Published images black & lost sound in Movie Maker

After about a 12-minute montage of video clips & digital stills, executives will start to Corrèze jumpy & then suddenly turn black. If I turn off the computer and reopen the filmmaker and then start the editing process later in the film, then the previous bad images are fine, but at a later time in the edited film different frames becomes black and exclamation warning signs appear on a large number of executives. Same as before but different images.

To try to solve the problem, I deleted the edited clips and video film. Then downloaded the film cameras a second time, attempted to change again and the same problem occurs.

I run scans on the computer and it tells me that there are no threats. I contacted HP the manufacturer of the computer HP, which is 18 months old. No one knows what is the problem. A suggestion was that the camera could have a virus. Is this possible?

I contacted Microsoft. After many conversations with different advisors who could not resolve the problem, the final counselor says that Movie Maker is downloadable for free from the HP Windows 7 computer, they service no problems with Movie Maker. Movie Maker was unavailable in Windows XP or Vista, so they have a helpline if you use XP or Vista. Yes, it's frustrating!

First... Yes... Movie Maker is free under XP and Vista...

In any case... If you provide some information that you may receive a solution.

What version of Vista are you running?

How much RAM?

What percentage of free space on your hard drive?

Your system fully updated from MS Update and regularly maintained?
(Cleaning disc, ErrorChecking, Defrag?)

Using Vista Movie Maker 6 or Windows Live Movie Maker?

What are your source (photos, video clips, audio clips) file formats?

You mention cameras (plural)... What are the brand names and model?

Several formats are apparently compatible with Movie Maker but most
reliable choices are:

Photos - bmp
Video - wmv
Audio - wav, wma, wmv

Tags: Windows

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