question about weird question of CMD.exe

Hello. I have a problem on multiple PCs that I support. I enclose a photo of the issue as well. When I access the CMD from Windows 7 pc, I can type any command (in the example is IPCONFIG) and a white box with a colored border magenta appears with the input control. The command is executed, but it's not a way I can find to close this box or escape. It does not meet all the orders except the F9 key function key revealed another line asking to enter an order number. I've never seen this behavior and it is not by normal operations. We never seen it before?

The sign you see is normally called by pressing F7. It can be closed with the ESC key. Your keyboard is maybe defective.

The problem persists with another keyboard?

It persists when you start the computer in Mode safe?

Tags: Windows

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    Microsoft Windows XP [Version 5.1.2600]
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    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.
    Microsoft Windows XP [Version 5.1.2600]
    Copyright (C) 1985-2001 Microsoft Corp.

    C:\Documents and Settings\HP_Administrator >
    C:\Documents and Settings\HP_Administrator >

    Hi DianeW,

    ·         Did you do the software/hardware changes or windows update on the computer before the show?

    Follow these steps:

    Step 1: Start the computer in safe mode and check if the problem persists.

    A description of the options to start in Windows XP Mode

    http://support.Microsoft.com/kb/315222

    Step 2: If the problem does not still in safe mode, perform a clean boot to see if there is no conflict of software like clean boot helps you eliminate software conflicts.

    How to configure Windows XP to start in a "clean boot" State

    http://support.Microsoft.com/kb/310353

    Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.

    After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

    (a) click Start, run.

    (b) type msconfigand click OK.

    (c) the System Configuration Utility dialog box appears.

    (d) click the general tab, click Normal startup - load all services and device drivers and then click OK.

    (e) when you are prompted, click on restart to restart the computer.

  • A small screen with a black background with C:\WindowsXP\system32\cmd.exe arise

    How to stop the small screen with a black background from popping up?  It is said:

    C:\Windows\System32\cmd.exe at the top.

    On a black background, he said: Microsoft Windows XP [Version 5.1.2600]

    Copyright (c) 1985-2001 Microsoft Corp.

    c:] Windows >

    Something is running in the background, the call to the cmd prompt. The first thing to do is to make sure that the computer is free of viruses/malware:

    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    If the computer is clean and the problem persists, you can use the free utilities, AutoRuns and Process Monitor to know what program called cmd.

    http://www.Microsoft.com/technet/sysinternals/default.mspx

    MS - MVP - Elephant Boy computers - don't panic!

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