Publisher cannot access file InDesign in InCopy CC, while the designer is in the same folder with InDesign CC

Hello

That's the problem we have

When a designer opens a file that is stored on a network through InDesign InDesign share, and an editor trying to open the same InDesign file in InCopy, the error message "this file is already opened by another user or another application. This file can be stored on a network server and cannot be opened until the other user closes it."is displayed. To work around this problem, the designer must close the file in InDesign, and the editor should open the InDesign file in InCopy before the designer will again open the InDesign file using the InDesign application. This issue does not appear in 9.1. Adobe support said that the files are not at the same time in InCopy and InDesign, but it is the function that the product has been designed to accomplish and this problem has never happened before. The files are stored on a network share.

dcf6d27e7fc58f50e8f8d1781df0753c.jpeg

In addition, when an editor is updating an InCopy assignment and a designer click the transfer of update to update their view from InDesign, the error message "the content is locked and cannot be modified." appears. If the designer click OK, the display is updated as expected. This happens even is the assignment is NOT checked out by another user.


aa1f3400f4f3a8e22c68e970cd7b81b4.jpeg

Finally, if a designer adds or updates a graph in a file using InDesign InDesign while the editor is editing the file using InCopy, the editor using InCopy is not update unless they completely shut out of the InCopy application and re-open it, which, because of the above problems is not possible. The only way that the file can be edited in InCopy is the designer to close completely out of the file, for publishers to close, and then reopen in InCopy, how the designer can reopen the case. If some editors are away from their office at the time of the update, the whole process must be repeated so that they are able to open the latest version of the file in InCopy.


This question seems to be due to a significant flaw in the 9.2 update version for InDesign, as none of these issues took place before the 9.2 update. A computer currently always has version 9.1 of InDesign to our company and does not have these problems, we lead with 9.2. We tested several configurations of our network trying to deviate from our network as the problem, but the only case in which we experience these problems is when we use InDesign version 9.1.  Also, we never had this problem before the update of InDesign and InCopy 9.2

Thank you!

Graham

Post edited by: Graham

Graham, thank you for this detailed post and screenshots. A group of my friends InCopy customers alerted me on the question and pointed me to this thread. I have passed along some products Adobe InDesign/InCopy and engineers and leaders hope to see their responses here soon (and a fix, fingers crossed).

In the meantime, the workaround that is not * too * expensive is to use assignments. InCopy users on 9.2 can open assignments without a question, as I can tell. If you use a workflow based on the layout (like most of my clients), all this means, is that you have your opinion of designers one more step when preparing their ID file and that is, to create an assignment which is the * entire * InDesign file, actually it backwards in a layout-based workflow.

They create the transfer by clicking the new posting at the bottom of the assignments Panel, no need to enter anything in the "assigned to:"on the ground or to change other settings, ensuring that InDesign records in the file of the project to the server. "

Say they called the assignment "April Issue." If they have already exported stories, simply drag the InCopy content not affected on the April outcome category in the category and then update the assignment (they can right-click on it to update, or choose update assignments in the Panel menu). If they export more/news stories, ask them to export them or drag and drop to this assignment even.

Notify your users of InCopy do not open the INDD file more. Make them rather go to assignments folder (automatically created ID) project folder and open the assignment file. "April Issue.icma" in this example.

Multiple InCopy users open the same file transfer simultaneously, just as they could open the same INDD file simultaneously. They have nevertheless check stories in and out as usual. Always only one user of InDesign can open the file at a time.

The only other change in the workflow is that the designer will have to remember to always update the assignment of each change. Save the changes to the InDesign file does not automatically update the assignment file (ICMA). They might want to assign a keyboard shortcut to this command.

Anne-Marie

[email protected]

Co-host, InDesignSecrets.com

(oops! Accidentally called assignment files "BCTI" instead of "ICMA." Corrected now).

Tags: InCopy

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