Qualcomm-Atheros Communications Bluetooth problem on

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• Problem with my Atheros Wifi/Bluetooth Combo card to reboot. in windows 8 pro 64-bit

  Hello I have the following problem with my free wireless/Bluetooth combo card.
  I have personally installed a new combo entered only the material of a third party wireless card
  online market. The device was immediately discovered Windows 8 and installed the drivers that he thinks are best for the device. Both wireless and Bluetooth work as expected and the problem happens when I put the machine power off or reboot the system, Hibernate does not affect the operation of the device. When the system is rebooted / turned from cold start. Windows 8 displays a red X on the wireless icon and Bluetooth does not work. troubleshooting tool and Device Manager act as the device is installed correctly. To resolve this issue, uninstall Bluetooth and wireless both drivers leave system scan for changes, it then reinstalls the device and the system works as expected for both Bluetooth and wireless. I'm looking to solve this problem, I didn't notice any problem yet in the operating system other than windows 8.
   
  Details of important system information:
  Windows 8 Professional. x64bit
  Microsoft Windows [Version 6.2.9200]
   
  Card added to my Asus G74SX
  Operating name: Atheros
  Model: AR5B195 (WiFi: AR5B195) (Bluetooth: AR3011)
   
  The Device Manager shows the follow-up:
   
  Bluetooth
  General tab:
  Qualcomm-Atheros AR3011 Bluetooth 3.0
  Location: Port_ #0001.Hub_ #0003
  Advanced tab
  Manufacturer ID: 69
  HCI LMP 5.39321 a 5.39321 version
  Driver tab
  Driver provider: Qualcomm Atheros Communications
  Driver date: 08/06/2012
  Driver version: 1.0.4.0
  Digital signer: Microsoft Windows Hardware Compatibility Publisher
   
  Network cards:
  General tab
  Qualcomm-Atheros AR9002WB-1NG
  Geographical area: PCI Slot 1 (bus PCI 3, device 0, function 0)
  Driver tab
  Driver provider: Microsoft
  Driver date: 03/07/2012
  Driver version: 3.0.0.130
  Digital signer: Microsoft Windows
  Driver file details:
  C:\Windows\System32\DRIVERS\athrx.sys
  Provider: Qualcomm, Atheros Communications, Inc.
  Version of the file 3.0.0.128
  Digital signer: Microsoft Windows
  C:\Windows\system32\drivers\vwifibus.sys
  Provider of: Microsoft Corporation
  File version: 6.2.9200.16384 (win8_rtm.120725 - 1247)
  Digital signer: Microsoft Windows
   
  Error Viewer:
  Task category: (16)
  The description for event ID 15300 source WPDMTPDriver is not found. Either the component that triggers this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
  PSG WPD driver

  0 x 80070002
   
  Source: BTHUSB
  Event ID: 17

  The local Bluetooth adapter has failed in an indefinite manner and will not be used. The driver has been unloaded.

  I guess the problem with my card is out dated drivers for my wireless card.

  (SOLVED)

  I at first sight, that this would not help, as it does not address the question, or the other.

  1st stage however was a yellow triangle! Sign up for troubleshooting. reboot and I checked for internet/bluetooth. I got my net upward and did two step, windows told me, he had the best drivers for the device. I went to the menu where you select wireless cards then. and it occurred to me, for some reason my wireless card had been cut, and troubleshooting of windows didn't catch it. My G74SX, so now like with most laptops, has a Wireless on and off function, I pressed the button for this and then on my bluetooth and windows wireless. I then tested the function of these two, and did a reboot and shutdown, test market and the system works perfectly. Now, I wonder if that was the problem at the beginning.
  Thank you.

• I don't know how to reinstall the Qualcomm-Atheros Bluetooth Suite (64)

  Hello

  A time back I refreshed my PC and it removed some applications including the Qualcomm-Atheros Bluetooth Suite (64). So every time that windows update tries to install important updates to update it doesn't work and I don't know how to reinstall the suite Bluetooth, I visited the Qualcomm-Atheros site but could not find anything. Any help would be greatly appreciated that this issue is also slow down the laptop which is annoying when I'm trying to do homework.
  Thank you.
   
