OfficeJet 6500 will not print black

Hello

I have an Officejet 6500 AIO which allows to print any color over black. We have already replaced the black toner cartridge, ran an alignment (which failed), and 1st and 2nd printhead level cleaning, with no improvement made. I searched online HP even sells no more replacement for this model print heads, and those that I could find other suppliers cost half the price of a new printer.

Anything else I can try before calling, she leaves and replace the whole unit?

Thank you

Dave

If the suggestion of Print_Hint does not resolve the problem, you can try to soak the print head in warm water for a few minutes as described in this post.

Tags: HP Printers

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