Purchase of software

I accidentally bought a windows software, and I own a mac, any ideas what to do? It is a download

Hey husband,

When did you purchase the software?

You can contact the Customer Service and return any order, a refund and reorganize the right platform or opt for the swap of the platform.

For platform swap, please consult: http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

Tags: Adobe

Similar Questions

  • After purchasing the software to export PDF online when I try to perform a "file/save under ' when viewing a document on the web, it hangs to the top of the windows Explorer.  I get "file save as - does not.

    After purchasing the software to export PDF online when I try to perform a "file/save under ' when viewing a document on the web, it hangs to the top of the windows Explorer.  I get "file save as - does not.

    Hi douglash21414001,

    I think maybe it's a coincidence, that nothing is installed with ExportPDF, so nothing should have changed your web browser. That said, you can clear the cache of the browser and then re-open your browser. (What browser do you use?)

    You can also try to restart your computer, if the browser is restarted does not solve the problem. But still, I don't think that this problem is related to the ExportPDF.

    Please let us know how it goes.

    Best,

    Sara

  • video a 'demo' written on it after I purchased a software?

    "Hi - I started a video in the trial version, so he has a message"created in the trial version of elements"on each video.  I have now purchased the software, but this message still - how to remove it?

    Thank you!

    Frequently asked questions to the right of this forum.

    http://forums.Adobe.com/thread/433730?TSTART=30

  • Purchase Adobi software download online - for MacBook Pro retina

    Hello

    I recently bought a Mac Book Pro - Retina Display computer and it should have in the next few days. Before you go out and spend money on a scanner, for those who don't know, the newest Mac Book Pro (with the retina) do not have an optical drive.

    I have the Adobe Suite to Cs3, but now have no way to set the drivers on my laptop, once it arrives. I was curious to know if there were two options open for me. I also looked in the cloud to Adobe, and I assume that will come into play here somewhere. So, that said, my main questions are:

    (1) is it possible to download the drivers for my laptop? (I have all the serial numbers, etc.)

    (2) or I have to buy programs via an app for my laptop or a place to download and purchase every program I need?

    Thanks in advance.

    Software download (previous and current versions) to computers without DVD drive (most new phones including Macs) is one of the most frequently recurring questions here.

    Fortunately, Adobe makes it easy to download (free) installation files. They will install 30-day trials for a limited time. You enter your serial number to remove the time limit.

    All you need to do is download, install, and then enter your serial number to the licensed software.

    Specifically, the CS3 can be downloaded from

    Download the CS3 products

  • problem to purchase the software

    I can't buy the software Cup final that is my question

    WWhy? What happens when you try to download it? Your computer meets the minimum requirements?

  • Receiving several pop-up windows on my system for different purchase antivirus software.

    clean 566-7 300 mistakes that inhibit access to sites/emails

    Whenever I have start our different computer I receive in the lower right corner, saying of the dialog box: "your Vipre license has expired...". "or, Pro Optimum found 7 366 (on) the errors & starts to scan for the cleaning. So I wonder if I want to buy.  Then, Norton anti-virus appears with 3 other purchase options. There is also another (Redifix or like that) who wants to clean up our computer.  I would like to know who I'm supposed to go with.  When my niece got this computer as a gift, she was very young & his father had everything already asked for his use. Now, she lives with me & neither we, nor his father, knows his stats IPL or programs.

    Another problem is that we don't have a credit card for online purchase, but if I could get help in what icon on the desktop, they are all on the desktop (Vipre, Norton, OptiPro, & the other) or how to send payment & which one. ?  Can you help us?

    If you have more than one installed and active antivirus program, it's a bad thing.  You must remove all antivirus programs from your computer except the one you want to use and then only keep one, otherwise they are likely to cause problems of system and blockages and other issues.  Personally, I recommend the free Microsoft Security Essentials anti-virus program - it works well and the cost is unbeatable.

  • Microsoft research why 2008 - I purchased the software and downloaded, but the trial version, is still on the photos

    I just bought the software and downloaded, but the trail version still appears on the pictures. How can I do that, go away?

    Hi RicShearer,

    Please post your request in the forums of Microsoft Research why using the link below.

    http://community.research.Microsoft.com/forums/107.aspx

  • Attachments in exchange without having to purchase additional software

    When the software/firmware will be updated to properly handle attachments?

