Protect the blackBerry Smartphones unable to upgrade my BB.

I have an upgrade available to protect my BB, but it won't allow me to upgrade or even run from my phone, when I click on it it goes right back to my apps page. Can anyone help please?

Hmmm... which doesn't sound right does it your phone freeze. But that said, try to remove the BlackBerry Protect, restart your phone and try then put it back. You must now install the new version.

If it still does not work, even once, let me know and then I'll see if I can get further assistance.

Tags: BlackBerry Smartphones

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    ______________________________________________________________________

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

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