Qosmio F20: Bad sound using the MSN Messenger & video transmission

Hi all

I recently bought a laptop Qosmio F20, who is currently connected to the Internet via a router/modem WiFi Netgear (DG834v2).
I tried to use MSN messenger v7.5 (7.5.0311 and 7.5.0324) with a webcam Creative NX () to make a video call.
But the sound of the person I'm talking to is so distorted, it is impossible to have a conversation (I tried with several of my friends, who all have good sound on their end).
However, if I have an audio only (no video) conversation, I have a perfect sound.
Despite my best efforts (update drivers, reinstall messenger, windows firewall ok for messenger etc...) I've had no chance of finding the problem so far. If anyone has any suggestions I would be very grateful.

Thanks in advance.
François

Hello

You suggested that the sound working properly without the video connection.
In my opinion, it happens because of the webcam. Maybe the software has a bad influence on the sound.
This is not a product of Toshiba, and Toshiba is not responsible for any 3rd party device.
I recommend you to check the site of the manufacture of cam. Maybe you will find the solution.

Tags: Toshiba

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