  Original title: support Bluetooth

  Hello

  Thanks for the reply.

  I suggest you refer to Microsoft KB article to resolve the problem with the Windows updates.

  Error 0 x 80070005 in Windows Update when you try to install updates

  http://support.Microsoft.com/kb/968003/en-us#

  Note: Follow the steps under Windows 8.1 and Windows 8.

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Thank you.

• Want to dv6-7307tx: cannot install Qualcomm Atheros QCA9000 series bluetooth 4.0 + HS driver and wireless LAN driver

  Hello

  I use Envy HP dv6-7307tx

  I tried to install Qualcomm Atheros QCA9000 series bluetooth 4.0 + HS driver and the Qualcomm Atheros QCA9000 series wireless LAN driver, it prompted me with an error stating that "the device may not be present or could have been ejected/disconnected from the system.

  And my wifi connection is not stable, it disconnects often, which he can't seem to my other laptop.

  What should I do to solve?

  Thank you.

  Hello:

  The list of parts below to your laptop says that it comes with a card without thread/Intel Centrino Wireless-N 2230 bluetooth, so you have the Intel for W8.1 bluetooth driver.

  http://PartSurfer.HP.com/search.aspx?SearchText=D4B30PA

  Here is the link to the last W81. Driver Intel BT for this model of the wireless card.

  You want the second driver listed for 64 bit.

  https://downloadcenter.intel.com/download/23449/Intel-PROSet-Wireless-Software-for-Bluetooth-technology-for-Windows-8-1-

  You can also try the latest driver wireless card and see if that helps any - once again... 2nd driver for 64 bit.

  https://downloadcenter.intel.com/download/25224/Intel-PROSet-Wireless-Software-for-Windows-8-1-

• ENVY 15 t-k000 CTO: is this my Qualcomm Atheros AR9485 a bluetooth?

  Greetings.

  I bougth my laptop like a Windows 7 (ENVY 15 t-k000 CTO) and updated for Windows 10... He says have bluetooth, but I never really used it. Now, I try but can't find any option to turn it on. I looked in Device Manager and all I get is my

  "Qualcomm Atheros 802.11b/g/n Wifi AR9485 adapt."

  What is my adapter comes with bluetooth?

  What should I do to activate it?

  Thank you.

  Hello:

  The Qualcomm Atheros AR9485 is only a wireless card.

  It doesn't have the bluetooth radio.

• Qualcomm-Atheros Bluetooth 4.0 + HS Driver for Microsoft Windows 8

  Hello. I have HP Pavilion 15-e068se, but I can't install Qualcomm-Atheros Bluetooth 4.0 + HS Driver for Microsoft Windows 8

  I got error like (this driver is not present or maybe eject please insert and reinstal)! Please help me

  Alkhashab wrote:

  PCI\VEN_1814 & DEV_3290 & SUBSYS_18EC103C & REV_00

  Hello

  Now I know why, as in my first answer, there isn't a map qualcomm, it's a Ralink card. Please use the following driver:

  http://ftp.HP.com/pub/SoftPaq/sp64001-64500/sp64082.exe

  You may need the following to Bluetooth:

  http://ftp.HP.com/pub/SoftPaq/sp64001-64500/sp64156.exe

  Kind regards.

• Qualcomm Atheros AR9485 limited connection and cannot access network problems

  Qualcomm Atheros 802 AR9485. 11 b | g | n WiFi adapter

  When I first my laptop HP 019WM-14N, everything was fine, but after that I have upgraded to windows 8.1 (from Windows 8) I started having problems to stay connected to the wifi.    I get a "limited connection" that would be clear me off and auto-reconnect causing delays and a page "can't access the network.    Pilot was: 03/05/13 3.0.1.55.

  Then there was an update of the windows updated the driver to 25/11/2013 10.0.0.74 and that's when things are worst.   Now he dump me off sometimes every two minutes and sometimes it will not be for an hour or more.  It is very random, but when things go wrong, it does nothing and I have to connect it to our wired to work around.

