Question 7 to another window

I could remotely control into my computer to work at home for several years.  I use Windows 7 Home Premium at home and has been using Windows XP to work until very recently.  The it Department installed Windows 7 on my work computer and now I'm not able to access it remotely.  They checked my work computer and said that everything has been set to allow remote access.  Nothing has changed on my home computer, but I cannot remote into.

Hi Laura,

1. that you get any code error or message while trying to access your work computer remotely?

You can view these items one by one and check if that helps.

Connect to another computer using Remote Desktop connection: http://windows.microsoft.com/en-in/windows7/connect-to-another-computer-using-remote-desktop-connection

Remote Desktop connection: frequently asked questions: http://windows.microsoft.com/en-in/windows7/remote-desktop-connection-frequently-asked-questions

Remote Desktop connection: http://windows.microsoft.com/en-in/windows7/products/features/remote-desktop-connection

Video: Access to another computer using remote desktop: http://windows.microsoft.com/en-in/windows7/help/videos/remote-desktop-connection

What is the difference between the remote desktop connection to remote and support Windows? : http://windows.microsoft.com/en-in/windows7/what-is-the-difference-between-remote-desktop-connection-and-windows-remote-assistance

Let us know if you need assistance with any Windows problem. We will be happy to help you.

Tags: Windows

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