Purchased Adobe Premier Pro for monthly plan, but can't use it because it displays test expired

Hi all

Need your urgent help. At first, I used an identification of email using adobe first pro demo. After a month, I bought adobe first monthly pro with an email id different. I received the order confirmation. But when I downloaded the first Adobe pro using the email ID that I used for the purchase. He moved your trail version has expired, even if I bought the first Adobe pro.

I also tried to uninstall and then reinstall but nothing has worked. Could you please help to solve the problem.

Thanking you in anticipation.

Hello

Please see the below help documents:

Applications creative Cloud back in test mode after an update until 2015 for CC

Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

Kind regards

Sheena

Tags: Adobe

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