Qosmio G30 - 175 virus and the need to recover

Unfortunately, my husband has downloaded a virus Smart Engine and now my laptop does not work.

Sometimes I can get on the internet and Word for example, but sometimes takes several attempts.
Slowly, has worsened over the last days even though I thought I had removed the virus.

Cannot back up data because IE components cannot be read etc.
I wonder if I use the recovery disk will I lose all my data, photographs and documents?

Any help would be appreciated

> I wonder if I use the recovery disk will I lose all my data, photographs and documents?
Unfortunately, Yes. The recovery would be to format the whole HARD drive and would erase the partitions too.
I recommend starting the Live CD WinPE and BartPE. (use google)

These are Boot CD. This will start Notepad with Windows operating system environment that allows you to access the data on the HARD drive.
Then, you can back up important data, and can then use the recovery disk to reinstall new OS.

Tags: Toshiba

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