Publisher e-mail attachments will not be opened

When I try and open an image following messages appears in the photo library and photo viewer.  "Windows Photo Viewer cannot open this photo because Photo Viewer does not support this file format or you do not have the latest updates for Photo Viewer" how to make updates?

Hi Donna,.

Please contact Microsoft Community.

It seems that you are facing problems when opening e-mail attachments. It would be great if you can answer the following questions:

1 have had any changes made on the computer before the show?

2. the problem occurs for a specific file?

3. you try to open the attachments Editor?

4. the question facing you with Photo Viewer?

I suggest you to refer to the items and set the default values for the file format:

Change default programs using Set Program Access and computer defaults

http://Windows.Microsoft.com/en-us/Windows7/change-default-programs-using-set-program-access-and-computer-defaults

Change the programs that Windows uses by default

http://Windows.Microsoft.com/en-us/Windows7/change-which-programs-Windows-uses-by-default

You can also check out the link and check if it helps:

Understand the types of image files

http://Windows.Microsoft.com/en-us/Windows7/understanding-picture-file-types

I hope this helps. If you have additional questions on the computer, please ask your question about Windows with full information and we will be happy to help you.

Tags: Windows

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