02-15, 05:57:51
  at Tvsu.Engine.Process.HelloProcess.Start)
  Message: Error getting of the Egather Analyzer
  Exception:
  Internal message: error-2147483648, program abort()
  Type: Tvsu.Egather.Exceptions.EgatherGeneralException

  > The same mistake as the user altoid666

  General idea of what's going on

  (1) su needs to collect information system on your machine

  (2) the program IA.exe (inventory agent) is given control / launched

  (3) via the command TVSU launcher that also interacts with the SUservice.

  My tests of SU

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  You can see the creative Cloud, creative cloud and rates membership plans | Adobe Creative Cloud

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  Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

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  Hi johpulp,

  Please see this link for the FAQ:manage your membership and your payment. Cloud Creative

  You can update manually by following the steps in this FAQ, or you can access our support chat: http://adobe.ly/19llvMN

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