Office jet 8600 all-in-in-one: Admin password not accepted

I cannot access the settings of administater, accepts no password.  The printer has all the features that are locked by the admin, I did not do... help!

Hey @Kristy101,

Welcome to the Forums of HP Support!

I understand that you have some problems with access to the front on your Officejet Pro 8600 e-all-in-one printer. I can help you with that.

I'll send you some instructions describing how to perform a factory reset. You should see an email in your Inbox shortly.

Please let me know if this allows you to access the menu. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

Tags: HP Printers

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