Qosmio DX730 - 10K: no fullscreen is palpable

We bought a new Qosmio DX730 - 10K, but its touch screen seems to not work properly.

There is an elliptical area in the center of the screen (about 10 centimeters in diameter) that is "dead".
In this area without contact is being felt at all.

any help would be nice
Greetings from the Germany

Hello

As far as I know its palpable full screen
Optical touch screen has retro bands on the side left, right and bottom of the screen.
Retro bands are to identify the point of what you touch by calculating the reflections of the lights of senior management.
You must keep the lcd bezel and clean retro bands. Otherwise, the touchscreen may not work properly.

Tags: Toshiba

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