Qosmio G10: Question about motherboard replacement

I bought the G10 around 2 years there are in the United Kingdom and who now live in New Zealand.

I would say it has been a faithful companion, but looking back it cost much to get anything done, because of the ridiculous prices of the FSA.

I experienced a power supply, two hard drives, my touch pad no longer works and now the GPU (graphics card) is dead.

I'm sure that most of the people on this forum knows, that is, replacing the motherboard because it is on board.

I am out of warranty and replacement cost is more than a qosmio second hand of the same age.

Having done a lot of research on the internet about it.
I found out that Toshiba US will free of charge replace the motherboard. I asked Toshiba AUS/NZ and they refused him, that it was not a problem.

Toshiba UK/Europe does, or is it just the Toshiba US that cares about its customers?

[Edited by: admin on 20-Sep-2007 07:11]

Hello

It's very sad to hear that! :(
I want to share my knowledge on the Toshiba us and Europe.
As I know the Toshiba us has nothing to do with Toshiba Europe or Australia/New Zealand.
Portable computers designed for the American market are simply different and also supports different parts and numbers; for example the Qosmio G10 or G20 are not available in the United States but only the Qosmio G15 or G25, etc.

If you have problems with your hardware, you must contact the partner service manager authorized in your country for further assistance.

Regarding your question.
Yes, it really looks like a malfunction of the GPU (graphic processor unit). This graphics chip is fixed on the plateau and in the majority of cases, the whole Board needs to be replaced!
As you know, these hardware problems could still happen because the new age books are of the high-end products that work always with high performance.
That s nothing unusual.

I bought a year ago from G20 and I bought an extended warranty on avoid such troubles.
So, I always recommend buying the extended warranty in the future.

Good luck and best regards

Tags: Toshiba

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