    Hi, rocco03. If you define "correctly" that would help. Droid handles attachments very well in several conditions if the settings are correct. You may have already looked in the forums for help with this. If you do not, give it a try - you can find the settings that work for you.

    Where your needs are not currently supported, the plan for Android phones is to continually improve the experience through software updates. We shared two of the elements that will be improved in the first software update elsewhere on this forum. That's all we can say at the moment.

    Given that you have published two threads and then immediately sent me a PM, I guess you want a more specific answer, and you want to now. I really wish I had more to say, but unfortunately, I have not. This community is mainly for the support of peer-to-peer. Motorola employees provide some support here but spend more time listening to the concerns of the owner. The minute we get permission to communicate the updated calendar software and content, we certainly will.

  • Drop-down list approach: purchase advanced Software & Tech - specialist to administer?

    If I bought the additional, advanced (i.e. disc burning software  RealPlayer Plus, Roxio or something as good or better), would be additional expenditures to ensure what could format a DVD - RW disc, save (i.e.  All FLV, AVI Types regardless of file type, or the type of Codec) & Finalize to eventually play on my TV? In other words: if I was willing to pay for quality, cutting-edge software, he would practically ensure I could burn or make the point any & all types of files for possible TV-play?

    If maybe not, there are tech-experts (for reasonable prices, through "remote viewing", or in any other way), that are likely to be able to quickly put in place a process of "formatting, Burning & complete on disks to DVD - RW blank - all types of files/Codec video to watch TV?
    • Walk me through step by step so I could manage and future efforts on mine.
    • & could there be a possible risk, later 'outside-computer-violation' to my PC by allowing "remote display (& brief personal control of my PC to a familiar party it will) take place?
    • Is the combination of the payer-software advanced a/w / a "Trained technician" to administer the best & safest way to go?  If so, useful suggestions (to 'Who' & 'Who' to withhold on the counties of bot?)

    Hello

    I suggest you to use your favorite search engine to find the information you're looking for.

    Important: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  • Where can I download RoboHelp 2015 of in the Adobe website after purchasing a software license certificate valid?

    Hello!


    I couldn't find a download link available for RoboHelp 2015 of the Adobe Web site. Can anyone help?

    My company bought a certificate of official software for me. So, I already have a number of valid series WIN.

    David

    Support dear Adobe team,

    We solved the problem of update. Thank you all for your great support.

    David

  • installation already purchased the software on a newer computer

    I just bought a new iMac computer and was trying to install the Adobe Creative Suite 3 Design Premium software. I bought this software sometimes in 2007 for my older MacBook. After trying to finish installing the older software to my most recent iMac, I received a question once I entered the serial numbers to complete the installation. She is currently telling me that I am in a trial period of 30 days and that it is a version upgrade of Installer. What happens if I have more old software to use the original serial number of?


    You must have the serial number of the previous version as a minimum.

  • My trial ended for Photoshop Elements and I followed the instructions and purchased the software. Now, I can't use it because it's for Windows and I have a Mac. How can I pass?

    I can't launch the software, I just buy because it's for Windows. How can I make it so it will work on my Mac?

    Info for PC vs Mac: https://forums.adobe.com/thread/1658959?sr=inbox&ru=3738552

  • I downloaded the software and I bought Adobe Acrobat. Whenever I want to open a PDF with Adobe, a screen appears saying that the trial period has expired and I need to buy the software. I purchased the software and downloaded on my calculation

    I bought Adobe Acrobat Pro and I downloaded the software. Whenever I want to open a PDF with Adobe Acrobat Pro, a screen appears saying that my trial period has expired and I have to buy the software first. But I bought and downloaded. I don't understand. Can you help me?

    I bought a subscription. But the problem has been resolved in the meantime. I had probably forgotten to save...

  • Download previously purchased the software

    How can I download my software on my new iMac? what I now have to buy an external disc drive.

    All downloads, you can wish:

    Direct download links for Adobe software

    Mylenium

  • How can I find a software purchased with software license certificate

    I have the certificate of software license for two copies of Acrobat from a company online to my contractor.  How to find where to download my software.  It was not through my personal account, but there are many numbers and the name on the certificate.  Please notify.

    Nevermind, found my own answer and for those who know not to go on the site of adobe license.  As long as you know the email with which it is associated, the steps are here.

Maybe you are looking for