psc2110xi: psc2110xi will not stop trying to send scan bar beyond the starting position.

When I turn on my psc2110xi and it tries to self-test, the scanner bar will stop not to its normal resting point.  He keeps trying to continue beyond the stop on the right end of the return.   I turn it off, wait a few minutes, try again with the same results.  This machine worked without problem since the day that I bought it new.  Is there a stop that must be verified or the belt may have slipped out of position?  I removed the top of the machine using the directions from hp to clean the inside of the glass to get to try to resolve the problem.  Thanks for reading!

Hello

It seems to be a failure of the scanner module, which cannot be repaired.

IAM afraid, it is time to replace the printer.

If you are in the United States, you may be provided with trade in Option, if you call the HP Technical Support.

Please call the HP Technical Support for assistance.

If you are in the United States, the toll free # is 1-800-474-6836.

If you're not in the United States, and then connect to www.hp.com , bottom left it is an icon of the world map, click it and then select the region that you belong to, which would then provide the support options for you for this region.

Tags: HP Printers

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