ptverify works ok, but not diagnostic.bat
I am installing Webcenter Interaction with Portal on IIS and SQLExpress 2005 as the database. When I run the diagnostic tool, it gives me the following messagePORTAL_HOME = D:\Program Files\bea\alui\ptportal\10.3.0
Should PORTAL_HOME = D:\Program Files\bea\alui\ptportal\10.3.0
OpenLog: level of verbosity = 2
Initializing the system diagnosis OK.
Portal startup begins: 15 total tasks.
OpenLog: Inscribed the name of the application: ConfigInitialization (local machine only)
OpenLog: Inscribed the name of the application: portal. CHIRES35510.kghosh (local computer o)
EUL)
FATAL: #1 (InitPortalObjects) step 4 has not completed the task.
OpenKernel configuration failed. This usually means INVALID DATABASE SETTIN
DSM run ptconfig to verify your connection to the base. If this fails, check the w
access rights of the user of the application EB server to the file system. Finally, check
the XML settings files are not corrupt.
PortalObjectsFactory (.NET) initialization failed
RECOMMENDATION: Review the exception below for more details.
Since OpenKernel initialized correctly, that means usually only
the portal database isn't scripted or properly configured
or there is an installation problem associated with the .NET assemblies.
This may mean that find it in libraries is not on your path. Try
ptverify running.
com.plumtree.openkernel.exceptions.OKConfigException: error opening data source
URL: Host = CHIRES35510\SQLEXPRESS2005; Port = 2285; User ID = admin; Database = al
IDB; The size of the Pool of min = 2; Max Pool Size = 32; Clone of connection if necessary = true
to com.plumtree.openkernel.impl.db.DatabaseService.DoConnect () in e:\buildroo
t\Release\openmanagement\4.1.x\opendb\build\x86\src\csharp\com\plumtree\openkern
at com.plumtree.openkernel.impl.db.DatabaseService.init (IOKComponent configCo
mposante, IOKLogService ioklsMyLogService, IOKCounterSystem iokcsMyCounterSystem)
in e:\buildroot\Release\openmanagement\4.1.x\opendb\build\x86\src\csharp\com\pl
at System.RuntimeMethodHandle._InvokeMethodFast (Object target, Object [] argument
ENTs, SignatureStruct & sig, MethodAttributes methodAttributes, RuntimeTypeHandle
at System.RuntimeMethodHandle.InvokeMethodFast (Object target, Object [] argume
NTS sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwn
at System.Reflection.RuntimeMethodInfo.Invoke (Object obj, BindingFlags invoke
Attr, Binder binder, Object [] parameters, CultureInfo culture, Boolean skipVisib
at System.Reflection.RuntimeMethodInfo.Invoke (Object obj, BindingFlags invoke
at com.plumtree.openfoundation.reflect.XPReflect.InvokeMethod (Object target,
at com.plumtree.openfoundation.reflect.XPReflect.InvokeMethod (Object target,
to com.plumtree.openkernel.factory.AOKFactory.createAndInitializeInstance (Str
ING sClassName, String sAssemblyName, Object [] arrInitArgs) in e:\buildroot\Rele
ase\openmanagement\4.1.x\common\build\x86\src\csharp\com\plumtree\openkernel\fac
at com.plumtree.openkernel.factory.AOKFactory.createAndInitializeCachedInstan
This (String sClassName, String sAssemblyName, IOKComponent componentConfig, Type c
lsKey, Object [] arrInitArgs) in e:\buildroot\Release\openmanagement\4.1.x\common
at com.plumtree.openkernel.factory.AOKFactory.getInstance (IOKComponent compon
entConfig, Type clKey, String sClassName, String sAssemblyName, Object [] arrInit
Args) in e:\buildroot\Release\openmanagement\4.1.x\common\build\x86\src\csharp\c
at com.plumtree.openkernel.factory.OKDBFactory.getInstance (IOKContext icmCont
Ext) in e:\buildroot\Release\openmanagement\4.1.x\common\build\x86\src\csharp\co
at com.plumtree.server.impl.core.InternalSession.Init (IOKContext context) in
e:\buildroot\Release\portalserver\10.3.0.x\portalobjects\build\x86\src\dotnet\co
at com.plumtree.server.PortalObjectsFactory.Init (IOKContext context) in e:\bu
ildroot\Release\portalserver\10.3.0.x\portalobjects\build\x86\src\dotnet\com\plu
at com.plumtree.uiinfrastructure.application.startup.InitPortalObjects.InitPo
rtalObjectsStep() in e:\buildroot\Release\portalui\10.3.0.x\ptwebui\uiinfrastruc
ture\dotnet\prod\src\com\plumtree\uiinfrastructure\application\startup\InitPorta
at com.plumtree.uiinfrastructure.application.startup.InitPortalObjects.execut
eStep (Int32 sequentialStepID) in e:\buildroot\Release\portalui\10.3.0.x\ptwebui\
uiinfrastructure\dotnet\prod\src\com\plumtree\uiinfrastructure\application\start
to com.plumtree.uiinfrastructure.application.AppWarmUp.LoopStartupTasks (Strin
