ASUS X202E Win8, disable and then re-enable the Qualcomm Atheros AR3012 for back to work. very frustrating

I recently purchased an ASUS X202E with Win8.  My BT works sporadically with my Notebook Mouse 5000 MS.  At startup, the BT works but if I close the lid or if it passes in mode 'sleep', my mouse does not work.  I have to go into the Device Manager, disable then re-enable the Qualcomm Atheros AR3012 in order to return to work, I tried to reinstall the drivers and other solutions that nothing works. very frustrating

Hi chris,

I suggest you follow the methods below and check if the problem persists.

Method 1: Run the hardware troubleshooter and check.

Follow the steps to run the Troubleshooter:

(a) press the Windows key + W.

(b) type of Troubleshooting , and then click solving problems under settings.

(c) now, type Hardware Troubleshooter in the option Search .

(d) click on hardware store to run the troubleshooter.

Method 2: See the link below and follow the instructions.

A keyboard or a Bluetooth mouse fails to reconnect after being left idle

http://support.Microsoft.com/kb/2758967

See also the articles below.

Troubleshooting: mouse 

http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/mouse/wireless-Bluetooth 

Troubleshoot the incidents of the response to the mouse or wireless keyboard

http://support.Microsoft.com/kb/838398

Hope the information helps, if you have any additional questions, feel free to post. We will be happy to help you.

Tags: Windows

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