  Today, I deleted the driver I got from 10.0.0.74 11/2013 and rebooted to reinstsall the orignial driver (3.0.1.155 5/3/13), but things are even worse now.   I deposited 3 times just typing this.

  Is this a compatibility issue with the Atheros AR9485 and Windows 8.1?   What is the solution?

  Please uninstall all the drivers of the QCA9000 series and try this Driver Qualcomm Atheros Wireless LAN QCA9000 series.

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• Qualcomm, atheros AR9285 802.11b/g/n wifi adapter problem

  Hi, if I can connect to the internet, but after a bit, I'm disconnected from the network. When I have the Troubleshoot, it indicates that there is a problem with my card. It is not a problem with my network as all other devices work correctly.

  I use Windows 8; my laptop is a Pavilion dv6 - 3284ca; my wifi adapter is qualcomm, atheros AR9285 802.11b/g/n wifi adapt

  Let me know if you need more information.

  You can try a USB wireless adapter. If it works, which will restrict the cause root. If it doesn't, it will restrict the issue to a conclusion. There is not a lot of troubleshooting on the left that you don't want to, so I think that an adapter is a good idea.

  Mario

• Cannot install "Qualcomm Atheros QCA9000 series Bluetooth 4.0 + HS Driver for Microsoft Windows.

  Hello

  I use an HP Envy 15 J049tx laptop.

  I am facing an error during installation "Qualcomm Atheros QCA9000 series Bluetooth 4.0 + HS Driver for Microsoft Windows.

  It displays an error such as,

  «The device may not be present or could be ejected/disconnected from the system...» Insert or reinsert now. »

  What should I do?

  Hello:

  According to the list of parts on the link below, your laptop is with Bluetooth 4.0 Ralink wireless card.

  http://PartSurfer.HP.com/search.aspx?SearchText=F2C59PA

  Therefore, you must install the Ralink bluetooth driver and software for the Ralink, not the Atheros one wireless card.

  This is probably the reason why the driver cannot find the atheros bluetooth device (because your laptop lacks an Atheros wireless card).

• The Qualcomm Atheros AR5BWB222 Wireless Network Adapter adapter has driver - or hardware problems

  It's for my laptop Acer Aspire V3 - 771G who has internet CONNECTION problems. I was able to connect fine until windows 8, now I can only connect using the hard line. I ran a bunch of updates, driver downloads and etc means for this model directly on the Acer website for the upgrade of windows 7 to 8 and I had no chance.  However, this message appears when I try to fix the problems of network adapter "the Qualcomm Atheros AR5BWB222 Wireless Network adapter adapt knows driver - or hardware-related problems".  Any help would be greatly appreciated.

  I FIXED IT ALL! :) Simply drag or type at the top right of your screen to open the SEARCH option. Research of Control Panel. Click MANAGE the DEVICES.  Now, you can either search for the driver who is broken or defective write his name uninstall, and then reinstall it from the web (recommended to go to page creator ex; atheros was mine so I have downloaded from them.)  If you have no W/LAN driver then go to your website of the laptop manufacturers and find the necessary driver for your model :) I HOPE THIS HAS HELPED!

• Problem installing Windows Updates error code is 80070002 and also unable to update the driver Qualcomm Atheros DWA-552

  Original title: qualcomm-atheros driver for dwa-552

  Since last week, I have a problem to update my adapter pci wireless d-link dwa-552. Windows is unable to install the update. Since this problem, my internet connection drop and goes to the limit. Is there a way to complete the update? Or the Qualcomm-Atheros driver is completely *? Here is what windows mean when I try to update my pci card. WindowsUpdate_error Code 80070002. Update Windows encountered a problem no? Windows has encountered a problem? Your kidding me? God miss me windows 7

  Thanks for the reply. In fact, I changed my internet adapter since so I don't have the problem anymore.

• How to activate bluetooth Qualcomm Atheros AR3012 on laptop Asus when "Windows could not activate the device (the function of bluetooth?

  airplance mode: off

  WiFi: connected.
  Bluetooth: off
  Ultrabook ASUS, bought on 14 April 2013
  Qualcomm-Atheros Bluetooth 4.0 AR3012 + HS
  Unable to activate the device.
  Basic troubleshooting done:
  1. reboot the PC
  2. activate and deactivate the airplance mode
  3. put updated driver
  Impossible to activate bluetooth
  error message: windows could not activate the device.
  tried steps 1-3 again me. same message showed.
  no other device is connected via USB when trying to enable bluetooth.
  known issue after removing antivirus software and install another antivirus software. but now I'm running on windows Defender.