g _strApplicationName, Boolean bPreflightForProgress) in e:\buildroot\Release\po
rtalui\10.3.0.x\ptwebui\uiinfrastructure\dotnet\prod\src\com\plumtree\uiinfrastr
at com.plumtree.uiinfrastructure.application.AppWarmUp.RunStartupTasks (String
_strApplicationName) in e:\buildroot\Release\portalui\10.3.0.x\ptwebui\uiinfras
tructure\dotnet\prod\src\com\plumtree\uiinfrastructure\application\AppWarmUp.cs:
at com.plumtree.uiinfrastructure.application.AppWarmUp.Init (String _strApplic
ationName) in e:\buildroot\Release\portalui\10.3.0.x\ptwebui\uiinfrastructure\do
at com.plumtree.uiinfrastructure.diagnostic.DiagnosticRunner.executeAllTestsW
ithoutPause() in e:\buildroot\Release\portalui\10.3.0.x\ptwebui\uiinfrastructure
\dotnet\prod\src\com\plumtree\uiinfrastructure\diagnostic\DiagnosticRunner.cs:Li
to com.plumtree.uiinfrastructure.diagnostic.DiagnosticRunner.executeAllTests)
) in e:\buildroot\Release\portalui\10.3.0.x\ptwebui\uiinfrastructure\dotnet\prod
to com.plumtree.diagtool.diagnostic_net. Main(String[]_args).cs:line 123
Caused by: com.plumtree.openkernel.exceptions.OKDBException: SQLServer is unavai
lable or does not exist
to com.plumtree.openkernel.impl.db.DatabaseService.GetConnection () in e:\buil
droot\Release\openmanagement\4.1.x\opendb\build\x86\src\csharp\com\plumtree\open
kernel\impl\db\DatabaseService.cs:line 1374
to com.plumtree.openkernel.impl.db.DatabaseService.DoConnect () in e:\buildroo
t\Release\openmanagement\4.1.x\opendb\build\x86\src\csharp\com\plumtree\openkern
el\impl\db\DatabaseService.cs:line 1181
... 21 more
Caused by: DDTek.SQLServer.SQLServerException: SQL Server is unavailable or doesn't
not exist
to DDTek.SQLServer.SQLServerSession.dbConnect (pers. SQLServerTDSCommunication)
at DDTek.SQLServer.SQLServerSession.Connect)
at DDInt.Common.CommonSession.Open)
at DDInt.Common.CommonSessionPool.Fill)
at DDInt.Common.CommonSessionFactory.GetMatchedPool (CommonConnectionOptions c
onnectionOptions, CommonIdentity identity)
at DDInt.Common.CommonSessionFactory.GetSession (object owningObject, CommonCo
nnectionOptions connectionOptions, Boolean skipLicCheck)
at DDTek.SQLServer.SQLServerConnection.Open)
to com.plumtree.openkernel.impl.db.DatabaseService.GetConnection () in e:\buil
droot\Release\openmanagement\4.1.x\opendb\build\x86\src\csharp\com\plumtree\open
kernel\impl\db\DatabaseService.cs:line 1348
Task 'InitPortalObjects' failed during startup
Step #1 (InitPortalObjects) #4 the task
--------------------------------------------------------------------------------
error: failed to initialize of PortalObjectsFactory (.NET)
platform: Windows (.NET)
failure: FATAL: failed to initialize of PortalObjectsFactory (.NET)
Recommendation: RECOMMENDATION: consider exception below for more information
Details. Since the OpenKernel is initialized correctly, this is usually
means that the portal database isn't scripted or correctly
configured, or there is an installation problem associated with .NET
assemblies. This may mean look for it in libraries is not on your
path. Try to run ptverify.
exception: OKConfigException
OpenKernel configuration failed. This usually means not VALID
DATABASE SETTINGS. Run ptconfig to check your database
connection. If this fails, check the web application server
user access to the file system rights. Finally, check the
The XML settings files are not corrupt.
message: error opening data source URL:
Host = CHIRES35510\SQLEXPRESS2005; Port = 2285; User
ID = administrator; Database = alidb; The size of the Pool of min = 2; Max pool
Size = 32; Clone of connection if necessary = true
secondary exception: to
com.plumtree.openkernel.impl.db.DatabaseService.DoConnect () in
e:\buildroot\Release\openmanagement\4.1.x\opendb\build\x86\src\csharp
\com\plumtree\openkernel\impl\db\DatabaseService.cs:line
130W
--------------------------------------------------------------------------------
FAILED TO INITIALIZE THE SYSTEM. YOU CAN'T PROGRESS BEYOND THIS POINT.
= Diagnostic run full =.
Starting completion percentage: 10% (5 steps to 50 full)
Diagnostic testing complete.
Press on < enter > key to exit.
Although ptverify works ok. Any suggestions? Thanks in advance
Published by: user13387710 on August 3, 2010 15:46
Maybe a problem with the host: CHIRES35510\SQLEXPRESS2005
Is this an instance name after the name of the server? Maybe you need not the name of the instance if you have a fixed port for this instance?
Tags: Fusion Middleware
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