PS CS4, refuses to save a file type to another file type .jpg .psd. How to solve? Desperate!

I open a .psd file, make changes to eliminate the layers and to reduce the size of the file to save it then as a smaller .jpg file.  However, when the drop-down window opens to select what file extension I would choose, it flashes immediately closed with times to select .jpg or other.  No matter how many times I try to 'beat' the window and make a selection, it is faster than me and it closes.  He refuses to allow me to change the file type extension.  This problem seems to be developed after downloading the recent updates on the program.  He won't let me do my job.  I need quick help.  Can anyone help?  I already tried to remove the program from my system and reloading it, but the problem is not going away.

Another minor problem happened at the same time.  No matter what file or group of files now fill the screen and are docked together.  I have to go into the menu every time and select 'Float all windows', and if any other file is opened during the same working session, all previous files will become again the images full screen and anchor set even once, will have to go into the menu and select 'float all windows' once AGAIN.  It's a real pain.  I tried to look in the preferences and has not found a solution to the problem.  Someone at - it suggestions?  This problem is thought minor, compared to the first listed that paralyzed forward me in my work.

Thanks to all who can help...

You have not applied all the updates to CS4.  You should not be on Photoshop CS4 11.0.2 on 11.

Tags: Photoshop

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