  Hello

  Thank you for the update.

  As none of the above suggestions work, I suggest you to contact the Asus support for any future reference.

  http://support.ASUS.com/ServiceHome.aspx?SLanguage=en

  Feel free to contact us for any other questions related to Windows.

• ProBook 440 G1 continually lose Qualcomm Atheros WLAN connection

  Hello world

  I just bought the HP ProBook 440 G1 free BACK. I have intalled Windows Pro 8.1 and installed divers downloaded directly from the center of Support of HP in this link. For the wireless drivers, I realized that the I have the QCA9565 of Qualcomm Atheros 802.11b/g/n WiFi Adapter and also Qualcomm-Atheros Bluetooth 4.0 QCA9565 adapter, so I downloaded the latest drivers from here (1.00) and here (11.0.752.0) respectively.
  
  In a few minutes using the laptop, I noticed a steady decline in my internet connection. I checked my router and everything will, work well with other gadgets. So I searched the Internet and found the same problem for other models. However, here and here official HP solutions, apply is not for my Qualcomm-Atheros. I even tried to install the drivers updated in these solutions, but nothing is happening because they are specifically desgned for the Mediatek combo (Ralink).

  Finally, you also you know that I've updated the BIOS with the latest version (01.20 REV. (A). can someone help me solve this problem please?

  If the research on mine, I found many new versions of the driver that is compatible with my QCA9565 WiFi and Bluetooth component as listed by the official support from HP.

  I started with this:

  • [Questions] Official HP 10.0.0.270 (5 December 2013) here
  • [Questions] Official HP 10.0.0.270 (17 February 2014) here

  But my problem has not been resolved, so I tried unninstalling those and the installation of these:

  • [Problems less] Bundled WiFi and Bluetooth for AR9485 10.0.0.276 (12 December 2013) here
  • [Much less questions] AR9485 10.0.0.287 (March 25, 2014) here
  • QCA9565 10.0.0.297 (July 22, 2014) here

  With the latest driver I have no problem at all, everything works fine. I suggest you download and install the bundle complete 276 (for divers bluetooth too) and then just update to 297 driver through Device Manager.

  I hope this solution helps someone else; because HP does not have any solution at all.

  

• HP 15-f039wm: Re: qualcomm-atheros wifi adapter does not work with windows 8

  Hello HP support.

  I have a HP 15-f039wm, product J8X12UA #ABA, running Windows 8.1.  I like it, but I thought I could improve it by upgrading to 8 GB, installation of a 240 GB SSD and move the 500 GB HARD disk to an external USB adapter.  So far, so good, so very jolly good.

  I also wanted to upgrade the Wi - Fi adapter to a faster power adapter with Bluetooth 4.0, but instead to get the AC7260 from Intel, I settled for a Qualcomm Atheros AR9485 with the Bluetooth BT3012 device, which belongs to a HP, I think.

  I shouldn't have paid.  Too late, I learned that the Atheros AR9485 has major compatibility problems.  Microsoft compatibility survey shows that some 530 speakers, 357 note as incompatible AR9485.

  This pair Bluetooth adapter and connects with my cell phone, but it remains connected for less than a minute before it disconnects.  It does not connect with something else I have.  It does not recognize my Bluetooth phone earpiece, and he recognizes that rarely my Bluetooth keyboard, with which it will pair but it never connects.

  The keyboard is a deal breaker - a must - have - and something really nice.  I tried the same Bluetooth keyboard sold by comb and Arteck jelly and a similar one by the EC technology, which has the top two rows of keys merged into one.  They connect immediately with an IPhone 4, but none of the three would be in contact with the BT3012 in my HP 15 - f039wm.

  Microsoft recommends the most recent drivers as a fix for incompatibility issues.  I downloaded the NIC drivers and card with Bluetooth Bluetooth drivers for the AR9485/BT3012 of http://www.station-drivers.com .  That updated the Qualcomm Bluetooth driver version 8.0.1.273, date from mid-2013, that came with the BT3012 (AR9485) Microsoft version of the driver 8.0.1.344 card, day 23/04/15.  Even still, it connects to my cell phone but nothing else.

  "Allow Windows to turn off this device to save power" is not checked for the adapter.  I also ran the 'netsh' command to clear the TCP/IP stack and reset the Winsock Catalog.  I have no intend to restore Windows to the factory; before that I would, I would get the Intel AC7260 more expensive card - that I probably do anyway, given the record of the incompatibility of the Qualcomm Atheros AR9485/BT3012.  I do not expect to change this folder, no matter what I do.

  But I'm open to suggestions.

  Thank you in advance for taking the time to investigate this problem.

  Hi @gospelmidi,

  Thank you for your inquiry.

  I take that you have swapped the hard drive and replaced the original card wireless and Bluetooth with the Qualcomm Atheros AR9485 with the Bluetooth BT3012 device and cannot associate with something other than your cell phone.  You tried to reset the TCP/IP stack, but there was no change.

  Did you run HP Support Assistant to ensure you have all the updates from HP?

  Have you tried to run the troubleshooter in Windows?

  Alternatively, you can try the following steps.

  Step 1. Go to Device Manager
  Step 2. Right click on "Bluetooth device" you want
  Step 3. Select "update driver software... »
  Step 4. Choose "Browse my computer for driver software".
  Step 5. Choose "Let Me pick from a list of drivers for devices on my computer.
  Step 6. Select "Ports (COM & LPT)"
  Step 7. Select "Microsoft" to the list of "manufacturers".
  Step 8. Finally select "Standard series via a Bluetooth connection.

  If you are unable to connect to a Bluetooth device, try the following:

  Step 1. Search for 'Change device' in the start menu in Windows 8.
  Step 2. Click on where it says change device installation settings.
  Step 3. Select No, let me choose what to do option.
  Step 4. Check the automatically get the device app option
  Step 5. Click on save changes to save the settings that you select

  So, you can try this

  Step 1: Go to RUN (Windows Logo + R) and type "services.msc" and Enter
  Step 2: Now find 'Bluetooth Support Service' and double click it
  Step 3: Now click on the Log on tab and type "Local Service" without the quotes
  Step 4. Click on "account".
  Step 5: Now remove any authorization of passwords the password field blank
  Step 6: Below the upper left title should be a hyperlink 'Start' click

  If the problem here is a link to HP 15 Notebook PC Maintenance and Service of Guide for your laptop.  Please note Chapter 3, page 17, section 17 for recommended replacement cards.

  To say thank you for answering, please click on the thumbs up icon below.

  If this fixes your problems please let know in choosing the solution to other people.

  Good luck!

• ASUS X202E Win8, disable and then re-enable the Qualcomm Atheros AR3012 for back to work. very frustrating

  I recently purchased an ASUS X202E with Win8.  My BT works sporadically with my Notebook Mouse 5000 MS.  At startup, the BT works but if I close the lid or if it passes in mode 'sleep', my mouse does not work.  I have to go into the Device Manager, disable then re-enable the Qualcomm Atheros AR3012 in order to return to work, I tried to reinstall the drivers and other solutions that nothing works. very frustrating

  Hi chris,

  I suggest you follow the methods below and check if the problem persists.

  Method 1: Run the hardware troubleshooter and check.

  Follow the steps to run the Troubleshooter:

  (a) press the Windows key + W.

  (b) type of Troubleshooting , and then click solving problems under settings.

  (c) now, type Hardware Troubleshooter in the option Search .

  (d) click on hardware store to run the troubleshooter.

  Method 2: See the link below and follow the instructions.

  A keyboard or a Bluetooth mouse fails to reconnect after being left idle

  http://support.Microsoft.com/kb/2758967

  See also the articles below.

  Troubleshooting: mouse 

  http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/mouse/wireless-Bluetooth 

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Hope the information helps, if you have any additional questions, feel free to post. We will be happy to help you.